Dell Client Management Pack Version 5.
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Contents 1 Overview..................................................................................................................................... 4 What Is New In This Release................................................................................................................................................4 Key Features Of Dell Client Management Pack................................................................................................................
1 Overview The Dell Client Management Pack version 5.0 for Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, System Center 2012 Operations Manager, System Center Operations Manager 2007 R2, or System Center Essentials (SCE) 2010 allows you to manage and monitor the availability of Dell client systems.
Feature Functionality Monitoring Supports health monitoring for Dell client systems and instance level health information for processors, OMCI service, sensors, and storage. Launching Remote Desktop Launches the remote desktop for client systems through OpsMgr console. Client Shutdown and Reboot Supports the shutdown and reboot tasks for the Dell client systems through OpsMgr console. Hardware Health roll up Provides the client hardware health roll up to Widows Computer Health.
NOTE: Vostro systems are classified as Dell UnManaged Clients. Supported Operating Systems Supported Operating Systems For The Management Systems For the list of supported operating systems for the management server for OpsMgr 2012/SP1/R2, see technet.microsoft.com/en-us/ library/hh205990.aspx and for OpsMgr 2007, see technet.microsoft.com/en-us/library/bb309428(en-us).aspx. Supported Operating Systems For The Managed Systems The Dell Client Management Pack version 5.
2 Dell Client Management Pack Operations This chapter provides information on the various operations that you can perform on Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012 Operations Manager, Microsoft System Center Operations Manager 2007 R2, and Microsoft System Center Essentials 2010, using the Dell Client Management Pack version 5.0.
1. Log on to the system with an account that has the OpsMgr Administrator role for the OpsMgr management groups. 2. In the OpsMgr console, click Administration. 3. At the bottom of the Administration pane, click Discovery Wizard. The Computer and Device Management Wizard screen is displayed. 4. Click Next after reading the instructions on the screen. 5. To discover Dell client systems, select the Advanced discovery option. 6. In the Computer and Device Classes drop-down list, select Clients Only. 7.
Discovery Object Description Dell Client discovery Discovers all the supported models of Dell Business Clients that have the supported Dell Product Instrumentation. Discover Hardware Components for Dell clients Discovers all Dell Clients Components which includes Processors, Sensors, and Storage. Services discovery Discovers the Dell OpenManage Client Instrumentation Service. Dell Hardware Group population discovery Discovers the Dell Hardware Group of Dell Clients Groups.
Alerts Views The Alerts Views displays alerts for the events received from the OMCI service running on the systems that you are monitoring. To view the alerts for the systems you are monitoring: 1. In the OpsMgr console, click Monitoring. 2. In the Monitoring pane, navigate to the Dell folder and click the folder to display the different views. 3. Click Alerts Views > Client Alerts. The OpsMgr console displays the alerts for all the Dell client systems that you are monitoring in the Client Alerts pane.
Complete Diagram View Figure 2. Graphical Representation Of All Dell Devices To access the Complete Diagram View: 1. In the OpsMgr console, click Monitoring. 2. In the Monitoring pane on the left side, navigate to the Dell folder and click the folder to display the different views. 3. Click Diagram Views > Complete Diagram View. The Complete Diagram View offers a graphical representation of all Dell devices that OpsMgr manages.
3. Click State Views > Clients. The OpsMgr console displays the status of all the Dell client systems that you are monitoring on the right pane. 4. Select a state to view the details in the Detail Views pane. Tasks Tasks are available in the Actions/Tasks pane of the OpsMgr console. When you select a client system in the Diagram Views or the State Views, the relevant tasks appear in the Actions/Tasks pane. Client Reboot And Shutdown To reboot or shutdown a client: 1.
The object is displayed in the selected object pane. 9. Choose the event severity to generate a report. 10. Click Run to generate the Windows Event Log report.
NOTE: Monitoring for memory is available at the Group level only. Customizing Unit Monitors You can customize the following parameters of the Dell Client Management Pack unit monitors by using overrides: • • Enabled — Allows you to enable or disable Monitors. You can set the Override setting to True or False. The default setting is True. Interval in Seconds — The frequency in seconds with which the Dell Management Pack polls the Dell device to check the health of a component.
Or Select Override the Rule and any of the sub-options to set the override parameters for the rule. You can also change the Severity setting in the Override Properties window for the rule. 6. Click OK to apply the override parameter to your rule or Cancel to cancel the changes. OMCI Override Properties All warning and critical events for OMCI have a corresponding event processing rule.
3 Related Documentation And Resources Topics: • • • Microsoft Guidelines For Performance And Scalability For Operations Manager 2007 R2 Other Documents You May Need Cómo ponerse en contacto con Dell Microsoft Guidelines For Performance And Scalability For Operations Manager 2007 R2 For optimal performance, deploy device-specific Dell Management Packs on different management servers. For information on Microsoft’s recommendations for scalability, see support.microsoft.com/kb/975057.
4 Troubleshooting The following table lists the known issues, resolutions, and where the issues are applicable. Table 8. Issues And Resolutions Applicable To OpsMgr Issue Resolution Dell alerts are not sorted chronologically. Check the registry on the managed system that has this problem. The sorting flags in the left overview definition may have been set to false.
Issue Resolution Tooltip for objects in the Diagram Views of the OpsMgr web console does not display any information related to attributes. Switch to OpsMgr operation console. OMCI alerts are not displayed in the Alerts Views of the web console. Switch to OpsMgr operation console.