Users Guide

ManualsBrandsDell ManualsActive System ManagerChassis Management Controller Version 3.21 For Dell PowerEdge VRTX

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Component LED Color, Blinking Pattern Status

Blue, dark No fault

Blower Green, glowing steadily Fan working

Green, blinking Not used

Green, dark Turned off

Amber, glowing steadily Fan type not recognized, update the CMC firmware

Amber, blinking Fan fault; tachometer out of range

Amber, dark Not used

PSU (Oval) Green, glowing steadily AC OK

(Oval) Green, blinking Not used

(Oval) Green, dark AC Not OK

Amber, glowing steadily Not used

Amber, blinking Fault

Amber, dark No fault

(Circle) Green, glowing steadily DC OK

(Circle) Green, dark DC Not OK

Enclosure Blue When the host server is identifying the enclosure

Amber Turned on or Reset, fault state

Troubleshooting Non-responsive CMC

If you cannot log in to CMC using any of the interfaces (the web interface, Telnet, SSH, remote RACADM, or serial), you can verify the

CMC functionality observing the LEDs on CMC.

NOTE: It is not possible to log in to the standby CMC using a serial console.

Observing LEDs to Isolate the Problem

There are two LEDs on the left of the card:

• Upper-left LED — Indicates power status. If it is not ON:

• Verify that you have AC present to at least one power supply.

• Verify that the CMC card is seated properly. You can release or pull the ejector handle, remove the CMC, reinstall the CMC making

sure that the board is inserted all the way and the latch closes correctly.

• Lower-left LED — This LED is multi-colored. When CMC is active and running, and there are no problems, the bottom LED is blue. If it

is amber, a fault is detected. The fault may be caused by any of the following three events:

• A core failure. In this case, the CMC board must be replaced.

• A self-test failure. In this case, the CMC board must be replaced.

• An image corruption. In this case, upload the CMC firmware image to recover the CMC.

NOTE:

A normal CMC boot or reset takes over a minute to fully boot into its operating system and be available for

green LED is enabled on the standby CMC.

Troubleshooting Network Problems

The integrated CMC trace log allows you to debug CMC alerts and networking. You can access the trace log using the CMC Web

interface or RACADM. See the gettracelog command section in the Chassis Management Controller for PowerEdge VRTX RACADM

Command Line Reference Guide.

The trace log tracks the following information:

Troubleshooting and Recovery

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