Quick Start Manual

Upgrading From Previous Management Packs

Upgrading From Dell Client Management Pack 4.x

You can upgrade from the Dell Client Management Pack version 4.x by importing the version 5.0 management pack. To

import the Dell Client Management Pack version 5.0 follow the steps in Importing The Dell Client Management Pack.

NOTE: When you upgrade from version 4.x to version 5.0, the devices that displayed a critical or warning state

before upgrading, display a normal state after upgrading, even though they are still in a critical or warning state.

The devices display the correct health status only in the subsequent monitoring cycle.

NOTE: After you upgrade the management pack to version 5.0, you may see some of the components in Diagram

view still displaying the default icons. To see the new icons, restart OpsMgr with the /clearcache option.

Upgrading From Dell Client Management Pack 3.x

Upgrading from the 3.x version is not supported. Make sure that you delete Dell Client Management Pack 3.x

(Dell.Connections.Client.mp) before importing Dell Client Management Pack version 5.0.

Upgrading To OpsMgr 2012 or OpsMgr 2012 SP1

Before upgrading to OpsMgr 2012 or OpsMgr 2012 SP1 from OpsMgr 2007, you must import the Dell Client Management

Pack version 5.0.

For information about upgrading from OpsMgr 2007 to OpsMgr 2012/SP1, see technet.microsoft.com/en-us/library/

hh476934.aspx.

Deleting The Management Packs

CAUTION: Deleting any of the Management Packs may affect the scope of some user roles.

NOTE: While deleting the Dell Client Management Pack, make sure that you delete the management pack before

deleting the Dell Base Hardware Library as management pack has a dependency on the Dell Base Hardware

Library.

To delete management packs or utilities:

1. Launch the OpsMgr console.

2. In the navigation pane, click Administration.

3. Expand Administration and click Management Packs.

4. Select the Dell Client Management Pack from the Management Packs pane.

5. Right-click Dell Client Management Pack and click Delete.

6. Right-click Dell Base Hardware Library and click Delete.

After deleting a Management Pack or utility, it is recommended that you relaunch the OpsMgr console.

NOTE: If any other Dell Management Pack Suite like Dell Server Management Pack Suite and so on, is

installed on the system, OpsMgr will not delete the Dell Base Hardware Library .