Reference Guide

Contents 3
Contents
U.S. Consumer Terms of Sale - Direct . . . . . . . . . . . 5
U.S. Retail Purchaser End User Agreement . . . . . . . 9
Limited Warranties and Return Policy . . . . . . . . . 13
Limited Warranty for Dell-Branded Hardware
Products (U.S. Only) . . . . . . . . . . . . . . . . 13
Dell Return Policy (U.S. Only) . . . . . . . . . . . 20
Limited Warranty Terms for Dell-Branded
Hardware Products (Canada Only) . . . . . . . . 22
Dell Return Policy (Canada Only) . . . . . . . . . 26
30-Day Return Policy for Certain Hardware,
Software Products, and Accessories: . . . . . . . 26
14-Day Return Period for Reconditioned or
Refurbished Dell-branded products from Dell: . . 26
Dell Software and Peripherals (Canada Only) . . . 28
1-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only) . . . . . . 29
Termo de Garantia Contratual – Brasil – Garantia
Oferecida pela Dell ao Usuário Final – 1º ano . . . 30
Términos contractuales - Argentina Garantía
ofrecida por DELL Al usuario final - 1º. Año. . . . . 33
Dell Printer Consumables Limited Warranties . . . . . 36
Consumables Limited Warranty
(U.S. and Canada Only) . . . . . . . . . . . . . . . 36
Consumables Limited Warranty
(Latin America Only) . . . . . . . . . . . . . . . . 37