Reference Guide

22 Important Information
NOTE: Before you return the product to Dell, make sure to back up any data on the hard
drive(s) and on any other storage device in the product. Remove any and all confidential,
proprietary and personal information, as well as removable media, such as flash drives, CDs,
and PC Cards. Dell is not responsible for any of your confidential, proprietary or personal
information; lost or corrupted data; or damaged or lost removable media that may be included
with your return.
(Rev. 082611)
Limited Warranty Terms for Dell-Branded Hardware Products
(Canada
Only)
Dell-branded hardware products purchased in Canada come with either a 1-year, 2-year, 3-year, or
4-year limited warranty depending on the product purchased. To determine which warranty came
with your hardware product(s), see your invoice.
What is covered by this limited warranty?
This limited hardware warranty covers defects in materials and workmanship in your—our end-
user customer's—Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited hardware warranty does not cover:
• Software, including the operating system and software added to the Dell-branded
hardware products through our factory-integration system, or the reloading of the software
• Non–Dell-branded products and accessories
• Dell-branded consumable products (lamp bulbs for Dell-branded projectors, toner and ink
cartridges for Dell-branded printers, batteries, and tape media)
• Problems that result from:
– External causes such as accident, abuse, misuse, or problems with electrical power
–Servicing not authorized by Dell
– Usage that is not in accordance with product instructions
– Failure to follow the product instructions or failure to perform preventive
maintenance
– Problems caused by using accessories, parts, or components not supplied by Dell
• Products with missing or altered Service Tags or serial numbers
• Products for which Dell has not received payment
• Normal wear and tear