Users Guide
Table Of Contents
- Dell Chassis Management Controller Version 3.3 for Dell EMC PowerEdge VRTX User's Guide
- Overview
- What is new in this release
- Key Features
- Chassis Overview
- Minimum CMC Version
- Supported Remote Access Connections
- Supported Platforms
- Supported web browsers
- Managing Licenses
- Viewing Localized Versions of the CMC Web Interface
- Supported Management Console Applications
- How to use this Guide
- Other Documents You May Need
- Accessing documents from the Dell EMC support site
- Installing and Setting Up CMC
- Before You Begin
- Installing CMC Hardware
- Installing Remote Access Software on a Management Station
- Configuring a Web Browser
- Setting Up Initial Access to CMC
- Interfaces and Protocols to Access CMC
- Downloading and Updating CMC Firmware
- Setting Chassis Physical Location and Chassis Name
- Setting Date and Time on CMC
- Configuring LEDs to Identify Components on the Chassis
- Configuring CMC Properties
- Configuring iDRAC Launch Method Using CMC Web Interface
- Configuring iDRAC Launch Method Using RACADM
- Configuring Login Lockout Policy Attributes Using CMC Web Interface
- Configuring Login Lockout Policy Attributes Using RACADM
- Understanding Redundant CMC Environment
- Configuring Front Panel
- Logging in to CMC
- Accessing CMC Web Interface
- Logging in to CMC as a Local User, Active Directory User, or LDAP User
- Logging in to CMC Using a Smart Card
- Logging in to CMC Using Single Sign-on
- Logging In To CMC Using Serial, Telnet, Or SSH Console
- Accessing CMC Using RACADM
- Logging in to CMC Using Public Key Authentication
- Multiple CMC Sessions
- Changing Default Login Password
- Enabling or Disabling Default Password Warning Message
- Forcing password change using web interface
- Use case scenarios
- Conversion of External Shared PERC 8 card High Availability to Non-High Availability Mode using Web Interface
- Conversion of External Shared PERC 8 card Non-High Availability to High Availability Mode using Web Interface
- Conversion of External Shared PERC 8 card High Availability to Non-High Availability Mode using RACADM
- Conversion of External Shared PERC 8 card Non-High Availability to High Availability Mode using RACADM
- Updating Firmware
- Downloading CMC Firmware
- Viewing Currently Installed Firmware Versions
- Updating the CMC Firmware
- Updating Chassis Infrastructure Firmware
- Updating Server iDRAC Firmware
- Updating Server Component Firmware
- Viewing Firmware Inventory
- Saving Chassis Inventory Report Using CMC Web Interface
- Configuring Network Share Using CMC Web Interface
- Lifecycle Controller Job Operations
- Rolling Back Server Component Firmware
- Upgrading Server Component Firmware
- Upgrading Server Component Firmware From File Using CMC Web Interface
- Server Component Single Click Update Using Network Share
- Pre-requisites for Using Network Share Update Mode
- Upgrading Server Component Firmware From Network Share Using CMC Web Interface
- Supported Firmware Versions for Server Component Update
- Deleting Scheduled Server Component Firmware Jobs
- Updating Storage Component Using CMC Web Interface
- Viewing Chassis Information and Monitoring Chassis and Component Health
- Viewing Chassis and Component Summaries
- Viewing Chassis Summary
- Viewing Chassis Controller Information and Status
- Viewing Information and Health Status of All Servers
- Viewing Health Status and Information for Individual Server
- Viewing Information and Health Status of the IOM
- Viewing Information and Health Status of Fans
- Viewing Front Panel Properties
- Viewing KVM Information and Health Status
- Viewing LCD Information and Health
- Viewing Information and Health Status of Temperature Sensors
- Viewing Storage Capacity and Status of the Storage Components
- Configuring CMC
- Viewing and Modifying CMC Network LAN Settings
- Viewing and Modifying CMC Network LAN Settings Using CMC Web Interface
- Viewing and Modifying CMC Network LAN Settings Using RACADM
- Enabling the CMC Network Interface
- Enabling or Disabling DHCP for the CMC Network Interface Address
- Enabling or Disabling DHCP for DNS IP Addresses
- Setting Static DNS IP addresses
- Configuring IPv4 and IPv6 DNS Settings
- Configuring Auto Negotiation, Duplex Mode, and Network Speed for IPv4 and IPv6
- Setting the Maximum Transmission Unit for IPv4 and IPv6
