Users Guide

Print quality is poor
Blank or white pages
Action Yes No
Step 1
a Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b Resend the print job.
Is the printer still printing blank or white pages?
Go to step 2. The problem is
solved.
Step 2
Replace the imaging unit or imaging kit, and then resend the print
job.
Is the printer still printing blank or white pages?
Contact
technical
support.
Dark print
Action Yes No
Step 1
a From the Quality menu on the control panel, select Color
Adjust.
b Resend the print job.
Is the print still too dark?
Go to step 2. The problem is
solved.
Troubleshooting 72