Users Guide
• Problem: PCIe slot reassignment enabled and host is powered on, but the PCIe slots are not powered on.
Resolution: Check the Chassis Log for warning messages associated with outdated BIOS, iDRAC, or unsupported host.
• Problem: Not able to import, export, or delete storage module licenses.
Resolution: Chassis conguration privilege is required to import, export, and delete storage module licenses.
Resetting Forgotten Administrator Password
CAUTION: Many repairs may only be done by a certied service technician. Perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with
the product.
To perform management actions, a user with Administrator privileges is required. The CMC software has a user account password
protection security feature that may be disabled if the administrator account password is forgotten. If the administrator account password
is forgotten, it can be recovered using the J_PWORD jumper on the CMC board.
The CMC board has a two-pin password reset connector as shown in the following gure. If a jumper is installed in the reset connector, the
default administrator account and password is enabled and set to the default values of username: root and password: calvin.
The administrator account is reset regardless if the account has been removed, or if the password was changed.
NOTE: Make sure that the CMC module is in a passive state before you begin.
To perform management actions, a user with Administrator privileges is required. If the administrator account password is forgotten, it can
be reset using the J_PWORD jumper on the CMC board.
The J_PWORD jumper uses a two-pin connector as shown in the following gure.
While the J_PWORD jumper is installed, the default administrator account and password is enabled and set to the following default values:
username: root
password: calvin
The administrator account is temporarily reset regardless if the administrator account was removed, or if the password was changed.
NOTE
: When the J_PWORD jumper is installed, a default serial console conguration is used (rather than conguration property
values), as follows:
cfgSerialBaudRate=115200
cfgSerialConsoleEnable=1
cfgSerialConsoleQuitKey=^\
cfgSerialConsoleIdleTimeout=0
cfgSerialConsoleNoAuth=0
cfgSerialConsoleCommand=""
cfgSerialConsoleColumns=0
1 Press the CMC release latch on the handle and pull the module front panel. Slide the CMC module out of the enclosure.
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Troubleshooting and recovery