Dell Command | Integration Suite for System Center Version 5.5 User’s Guide June 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction................................................................................................................. 5 What’s new in this release.................................................................................................................................................5 Key features and functionalities.......................................................................................................................................
Remote provisioning......................................................................................................................................................... 23 Prerequisites for remote provisioning.................................................................................................................... 23 Remote provisioning licensing..................................................................................................................................
1 Introduction This document describes the activities that you can perform with Dell Command | Integration Suite for System Center on systems running Microsoft System Center Configuration Manager.
operating system. For more information on Intel vPro Out Of Band Management, see Dell Intel vPro Out Of Band Plugin. Dell Command | Warranty Collects the warranty information of Dell client systems from the Dell support website. For more information on the Dell Warranty Information Utility, see Dell Command | Warranty User’s Guide at dell.com/support .
● Windows 7 Supported server operating systems ● ● ● ● Windows Windows Windows Windows Server Server Server Server 2019 2016 2012 R2 2012 Introduction 7
2 Install, uninstall, and upgrade Dell Command | Integration Suite for Microsoft System Center Manage install, uninstall, and upgrade procedures for Dell Command | Integration Suite for Microsoft System Center. Before conducting any of the procedures described here, review the list of Supported client operating systems.
Configuring a network access account The network access account is required when Configuration Manager clients from workgroups or nontrusted domains require access to resources in the site server's domain. To configure the network access account: 1. Launch the Configuration Manager console. 2. In the Configuration Manager console, click Administration. 3. Expand Overview > Site Configuration, and click Sites. 4.
● Remove a feature that you installed earlier. The repair option in the installer allows you to repair any installation errors that may have occurred during installation. 1. Open Control Panel and click Programs and Features, and then click the Uninstall tab. 2. Click Dell Command | Integration Suite for System Center, and then follow the uninstaller instructions to uninstall, change, or repair your installation.
3 Using Dell Command | Integration Suite for System Center Before you begin using Dell Command | Integration Suite for System Center, make sure that the target Dell client systems are registered as Configure Manager clients and present under All Systems on the Configuration Manager console. For more information on configuring clients through Configuration Manager, see the Microsoft TechNet article at technet.microsoft.com/en-us/library/gg682144.
site option to insert driver libraries into a WinPE package, you must download the driver library file before the process described below. NOTE: Ensure that Microsoft Windows Deployment Kit is installed before proceeding with this feature. 1. Launch the Configuration Manager console. 2. Click Software Library. 3. Expand Overview > Operating Systems. 4. Right-click Boot Images and click Dell Command | WinPE Driver Library Import. The WinPE Driver Library Import Wizard opens. 5.
4. Right-click Driver Packages and click Dell Command | System Driver Library Import. The System Driver Library Import Wizard opens. 5. Select a driver library source: ● Dell Update/Support site—Select either the Use current internet proxy settings or the Use custom proxy settings option. If you choose the custom option, also enter a proxy server URL or IP address and a proxy port number. If you are using proxy authentication, enter a username and, optionally, a password.
NOTE: The Dell Command | Configure SCE file is generated by exporting customized settings from the Dell Command | Configure. For more information, see Dell Command | Configure User’s Guide on dell.com/support. 6. Select a distribution point from the list available under Select the distribution points to manage and update to distribute the package automatically once it is created. 7. Click OK.
5. Enter the name of the task sequence in Task Sequence Name field. 6. Under Client Hardware Configuration, select the hardware items that you want to configure in this task sequence. NOTE: If you select the Configure BIOS check box and a Dell Command | Configure package has been previously created, then a task sequence template is created while configuring the system BIOS.
● Report— Click Export Report to export the configuration settings as aread-only *.html file. If you have configured the system or setup password in the exporting file, see Password Protection Dialog Box. ● Configuration file— Click Export Configuration to export the configuration settings as a *.cctk or *.ini file. If you have configured the system or setup password in the exporting file, see Password Protection Dialog Box. ● Shell script— The shell script is used to configure a Linux system.
