Users Guide

Understanding Printer Messages | 293
016-403 The root certificate did not match.
Confirm the authentication server and store the root certificate of the server certificate of
the authentication server into the machine.
If you cannot acquire the root certificate of the server certificate, disable the certification
verification of IEEE 802.1x settings.
016-404 An internal error occurred.
Contact customer support if this failure is repeated.
016-405 Initialize the certificate.
016-406 • Store an SSL client certificate in the machine, and set it as the SSL client certificate.
• If an SSL client certificate cannot be set on the machine, select an option other than
EAP-TLS for the authentication method.
016-407
016-408
016-409
016-410
016-411
016-412
After automatically obtaining the IP address, the machine failed to retrieve proxy server
settings from the DHCP server.
Modify the customized program and install it again.
016-422 • When another error message is displayed, solve the problem first.
• When the printer is in maintenance mode, complete the maintenance operation.
• When another device is accessing the printer, wait until the access is complete.
If the problem persists, turn off the printer, and turn it on again. Contact customer support
if this failure is repeated.
016-423 • When another error message is displayed, solve the problem first.
• When another device is accessing the printer, wait until the access is complete.
If the problem persists, turn off the printer, and turn it on again. Contact customer support
if this failure is repeated.
016-424
016-425
Exit the Power Saver mode.
If the problem persists, turn off the printer, and turn it on again. Contact customer support
if this failure is repeated.
016-427 The user name or password for 802.1x authentication did not match in the setting of
Ethernet 2.
Enter the correct user name and password in the setting of Ethernet 2.
If the error is repeated, check whether the network environment is set correctly.
016-428 The 802.1x authentication method cannot be processed in the setting of Ethernet 2.
Set the authentication method of the machine to the same method as set for the
authentication server in the setting of Ethernet 2.
016-429 Confirm the network connection of Ethernet 2 and switch setting of the authentication
device physically connected to the machine via a network, and check whether it is
connected to the machine correctly.
016-430 Confirm the authentication server and store the root certificate of the server certificate of
the authentication server into the machine.
If you cannot acquire the root certificate of the server certificate, disable the server
certificate verification of IEEE 802.1x for Ethernet 2.
016-431 An internal error occurred.
Contact customer support if this failure is repeated.
016-432 SSL client certificate error for Ethernet 2.
Take one of the following measures:
Store an SSL client certificate in the machine to set the SSL client certificate.
If an SSL client certificate cannot be set on the machine, select an option other than
EAPTLS for the authentication method.
016-450 The SMB host name already exists. Change the host name.
Status Code Cause and Remedy