Users Guide
Table Of Contents
- Dell Chassis Management Controller Version 3.3 for Dell EMC PowerEdge VRTX User's Guide
- Overview
- What is new in this release
- Key Features
- Chassis Overview
- Minimum CMC Version
- Supported Remote Access Connections
- Supported Platforms
- Supported web browsers
- Managing Licenses
- Viewing Localized Versions of the CMC Web Interface
- Supported Management Console Applications
- How to use this Guide
- Other Documents You May Need
- Accessing documents from the Dell EMC support site
- Installing and Setting Up CMC
- Before You Begin
- Installing CMC Hardware
- Installing Remote Access Software on a Management Station
- Configuring a Web Browser
- Setting Up Initial Access to CMC
- Interfaces and Protocols to Access CMC
- Downloading and Updating CMC Firmware
- Setting Chassis Physical Location and Chassis Name
- Setting Date and Time on CMC
- Configuring LEDs to Identify Components on the Chassis
- Configuring CMC Properties
- Configuring iDRAC Launch Method Using CMC Web Interface
- Configuring iDRAC Launch Method Using RACADM
- Configuring Login Lockout Policy Attributes Using CMC Web Interface
- Configuring Login Lockout Policy Attributes Using RACADM
- Understanding Redundant CMC Environment
- Configuring Front Panel
- Logging in to CMC
- Accessing CMC Web Interface
- Logging in to CMC as a Local User, Active Directory User, or LDAP User
- Logging in to CMC Using a Smart Card
- Logging in to CMC Using Single Sign-on
- Logging In To CMC Using Serial, Telnet, Or SSH Console
- Accessing CMC Using RACADM
- Logging in to CMC Using Public Key Authentication
- Multiple CMC Sessions
- Changing Default Login Password
- Enabling or Disabling Default Password Warning Message
- Forcing password change using web interface
- Use case scenarios
- Conversion of External Shared PERC 8 card High Availability to Non-High Availability Mode using Web Interface
- Conversion of External Shared PERC 8 card Non-High Availability to High Availability Mode using Web Interface
- Conversion of External Shared PERC 8 card High Availability to Non-High Availability Mode using RACADM
- Conversion of External Shared PERC 8 card Non-High Availability to High Availability Mode using RACADM
- Updating Firmware
- Downloading CMC Firmware
- Viewing Currently Installed Firmware Versions
- Updating the CMC Firmware
- Updating Chassis Infrastructure Firmware
- Updating Server iDRAC Firmware
- Updating Server Component Firmware
- Viewing Firmware Inventory
- Saving Chassis Inventory Report Using CMC Web Interface
- Configuring Network Share Using CMC Web Interface
- Lifecycle Controller Job Operations
- Rolling Back Server Component Firmware
- Upgrading Server Component Firmware
- Upgrading Server Component Firmware From File Using CMC Web Interface
- Server Component Single Click Update Using Network Share
- Pre-requisites for Using Network Share Update Mode
- Upgrading Server Component Firmware From Network Share Using CMC Web Interface
- Supported Firmware Versions for Server Component Update
- Deleting Scheduled Server Component Firmware Jobs
- Updating Storage Component Using CMC Web Interface
- Viewing Chassis Information and Monitoring Chassis and Component Health
- Viewing Chassis and Component Summaries
- Viewing Chassis Summary
- Viewing Chassis Controller Information and Status
- Viewing Information and Health Status of All Servers
- Viewing Health Status and Information for Individual Server
- Viewing Information and Health Status of the IOM
- Viewing Information and Health Status of Fans
- Viewing Front Panel Properties
- Viewing KVM Information and Health Status
- Viewing LCD Information and Health
- Viewing Information and Health Status of Temperature Sensors
- Viewing Storage Capacity and Status of the Storage Components
- Configuring CMC
- Viewing and Modifying CMC Network LAN Settings
- Viewing and Modifying CMC Network LAN Settings Using CMC Web Interface
- Viewing and Modifying CMC Network LAN Settings Using RACADM
- Enabling the CMC Network Interface
- Enabling or Disabling DHCP for the CMC Network Interface Address
- Enabling or Disabling DHCP for DNS IP Addresses
- Setting Static DNS IP addresses
- Configuring IPv4 and IPv6 DNS Settings
- Configuring Auto Negotiation, Duplex Mode, and Network Speed for IPv4 and IPv6
- Setting the Maximum Transmission Unit for IPv4 and IPv6
- Configuring CMC Network and Login Security Settings
- Configuring Virtual LAN Tag Properties for CMC
- Federal Information Processing Standards
- Configuring Services
- Configuring CMC Extended Storage Card
- Setting Up Chassis Group
- Adding Members To Chassis Group
- Removing a Member from the Leader
- Disbanding a Chassis Group