Apply operating system image NOTE: Before you begin this task, ensure that you have the required operating system image file (.wim file) under the Operating System Images tree in Configuration Manager. To apply operating system image: 1. From the left-hand side of the Task Sequence Editor, under Deploy Operating System, click Apply Operating System Image. 2. Choose from the following options: ● Apply operating system from a captured image ● Apply operating system from an original installation source 3.
NOTE: If you select an application that was already created, the existing application is recreated. 10. Select the check boxes beside the distribution points to which you want to stage the chosen system management applications. NOTE: To manually add distribution points that do not automatically appear in the Select the target distribution points list box, see Managing and Updating Distribution Points. 11. Use the default UNC destination path or browse to a preferred one, then click Next. 12.
4 The Dell Command | Intel vPro Out Of Band Application The Dell Command | Intel vPro Out of Band application provides an out-of-band management solution through a stand-alone application on the system running Dell Command | Integration Suite for System Center. The application allows you remotely to manage client systems regardless of the system power or operating state.
Configuring WinRM on client systems If WinRm has not been configured on any client systems with which you are working that were not provisioned by the Remote Provisioning feature, do the following command at an administrative command prompt: NOTE: Configure the client system’s firewall to accept WinRM commands. NOTE: To retrieve the current WinRM settings, use the following command: winrm get winrm/config. If you are using a Group Policy Object-controlled setting, the command displays this information. 1.
NOTE: Any Dell client systems that end up in the vPro-AMT Provisioned - Compliant device collection will also appear in the Available clients list for the operations in the Dell Command | Intel vPro Out of Band application.
Unsubscribing all subscriptions Use the Unsubscribe All button to remove all subscriptions from all clients in cases where indications operations are negatively impacting network performance and you want to reduce congestion. 1. Launch Dell Command | Intel vPro Out of Band application. 2. Click the settings icon in the upper right side of the screen. On the Settings screen, the Indications tab is displayed. 3. Click Unsubscribe All.
7. Click OK. Remote provisioning Remote provisioning allows you to remotely perform AMT provisioning of Intel vPro-enabled clients. NOTE: Read the Remote Provisioning feature documentation in full before attempting to use Remote Provisioning. Prerequisites for remote provisioning To use the remote provisioning feature, ensure the following: ● You are a domain admin user who has administrator privileges on Active Directory, Certification Authority, and Configuration Manager.
NOTE: Receipt of your server certificate file from the CA may take several days. 3. To import the acquired server certificate file once you have received it from the CA, click Create PFX File. 4. Fill out the Create a Personal Information Exchange (PFX) File form, providing the path to your server certificate file, and a PFX File Password. 5. Click Create PFX File. Configuring the remote provisioning feature 1. Launch the Dell Command | Intel vPro Out of Band application. 2.
After being provisioned, the AMT clients will eventually appear under the vPro-AMT Provisioned-Compliant device collection. It may take a few minutes for the clients to appear in the device collections. 2. You must manually update the membership of the device collections or restart the Configuration Manager Admin Console to refresh the device collections.
NOTE: More information about DMTF filters may be found at the DMTF website,www.dmtf.org.
4. Select the filter(s) to include in your policy. Ensure that you select at least one filter to create a new policy, but no more than two filters consisting of the CorePlatform (Recommended) filter and one of the Optional filters. See Recommended And Optional Filters for more information about when to use which filters. NOTE: You can only select one Optional filter to include in any given policy. 5. Click OK. The new policy appears in the Policies table.
● Completed ● Completed with error(s) ● Stopped To sort the Subscriptions table by any of its fields in ascending or descending order, click the relevant column title. Columns in the Subscriptions table are: ● ● ● ● Subscription Name Operation Modifier—Modifies the Operation. Currently Stop is the only modifier. Status—The status of the Subscription; if a single client remains in the Pending or Retry state, then the Status of the Subscription will be Complete With Errors.
2. Select the subscription that you want to delete. 3. Click the Delete button. Applying a subscription NOTE: You cannot apply a new subscription when the Listener IP Address setting is not set. Click Settings > Indications to set a Listener IP Address. NOTE: You cannot apply a new subscription that contains one or more of the same filters and one or more of the same clients as an existing, active subscription.
