Users Guide

Gathering Configuration Information, Chassis Status, and Logs Using RACDUMP.........................................................210
Supported Interfaces................................................................................................................................................210
Downloading SNMP Management Information Base (MIB) File................................................................................ 211
First Steps to Troubleshoot a Remote System................................................................................................................211
Power Troubleshooting..............................................................................................................................................211
Troubleshooting Alerts....................................................................................................................................................212
Viewing Event Logs........................................................................................................................................................ 213
Viewing Hardware Log..............................................................................................................................................213
Viewing CMC Log and Enhanced Chassis Log..........................................................................................................213
Using Diagnostic Console................................................................................................................................................214
Resetting Components...................................................................................................................................................215
Saving or Restoring Chassis Configuration..................................................................................................................... 215
Troubleshooting Network Time Protocol (NTP) Errors...................................................................................................215
Interpreting LED Colors and Blinking Patterns................................................................................................................ 216
Troubleshooting Non-responsive CMC...........................................................................................................................218
Observing LEDs to Isolate the Problem.................................................................................................................... 218
Obtain Recovery Information From DB-9 Serial Port................................................................................................ 218
Recovering Firmware Image..................................................................................................................................... 219
Troubleshooting Network Problems................................................................................................................................219
Resetting Administrator Password.................................................................................................................................220
17 Using LCD Panel Interface......................................................................................... 222
LCD Navigation..............................................................................................................................................................222
Main Menu...............................................................................................................................................................224
LCD Setup Menu..................................................................................................................................................... 224
Language Setup Screen...........................................................................................................................................224
Default Screen......................................................................................................................................................... 224
Graphical Server Status Screen...............................................................................................................................225
Graphical Module Status Screen..............................................................................................................................225
Enclosure Menu Screen........................................................................................................................................... 225
Module Status Screen............................................................................................................................................. 225
Enclosure Status Screen..........................................................................................................................................226
IP Summary Screen................................................................................................................................................. 226
Diagnostics.................................................................................................................................................................... 226
LCD Hardware Troubleshooting.....................................................................................................................................226
Front Panel LCD Messages............................................................................................................................................228
LCD Error Messages......................................................................................................................................................228
LCD Module and Server Status Information...................................................................................................................232
18 Frequently Asked Questions...................................................................................... 236
RACADM....................................................................................................................................................................... 236
Managing and Recovering a Remote System.................................................................................................................236
Active Directory............................................................................................................................................................. 237
FlexAddress and FlexAddressPlus.................................................................................................................................. 238
iKVM..............................................................................................................................................................................239
IOM................................................................................................................................................................................240
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