Users Guide

Understanding Printer Messages | 307
018-543 • Confirm that the specified shared name exists in the destination PC.
• Check whether the following invalid characters are included in the shared name set in
the machine: " / : | < > ; , * ? \ [ ] + =
• Check whether a space character is included at the top or end of the shared name set in
the machine.
• Check whether the shared name set in the machine is specified only by a period.
• When the destination computer is Macintosh, you need to change the access privileges
for the user for shared folder. For information about necessary accounting settings,
consult your system administrator.
The following is an example of a procedure for Mac OS X 10.6.
NOTE:
• It is recommended to create a dedicated account for data transfer. You can create
and set the account on the dialog box that appears by choosing Apple menu
JSystem Preferences and then clicking Accounts icon.
1 From Apple menu, choose System Preferences, and then click Sharing.
2 Make sure that File Sharing check box is selected.
3 Select the folder being shared from folders listed in the Shared Folders field.
4 Choose Read & Write as privilege option for the user listed in the Users field.
For information on how to change the access privilege settings on another version of Mac
OS, consult your system administrator or the official website of Apple Inc.
018-547 The machine failed to transfer data using SMB of the Scan To service because the number
of users logging into the SMB server exceeded the limit when logging in to the SMB server.
• Confirm how many users can access the shared folder.
• Check whether the number of login users have exceeded the limit.
018-556 Received an error detection code from the HTTP server.
1 Check whether the specified drive and directory is available on the destination HTTP
server for the scanned document.
2 Try the same operation. Contact customer support if this failure is repeated.
018-557 The specified file name contains invalid characters.
018-558 Check whether the specified directory and file exist on the HTTP server.
018-559 The same file name already exists.
Select any option other than Do Not Save in If File Already Exists.
018-560 A user authentication error occurred. (Received HTTP Status 401).
Check the following:
• The destination HTTP server for the scanned document is accessible by PC.
• Login name
• Login password
• The HTTP server name
• The HTTP server path name
018-561 The hostname or the script storage location is not correct. (Received HTTP Status 404).
Check the following:
• The destination HTTP server for the scanned document is accessible by PC.
• The HTTP server name
• The HTTP server path name
018-562 A client-side error occurred. (Received HTTP Status 4xx other than 401 and 404).
Check the following:
• The destination HTTP server for the scanned document is accessible by PC.
• The server settings
018-563 A server-side error occurred. (Received HTTP Status 5xx).
Check the following:
• The destination HTTP server for the scanned document is accessible by PC.
• The serv
er settings
St
atus Code Cause and Remedy