Users Guide

326 | Understanding Printer Messages
027-771 The memory space is full. Delete unnecessary data from the server.
027-772 An error occurs when the printer connected to the SMTP server.
Use ASCII characters to modify the machine’s host name setting. If the error still is not
resolved, confirm with your network administrator whether the SMTP server supports the
HELO command.
027-773 An error occurs when the printer is connected to the SMTP server.
Wait for a while and try the same operation again.
027-774 Specify the e-mail address using only ASCII characters.
027-775 Reduce the number of destination addresses. If the error is not resolved, confirm with your
network administrator whether the SMTP server supports the EHLO command.
027-776 An error occurred during communication with the SMTP server.
Use ASCII characters to modify the machine’s host name setting. If the error is not
resolved, confirm with your network administrator whether the SMTP server supports the
EHLO command.
027-777 The destination SMTP server does not support SMTP-AUTH.
On Dell Printer Configuration Web Tool, disable authentication for sending e-mail.
027-778 The destination SMTP server does not support the SMTP-AUTH system set on the
machine.
Confirm the authentication type supported by the SMTP server with your network
administrator.
027-779 SMTP authentication failed.
Make sure that the user name and password are correct. If the error is not resolved and
you can change SMTP server settings, change the following settings and try the same
operation:
For CRAM-MD5 authentication, under “/usr/lib/sasl2/Sendmail.conf”, set as follows:
pwcheck method: auxprop
No “mech_list” setting is needed.
For authentication other than CRAM-MD5, under “/usr/lib/sasl2/Sendmail.conf”, set as
follows:
pwcheck method: saslauthd
mech_list: plain login
Contact customer support if this failure is repeated.
027-780 Network interface error. Check the network interface.
027-781 The data exceeded the available capacity. Split the scan data.
027-782 Check the re-direct setting in the WebDAV server to see if a re-direct loop occurs.
027-783 • Check if the destination WebDAV server is accessible from a computer.
• Check the login user name and password.
• Check the name of the destination WebDAV server.
• Check the path to the destination in the WebDAV server.
027-784 Check the user name and password for the proxy server set in the printer.
027-785
027-786
WebDAV server connection timeout. Wait for a while and try the same operation again.
Consult your network administrator if this failure is repeated.
027-787 Select an option other than Do Not Save for the file name duplication setting.
027-788 • Check if the specified drive and directory in the destination WebDAV server is accessible.
• Try the same operation.
Contact customer support if this failure is repeated.
027-789 • Share the destination file and folder to permit reading and writing.
• Check the path to the destination.
027-790 Check if the specified directory exists in the destination WebDAV server.
Status Code Cause and Remedy