Users Guide

294 | Understanding Printer Messages
016-453 Updating of the IPv6 address and host name for the DNS server failed.
Check whether the IP address of the DNS server is set correctly.
016-454 Unable to retrieve the IP address from DNS.
Confirm the DNS configuration and IP address retrieve setting.
016-455 Confirm the network cable connection and the IP address of the SNTP server are correct.
016-456 Received a message from the SNTP server stating that the server is not synchronized with
the standard time source.
Check the SNTP settings.
016-500
016-501
016-502
An error occurred in the machine.
Turn off the printer, and turn it on again. Contact customer support if this failure is
repeated.
016-503 Check on Dell Printer Configuration Web Tool whether the SMTP server settings are
correct. Also, confirm whether the DNS server settings are correct.
016-513 Probable causes are as follows:
1 The SMTP server or network may be overloaded.
2 The source port number for SMTP is incorrect.
For 1), wait for a while and try the same operation again.
For 2), confirm whether the source port number for SMTP is correct.
016-514 An error occurred during processing of an XPS document.
If an error occurred while printing from a driver which supports XPS, print from the
application using another print driver (PCL, etc.).
If an error occurred while direct printing an XPS document, print using the print driver
(PCL, etc.) from XPS Document Viewer.
NOTE:
• XPS stands for XML Paper Specification.
016-515 There was insufficient memory during processing of an XPS document.
Take one of the following measures:
• Set the image quality setting to standard. See the help of the print driver.
• Print using the print driver (PCL, etc.) from XPS Document Viewer.
NOTE:
• XPS stands for XML Paper Specification.
016-516 The Print Ticket included in the XPS document includes an invalid description or a print
setting not supported by the machine.
Check whether there is a problem with the method of using the application that sent the
print job, or with the content of the print instruction.
If your application usage and print instruction are correct, check with the application
manufacturer that sent the print job for operations of the application.
Contact customer support if this failure is repeated.
NOTE:
• XPS stands for XML Paper Specification.
016-517 Print with the PostScript driver. Modify ProcessColorModel described in the PostScript file
so that the color mode does not change.
016-518 With the PostScript driver, specifying a combination of booklet and Watermark/UUID is not
possible. Cancel one of them.
016-519 Printable page limit is exceeded.
Have your system administrator change the maximum limit of printable pages.
016-520 Try the same operation. Change the output file format and color mode. If the problem is
not resolved, turn off the printer, and turn it on again.
Contact customer support if this failure is repeated.
016-521 Switch off the machine power and connect the smart card reader, and then switch on the
machine power.
Status Code Cause and Remedy