- Disabling an Individual Member at the Member Chassis
- Accessing the Web page of a Member Chassis or Server
- Propagating Leader Chassis Properties to Member Chassis
- Server Inventory for MCM group
- Saving Server Inventory Report
- Chassis Group Inventory and Firmware Version
- Viewing Chassis Group Inventory
- Viewing Selected Chassis Inventory Using Web Interface
- Viewing Selected Server Component Firmware Versions Using Web Interface
- Chassis Configuration Profiles
- Configuring Multiple CMCs Using RACADM
- Configuring Multiple CMCs through RACADM Using Chassis Configuration Profiles
- Viewing and Ending CMC Sessions
- Viewing and Modifying CMC Network LAN Settings
- Configuring Servers
- Configuring Slot Names
- Configuring iDRAC Network Settings
- Configuring iDRAC Virtual LAN Tag Settings
- Setting First Boot Device
- Configuring Server FlexAddress
- Configuring Remote File Share
- Configuring Profile Settings Using Server Configuration Replication
- Accessing Server Profiles Page
- Adding or Saving Profile
- Applying Profile
- Importing Profile
- Exporting Profile
- Editing Profile
- Deleting Profile
- Viewing Profile Settings
- Viewing Stored Profile Settings
- Viewing Profile Log
- Completion Status And Troubleshooting
- Quick Deploy of Profiles
- Assigning Server Profiles to Slots
- Boot Identity Profiles
- Saving Boot Identity Profiles
- Applying Boot Identity Profiles
- Clearing Boot Identity Profiles
- Viewing Stored Boot Identity Profiles
- Importing Boot Identity Profiles
- Exporting Boot Identity Profiles
- Deleting Boot Identity Profiles
- Managing Virtual MAC Address Pool
- Creating MAC Pool
- Adding MAC Addresses
- Removing MAC Addresses
- Deactivating MAC Addresses
- Launching iDRAC using Single Sign-On
- Launching Remote Console
- Configuring CMC To Send Alerts
- Configuring User Accounts and Privileges
- Types of Users
- Modifying Root User Administrator Account Settings
- Configuring Local Users
- Configuring Active Directory Users
- Supported Active Directory Authentication Mechanisms
- Standard Schema Active Directory Overview
- Configuring Standard Schema Active Directory
- Extended Schema Active Directory Overview
- Configuring Extended Schema Active Directory
- Configuring Generic LDAP Users
- Configuring CMC For Single Sign-On Or Smart Card Login
- Configuring CMC to Use Command Line Consoles
- Using FlexAddress and FlexAdress Plus
- About FlexAddress
- Configuring FlexAddress
- Viewing World Wide Name or Media Access Control Addresses
- Viewing WWN or MAC Address Information
- Viewing Basic WWN or MAC Address Information Using Web Interface
- Viewing Advanced WWN or MAC Address Information Using Web Interface
- Viewing WWN or MAC Address Information Using RACADM
- Command Messages
- FlexAddress DELL SOFTWARE LICENSE AGREEMENT
- Managing Fabrics
- Managing and Monitoring Power
- Redundancy Policies
- Dynamic Power Supply Engagement
- Default Redundancy Configuration
- Power Budgeting For Hardware Modules
- Server Slot Power Priority Settings
- Assigning Priority Levels To Servers
- Assigning Priority Levels To Servers Using CMC Web Interface
- Assigning Priority Levels To Servers Using RACADM
- Viewing Power Consumption Status
- Viewing Power Budget Status Using CMC Web Interface
- Redundancy Status and Overall Power Health
- Configuring power budget and redundancy
- Executing Power Control Operations
- Executing Power Control Operations on a Server
- Executing Power Control Operations for Multiple Servers Using CMC Web Interface
- Executing Power Control Operations on the IOM
- Managing Chassis Storage
- Viewing Status of the Storage Components
- Viewing the Storage Topology
- Viewing Fault-tolerant Troubleshooting Information of SPERC Using CMC Web Interface
- Assigning Virtual Adapters To Slots Using CMC Web Interface
- Fault-Tolerance in Storage Controllers
- Security Key Mismatch
- Viewing Controller Properties Using CMC Web Interface
- Viewing Controller Properties Using RACADM
- Importing or Clearing Foreign Configuration
- Configuring Storage Controller Settings
- Shared PERC Controllers
- Enabling or Disabling RAID Controller Using CMC Web Interface
- Enabling or Disabling RAID Controller Using RACADM
- Enabling or disabling fault tolerance of external RAID controller using RACADM
- Viewing Physical Disk Properties Using the CMC Web Interface
- Viewing Physical Disk Drives Properties Using RACADM
- Identifying Physical Disks and Virtual Disks
- Assigning Global Hot Spares Using CMC Web Interface
- Assigning Global Hot Spares Using RACADM
- Recovering Physical Disks
- Viewing Virtual Disk Properties Using CMC Web Interface
- Viewing Virtual Disk Properties Using RACADM
- Creating Virtual Disk Using CMC Web Interface