- Configuring CMC Network and Login Security Settings
- Configuring Virtual LAN Tag Properties for CMC
- Federal Information Processing Standards
- Configuring Services
- Configuring CMC Extended Storage Card
- Setting Up Chassis Group
- Adding Members To Chassis Group
- Removing a Member from the Leader
- Disbanding a Chassis Group
- Disabling an Individual Member at the Member Chassis
- Accessing the Web page of a Member Chassis or Server
- Propagating Leader Chassis Properties to Member Chassis
- Server Inventory for MCM group
- Saving Server Inventory Report
- Chassis Group Inventory and Firmware Version
- Viewing Chassis Group Inventory
- Viewing Selected Chassis Inventory Using Web Interface
- Viewing Selected Server Component Firmware Versions Using Web Interface
- Chassis Configuration Profiles
- Configuring Multiple CMCs Using RACADM
- Configuring Multiple CMCs through RACADM Using Chassis Configuration Profiles
- Viewing and Ending CMC Sessions
- Viewing and Modifying CMC Network LAN Settings
- Configuring Servers
- Configuring Slot Names
- Configuring iDRAC Network Settings
- Configuring iDRAC Virtual LAN Tag Settings
- Setting First Boot Device
- Configuring Server FlexAddress
- Configuring Remote File Share
- Configuring Profile Settings Using Server Configuration Replication
- Accessing Server Profiles Page
- Adding or Saving Profile
- Applying Profile
- Importing Profile
- Exporting Profile
- Editing Profile
- Deleting Profile
- Viewing Profile Settings
- Viewing Stored Profile Settings
- Viewing Profile Log
- Completion Status And Troubleshooting
- Quick Deploy of Profiles
- Assigning Server Profiles to Slots
- Boot Identity Profiles
- Saving Boot Identity Profiles
- Applying Boot Identity Profiles
- Clearing Boot Identity Profiles
- Viewing Stored Boot Identity Profiles
- Importing Boot Identity Profiles
- Exporting Boot Identity Profiles
- Deleting Boot Identity Profiles
- Managing Virtual MAC Address Pool
- Creating MAC Pool
- Adding MAC Addresses
- Removing MAC Addresses
- Deactivating MAC Addresses
- Launching iDRAC using Single Sign-On
- Launching Remote Console
- Configuring CMC To Send Alerts
- Configuring User Accounts and Privileges
- Types of Users
- Modifying Root User Administrator Account Settings
- Configuring Local Users
- Configuring Active Directory Users
- Supported Active Directory Authentication Mechanisms
- Standard Schema Active Directory Overview
- Configuring Standard Schema Active Directory
- Extended Schema Active Directory Overview
- Configuring Extended Schema Active Directory
- Configuring Generic LDAP Users
- Configuring CMC For Single Sign-On Or Smart Card Login
- Configuring CMC to Use Command Line Consoles
- Using FlexAddress and FlexAdress Plus
- About FlexAddress
- Configuring FlexAddress
- Viewing World Wide Name or Media Access Control Addresses
- Viewing WWN or MAC Address Information
- Viewing Basic WWN or MAC Address Information Using Web Interface
- Viewing Advanced WWN or MAC Address Information Using Web Interface
- Viewing WWN or MAC Address Information Using RACADM
- Command Messages
- FlexAddress DELL SOFTWARE LICENSE AGREEMENT
- Managing Fabrics
- Managing and Monitoring Power
- Redundancy Policies
- Dynamic Power Supply Engagement
- Default Redundancy Configuration
- Power Budgeting For Hardware Modules
- Server Slot Power Priority Settings
- Assigning Priority Levels To Servers
- Assigning Priority Levels To Servers Using CMC Web Interface
- Assigning Priority Levels To Servers Using RACADM
- Viewing Power Consumption Status
- Viewing Power Budget Status Using CMC Web Interface
- Redundancy Status and Overall Power Health
- Configuring power budget and redundancy
- Executing Power Control Operations
- Executing Power Control Operations on a Server
- Executing Power Control Operations for Multiple Servers Using CMC Web Interface
- Executing Power Control Operations on the IOM
- Managing Chassis Storage
- Viewing Status of the Storage Components
- Viewing the Storage Topology
- Viewing Fault-tolerant Troubleshooting Information of SPERC Using CMC Web Interface
- Assigning Virtual Adapters To Slots Using CMC Web Interface
- Fault-Tolerance in Storage Controllers
- Security Key Mismatch
- Viewing Controller Properties Using CMC Web Interface
- Viewing Controller Properties Using RACADM
- Importing or Clearing Foreign Configuration
