Users Guide

302 | Understanding Printer Messages
017-507 The direct print feature is disabled on the printer. Enable the direct print feature.
017-713 The SMTP server does not support STARTTLS.
Change SSL/TLS communication setting to other than STARTTLS.
017-714 Confirm whether the SMTP server supports SSL connection. If the server supports it, check
the port number of the SMTP server. Contact customer support if this failure is repeated.
017-715
017-716
017-717
017-718
Use the valid SSL server certificate of the SMTP server. You can avoid this error by disabling
SMTP - SSL/TLS Communication in SSL/TLS Settings, however the validity of the server
cannot be warranted.
017-719 SMTP server SSL authentication error.
Contact customer support if this failure is repeated.
017-720 Correct the value of Contact Type specified in the PJL command, and try again.
017-721 Correct the value of Geographic Region specified in the PJL command, and try again.
017-722 Try the operation when the total impressions are up to 9,999,900.
017-729 • Enable Spool for IPP on Dell Printer Configuration Web Tool of the destination
machine.
• Wait for a while and try the same operation again.
017-730 Check the following:
• The network cable is connected properly.
• The storage destination machine is powered on.
• The IPP port of the storage destination machine is enabled.
Contact customer support if this failure is repeated.
017-731 Check the following:
• The IP address of the POP server is set on the machine.
• The network cable is connected properly.
017-732 Set the print mode to online on the destination machine. Contact customer support if this
failure is repeated.
017-733 An internal error occurred when the job is sent to the destination device.
Contact customer support if this failure is repeated.
017-734 Send the print job again by using the printer driver or software that does not use IPP.
Contact customer support if this failure is repeated.
017-735 Device usage is prohibited by the user.
Contact customer support if this failure is repeated.
017-737 Unable to send data due to insufficient memory capacity.
Have your system administrator stop or delete the unnecessary plug-ins. If the error is not
resolved, turn off the printer, and turn it on again. Contact customer support if this failure
is repeated.
017-738
017-739
An internal error occurred.
Turn off the printer, and turn it on again. Contact customer support if this failure is
repeated.
017-740 Plug-in activation error.
Turn off the printer, and turn it on again. Contact customer support if this failure is
repeated.
017-741 • Install the latest plug-in.
• Confirm the job flow settings.
017-742 Network connection error. Check the network connection and the address of the
forwarding server.
017-743 Unable to log in to the forwarding server. Check the user ID and the password.
Status Code Cause and Remedy