- Managing Encryption Keys
- Encrypting Virtual Disks
- Unlocking Foreign Configuration
- Cryptographic Erase
- Applying Virtual Adapter Access Policy To Virtual Disks
- Modifying Virtual Disk Properties Using CMC Web Interface
- Enclosure Management Module
- Viewing EMM Status and attributes
- Viewing Enclosure Status and Attributes
- Reporting up to two Enclosures per Connector
- Setting Asset Tag and Asset Name of the Enclosure
- Viewing Temperature Probe Status and attributes of the Enclosure
- Setting the Temperature Warning Threshold of the Enclosure
- Viewing Fan Status and attributes of the Enclosure
- Viewing Enclosure Properties Using CMC Web Interface
- Managing PCIe Slots
- Troubleshooting and Recovery
- Resetting Forgotten Administrative Password
- Gathering Configuration Information, Chassis Status, and Logs Using RACDUMP
- First Steps to Troubleshoot a Remote System
- Troubleshooting Alerts
- Viewing Event Logs
- Using Diagnostic Console
- Resetting Components
- Saving or Restoring Chassis Configuration
- Troubleshooting Network Time Protocol Errors
- Interpreting LED Colors and Blinking Patterns
- Troubleshooting Non-responsive CMC
- Troubleshooting Network Problems
- Troubleshooting Controller
- Hotplugging enclosures in fault-tolerant chassis
- Using LCD Panel Interface
- Frequently Asked Questions
• Lower-left LED — This LED is multi-colored. When CMC is active and running, and there are no problems, the bottom LED is blue. If it
is amber, a fault is detected. The fault may be caused by any of the following three events:
○ A core failure. In this case, the CMC board must be replaced.
○ A self-test failure. In this case, the CMC board must be replaced.
○ An image corruption. In this case, upload the CMC firmware image to recover the CMC.
NOTE: A normal CMC boot or reset takes over a minute to fully boot into its operating system and be available for
login. The blue LED is enabled on the active CMC. In a redundant, two-CMC configuration, only the upper-right
green LED is enabled on the standby CMC.
Troubleshooting Network Problems
The integrated CMC trace log allows you to debug CMC alerts and networking. You can access the trace log using the CMC Web
interface or RACADM. See the gettracelog command section in the Chassis Management Controller for PowerEdge VRTX RACADM
Command Line Reference Guide.
The trace log tracks the following information:
• DHCP — Traces packets sent to and received from a DHCP server.
• DDNS — Traces dynamic DNS update requests and responses.
• Configuration changes to the network interfaces.
The trace log may also contain CMC firmware-specific error codes that are related to the integrated CMC firmware, not the managed
system’s operating system.
Troubleshooting Controller
To troubleshoot a controller:
1. In the left pane, click Chassis Overview > Storage > Controllers > Troubleshooting.
2. On the Controller Troubleshooting page, from the Actions drop-down list for the respective controller, select any one of the
following, and then click Apply.
• Reset Configuration — Deletes the virtual disks and hot spares. However, the data on the disks is not erased.
NOTE: Resetting PERC configuration discards the pinned cache, if any, on the PERC controller.
• Export TTY Log — The TTY debug log from the storage controller is exported to your local system.
• Discard Pinned Cache — Deletes data that is stored in RAID controller cache.
NOTE:
If there is pinned cache, the option to clear it is present. If there is no pinned cache, this option is not
displayed.
• Disable RAID Controller — Disables the peer controller. This option is available in the drop-down menu only for the Shared
PERC8 (Integrated 2) and external Shared PERC8s.
• Enable RAID Controller — Enables the peer controller. Enable Raid Controller option is available in the drop-down menu.
NOTE:
For a disabled PERC, none of the other options Reset Configuration, Export TTY Log, Discard Pinned Cache, and Disable RAID
Controller are available in the drop-down menu.
• Enable Fault Tolerance — Enables the fault-tolerance mode of the External shared PERC 8 card.
• Disable Fault Tolerance — Disables the fault-tolerance mode of the External shared PERC 8 card.
NOTE:
Enable Fault Tolerance and Disable Fault Tolerance are displayed only for the External Shared PERC 8
cards. The default mode of the External Shared PERC 8 cards is the non-fault-tolerant mode.
NOTE:
• Displays an error message if the blades are powered ON.
• The command fails if the blade is powered ON.
Hotplugging enclosures in fault-tolerant chassis
1. Make sure that slots 5 and 6 chassis are not fault-tolerant.
Troubleshooting and Recovery
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