- Configuring Storage Controller Settings
- Shared PERC Controllers
- Enabling or Disabling RAID Controller Using CMC Web Interface
- Enabling or Disabling RAID Controller Using RACADM
- Enabling or disabling fault tolerance of external RAID controller using RACADM
- Viewing Physical Disk Properties Using the CMC Web Interface
- Viewing Physical Disk Drives Properties Using RACADM
- Identifying Physical Disks and Virtual Disks
- Assigning Global Hot Spares Using CMC Web Interface
- Assigning Global Hot Spares Using RACADM
- Recovering Physical Disks
- Viewing Virtual Disk Properties Using CMC Web Interface
- Viewing Virtual Disk Properties Using RACADM
- Creating Virtual Disk Using CMC Web Interface
- Managing Encryption Keys
- Encrypting Virtual Disks
- Unlocking Foreign Configuration
- Cryptographic Erase
- Applying Virtual Adapter Access Policy To Virtual Disks
- Modifying Virtual Disk Properties Using CMC Web Interface
- Enclosure Management Module
- Viewing EMM Status and attributes
- Viewing Enclosure Status and Attributes
- Reporting up to two Enclosures per Connector
- Setting Asset Tag and Asset Name of the Enclosure
- Viewing Temperature Probe Status and attributes of the Enclosure
- Setting the Temperature Warning Threshold of the Enclosure
- Viewing Fan Status and attributes of the Enclosure
- Viewing Enclosure Properties Using CMC Web Interface
- Managing PCIe Slots
- Troubleshooting and Recovery
- Resetting Forgotten Administrative Password
- Gathering Configuration Information, Chassis Status, and Logs Using RACDUMP
- First Steps to Troubleshoot a Remote System
- Troubleshooting Alerts
- Viewing Event Logs
- Using Diagnostic Console
- Resetting Components
- Saving or Restoring Chassis Configuration
- Troubleshooting Network Time Protocol Errors
- Interpreting LED Colors and Blinking Patterns
- Troubleshooting Non-responsive CMC
- Troubleshooting Network Problems
- Troubleshooting Controller
- Hotplugging enclosures in fault-tolerant chassis
- Using LCD Panel Interface
- Frequently Asked Questions
Troubleshooting and Recovery
This section explains how to perform tasks related to recovering and troubleshooting problems on the remote system using the CMC web
interface.
• Viewing chassis information.
• Viewing the event logs.
• Gathering configuration information, error status, and error logs.
• Using the diagnostic console.
• Managing power on a remote system.
• Managing Lifecycle Controller jobs on a remote system.
• Reset components.
• Troubleshooting Network Time Protocol (NTP) problems.
• Troubleshooting network problems.
• Troubleshooting alerting problems.
• Resetting forgotten administrator password.
• Saving and restoring Chassis configuration settings and certificates.
• Viewing error codes and logs.
NOTE: WinRM support for Microsoft is not available for Windows 10 client, use Power Shell instead of WinRM.
Topics:
• Resetting Forgotten Administrative Password
• Gathering Configuration Information, Chassis Status, and Logs Using RACDUMP
• First Steps to Troubleshoot a Remote System
• Troubleshooting Alerts
• Viewing Event Logs
• Using Diagnostic Console
• Resetting Components
• Saving or Restoring Chassis Configuration
• Troubleshooting Network Time Protocol Errors
• Interpreting LED Colors and Blinking Patterns
• Troubleshooting Non-responsive CMC
• Troubleshooting Network Problems
• Troubleshooting Controller
• Hotplugging enclosures in fault-tolerant chassis
Resetting Forgotten Administrative Password
You must have user credentials with Administrator privileges to perform management tasks. The CMC software has a user account
password protection security feature that may be disabled if the administrator account password is forgotten. If the administrator account
password is forgotten, it can be recovered using the J_PWORD jumper on the CMC board.
The CMC board has a two-pin password reset connector as shown in the following figure. If a jumper is installed in the reset connector,
the default administrator account and password is enabled and set to the default values of username: root and password:
calvin.
Table 42. CMC Password Jumper Settings
Jumper command Jumper image Jumper state Jumper reset status
J_PWORD (default) The password reset feature is disabled.
The password reset feature is enabled.
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