Owner's Manual

394 Using the iKVM Module
Troubleshooting
NOTE: If you have an active console redirection session and a lower resolution
monitor is connected to the iKVM, the server console resolution may reset if the
server is selected on the local console. If the server is running a Linux operating
system, an X11 console may not be viewable on the local monitor. Pressing
<Ctrl><Alt><F1> at the iKVM switches Linux to a text console.
Table 10-6. Troubleshooting iKVM
Problem Likely Cause and Solution
The message "User has been disabled by
CMC control" appears on the monitor
connected to the front panel.
The front panel connection has been
disabled by CMC.
You can enable the front panel using
either the CMC Web interface or
RACADM.
To enable the front panel using the Web
interface:
1 Log in to the CMC Web interface.
2 Select iKVM in the system tree.
3 Click the Setup tab.
4 Select the Front Panel USB/Video
Enabled
check box.
5 Click Apply to save the setting.
To enable the front panel using
RACADM, open a serial/Telnet/SSH text
console to CMC, log in, and type:
racadm config -g cfgKVMInfo -
o cfgKVMAccesToCMCEnable 1
The rear panel access does not work. The front panel setting is enabled by
CMC, and a monitor is currently
connected to the front panel.
Only one connection is allowed at a time.
The front panel connection has
precedence over ACI and the rear panel.
For more information about connection
precedence, see "iKVM Connection
Precedences."