Users Guide

Understanding Printer Messages | 329
029-714 Ethernet 1 error. An error occurred when the printer obtains a proxy auto-config (PAC) file.
When Setup in Enable Proxy Server is set to Manual, check the location setting. When
Setup in Enable Proxy Server is set to Configuration Script, the location setting on the
DHCP server may have a problem. Consult your network administrator.
If the location setting is correct, check on the HTTP server to see if the PAC file exists.
Contact customer support if this failure is repeated.
029-715 Ethernet 1 error. The proxy auto-config (PAC) file is invalid. When Setup in Enable Proxy
Server is set to Manual, check the location setting. When Setup in Enable Proxy Server is
set to Configuration Script, the location setting on the DHCP server may have a problem.
Consult your network administrator.
Contact customer support if this failure is repeated.
029-716 Ethernet 1 error. A timeout error occurred when the printer obtains a proxy auto-config
(PAC) file. Check and correct the following:
• LAN cable connection
• Default gateway configuration
• Subnet mask configuration
If the failure persists, the network or the DHCP server may have a problem. Consult your
network administrator.
Contact customer support if this failure is repeated.
029-717 Ethernet 1 error. An error occurred when the printer obtains a proxy auto-config (PAC) file.
The file was not found. The PAC file location setting on the DHCP server may have a
problem. Consult your network administrator.
Contact customer support if this failure is repeated.
029-718 A timeout error occurred when the printer attempts to access the server for the App
Platform service. Check the network connection status. Wait for a while, and try the same
operation.
029-719 App Platform service error. The data does not exist on the server, or the printer could not
access the server. Check the settings on the server.
029-720 App Platform service error. The printer could not access the file server. Check the proxy
server settings, and the user name and password to be used for accessing the server.
029-721 Proxy connection error for the App Platform service. The printer could not access the
proxy server. Check the settings of the proxy server and the DNS server.
029-722 Network error for the App Platform service. The printer could not access the file server or
the proxy server. Check the settings of those servers and connection status.
029-723 SSL error for the App Platform service. The printer could not access the server. Check the
access privilege and the SSL settings.
029-724 An error occurred during data reception. Turn off the printer and then on, and try the same
operation. Consult your system administrator i
f t
his failure is repeated.
029-725 The printer could not access the file server. Check the settings of the DNS and file server
settings.
029-726 An error occurred inside the printer. If two or more jobs are in progress, wait until the jobs
are complete, turn the printer off and on, and then try the same operation. Consult your
system administrator if this error occurs again. Contact customer support if this failure is
repeated.
029-727 An error occurred inside the printer. Turn the printer off and on, and then try the same
operation. Consult your system administrator if the error occurs again.
Status Code Cause and Remedy