To refresh the Subscriptions Status table, click the refresh button. Stopping a subscription If one or more rows of a subscription are in the Ready, Processing, or Pending Retry state, then you can stop the subscription. Stopping a subscription does not affect any rows of a subscription that are in the Success or Failure states. Once you have stopped a subscription, you can return to the Configure Subscription screen and edit, delete, apply, or unsubscribe the subscription.
NOTE: When a Message ID is added to the Blocklist, previous events with same Message ID remain in the Event list; only new events with that Message ID are discarded. NOTE: Adding all events to the Blocklist results in all or almost all new events being discarded. Removing events from the Blocklist To remove Message IDs from the Blocklist so that those types of events are no longer discarded: 1. Click Indications > Events in the left pane. 2. Click MANAGE BLOCKLIST. The Event Blocklist screen displays.
9. Click Finish. The Task Queue window is opened and depending on how you scheduled the task, it starts running immediately or will be queued. Configuring the Boot Order Change or configure the boot order on the targeted client-systems. On client systems with Legacy Boot Devices, the Boot Order feature allows you to make permanent or one-time boot sequence changes. NOTE: This Boot Order feature is not supported in UEFI boot mode. 1. Launch the Dell Command | Intel vPro Out of Band application. 2.
6. Select the Reboot after applying changes option if you want to reboot after applying changes. 7. Click Next. The Select Clients tab is displayed. 8. Search for client systems to which you want to apply the Boot Order changes to. 9. From the Available clients list select the client systems you want to manage and click the button to move your selected systems or press the button to move all the discovered Dell clients into the Selected clients list. 10. Click Next. The Schedule Task tab is displayed. 11.
12. Click Finish. The Task Queue window is opened and depending on how you scheduled the task, it starts running immediately or will be queued. Operations This feature allows you to set up KVM sessions, turn off, turn on, and reboot Dell client systems, and remote wipe the hard drives of Dell client systems. Establishing KVM sessions This feature allows you to remotely view the primary or secondary (if present) monitors of your client systems with an Intel Graphics card.
Wipe client data CAUTION: This operation deletes all the data on your client systems. NOTE: The remote-wipe of client hard drive may take several hours to complete. The Wipe Client Disk feature remotely erases data on supported client system's hard drives. 1. Launch the Dell Command | Intel vPro Out of Band application. 2. Click Operations > Wipe Client Data. 3. After selecting Wipe Client Data, you can perform one of the following actions: ● Schedule — to schedule a time for client system's hard disk wipe.
5. The Schedule Task tab is displayed. 6. You can either choose to apply the task immediately or schedule it to run later. Depending on your schedule, select one of the following options: ● Run now—the status of Wipe Client Data operations is immediately retrieved and displays the Running status in the Task Queue. NOTE: If your client systems are not connected to the network, run the task again. ● Run At—the status is queued in the Task Queue.
Retrieving reports NOTE: Retrieving reports requests a report for the data that are collected through Scheduled Reports. View existing reports. To retrieve a report: 1. Click Retrieve. The Select Clients tab is displayed. 2. Search for the list of client systems you want to view the reports on. 3.
5 Troubleshooting This section contains troubleshooting information for the Dell Command | Integration Suite for System Center.
In order to maintain the KVM link, ME is first given control of the wireless link. The timeout is set by default to 10 minutes to provide ample time for the system to complete the reboot process. ME will maintain control even after the operating system has rebooted if the reboot completes in under 10 minutes. To give control back to the operating system immediately, the user must select Tools > Link Preference > OS owns Wireless. In that case, the KVM connection is lost during the transfer process.
11. Click Apply.
6 Related reference In addition to this guide, there are other product guides you should have for reference. You can find the following guides on the Dell Support website at dell.com/support. ● The Dell Command | Configure User’s Guide describes the installation and use of the Dell Command | Configure to configure various BIOS features for Dell business client platforms. ● The Dell Command | Monitor User’s Guide describes the installation and the use of the Dell Command | Monitor software.
