Users Guide

322 | Understanding Printer Messages
027-528 Check whether the save location has free space.
027-529 Unexpected internal error. Log into the server from another computer using the same user
name, to confirm whether a file can be written into the same save location on the server.
Contact customer support if this failure is repeated.
027-530 There are duplicate file names. Do Not Save is set as a handling method when names are
duplicated for scanned files.
027-531 When Append a Number or Append Date & Time is set as the process to be executed
in case of a file name duplication, confirm that the file format is not multi-page.
027-532 Check if the NEXTNAME.DAT file is correct.
027-533 An internal error occurred.
Contact customer support if this failure is repeated.
027-543 Check whether the server name of the SMB server is correct.
027-547 If the error occurred during SMB authentication:
Consult your network administrator for the domain name, and then set it correctly.
Also, check whether the domain name set on the machine is correct.
If the error occurred during transferring using SMB of the Scan To service:
Consult your network administrator whether the domain name specified when entering
login name is correct.
To confirm the domain name on the server, execute the following procedure:
1 Select StartJProgramsJAdministrative ToolsJActive Directory Domains and Trusts
on the Active Directory domain controller.
2 From the left side frame of the Active Directory Domains and Trusts window, select
Active Directory Domains and TrustsJDomains. Right-click Domains to select
Properties.
3 Select General tab in the domain properties window, and confirm the domain name.
027-548 Ask your network administrator to set the user name with valid characters.
If this error occurred during SMB authentication:
1 Select StartJProgramsJAdministrative ToolsJActive Directory Users and Computers
on the Active Directory domain controller where the user information is set.
2 Select Active Directory Users and ComputersJServerJDomainsJUsers from the left
side frame of the Active Directory Users and Computers window, to display the user
information.
3 Right-click the target user from the right side frame of the Active Directory Domains
and Trusts window to select Properties.
4 Select the
Account tab i
n the Us
er Properties window, and confirm the user name.
027-549
027-564
SMB protocol error
Check whether the connection between the authentication server and the machine has
been established via a network. For example, confirm the following conditions:
• Network cable connection
• TCP/IP settings
• Connection via Port 137 (UDP), Port 138 (UDP), and Port 139 (TCP)
Contact customer support if this failure is repeated.
027-565 SMB protocol error.
Contact customer support if this failure is repeated.
027-566
027-569
SMB protocol error. Activate SMB (TCP/IP) on Dell Printer Configuration Web Tool.
027-572
027-573
027-574
027-576
027-578
SMB protocol error.
Contact customer support if this failure is repeated.
027-584 Set the SMB server on an OS other than Windows 95, Windows 98, or Windows Me OS.
Status Code Cause and Remedy