Users Guide

17 Troubleshooting and Recovery.................................................................................................. 189
Resetting Forgotten Administrative Password..............................................................................................................189
Gathering Configuration Information, Chassis Status, and Logs Using RACDUMP.................................................190
Supported Interfaces....................................................................................................................................................191
Downloading SNMP Management Information Base File........................................................................................191
First Steps to Troubleshoot a Remote System.............................................................................................................. 191
Power Troubleshooting................................................................................................................................................191
Troubleshooting Alerts...................................................................................................................................................... 192
Viewing Event Logs........................................................................................................................................................... 192
Viewing Hardware Log................................................................................................................................................ 193
Viewing Chassis Log.................................................................................................................................................... 193
Using Diagnostic Console..................................................................................................................................................194
Resetting Components..................................................................................................................................................... 194
Saving or Restoring Chassis Configuration.................................................................................................................... 194
Troubleshooting Network Time Protocol Errors............................................................................................................195
Interpreting LED Colors and Blinking Patterns...............................................................................................................196
Troubleshooting Non-responsive CMC...........................................................................................................................197
Observing LEDs to Isolate the Problem.................................................................................................................... 197
Troubleshooting Network Problems................................................................................................................................197
Troubleshooting Controller............................................................................................................................................... 198
Hotplugging enclosures in fault-tolerant chassis........................................................................................................... 198
18 Using LCD Panel Interface........................................................................................................199
LCD Navigation.................................................................................................................................................................. 199
Main Menu................................................................................................................................................................... 200
KVM Mapping Menu...................................................................................................................................................200
DVD Mapping...............................................................................................................................................................200
Enclosure Menu...........................................................................................................................................................200
IP Summary Menu........................................................................................................................................................201
Settings......................................................................................................................................................................... 201
Diagnostics..........................................................................................................................................................................201
Front Panel LCD Messages............................................................................................................................................. 202
LCD Module and Server Status Information................................................................................................................. 202
19 Frequently Asked Questions.....................................................................................................206
RACADM............................................................................................................................................................................206
Managing and Recovering a Remote System............................................................................................................... 206
....................................................................................................................................................................................... 207
Active Directory.................................................................................................................................................................207
FlexAddress and FlexAddressPlus...................................................................................................................................208
IOM..................................................................................................................................................................................... 209
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