Dell Command | Intel vPro Out of Band Version 2.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Overview................................................................................................................. 5 2 Installing Dell Command | Intel vPro Out of Band ........................................ 6 Pre-requisites to Install Dell Command | Intel vPro Out of Band....................................................... 6 Installing Dell Command | Intel vPro Out of Band...............................................................................
Generating Reports............................................................................................................................. 26 Scheduling Reports....................................................................................................................... 26 Retrieving Reports......................................................................................................................... 27 Task Queue.......................................................................
Overview 1 Dell Command | Intel vPro Out of Band for Microsoft Windows Server 2011/2012/2012 R2 Essentials is an easy-to-use application that provides an out-of-band management solution. The application allows you to remotely manage client systems regardless of the system power state.
2 Installing Dell Command | Intel vPro Out of Band This chapter provides steps to install, uninstall, and upgrade Dell Command | Intel vPro Out of Band for Microsoft Windows Server 2011/2012/2012 R2 Essentials. Pre-requisites to Install Dell Command | Intel vPro Out of Band This section lists the pre-requisites to install Dell Command | Intel vPro Out of Band: • Install Windows Server 2011/2012/2012 R2 Essentials.
NOTE: Select the Show the Windows Installer log option to review the installation logs. Using The Repair Option In The Installer This feature repairs any installation issues that may have occurred when you were installing Dell Command | Intel vPro Out of Band. 1. Open Control Panel → Programs and Features. 2. Right-click Dell Command | Intel vPro Out of Band, and then click Repair. 3. Run the DCIV_Setup_2_0_0.exe package from the folder to which you downloaded the package.
Using Dell Command | Intel vPro Out of Band 3 This chapter discusses the various operations that you can perform after you install Dell Command | Intel vPro Out of Band for Microsoft Windows Small Business Server (SBS) 2011/2012/2012 R2 Essentials. Launching Dell Command | Intel vPro Out of Band On systems running Windows Server 2011 Essentials: Click Start → All Programs → Dell → Dell Command | Intel vPro Out of Band.
The WinRM is configured. Settings On the Settings window you can configure and set the preferences for different components of the application such as: • Account Setup • Indications • KVM • Task Queue • Logging Account Setup You can set up and configure the account through which you want to manage your AMT enabled client systems. 1. Launch Dell Command | Intel vPro Out of Band. For more information, see Launching Dell Command | Intel vPro Out of Band. 2. Click the settings icon.
5. • KACE Server Username — The KACE server administrator account username. • KACE Server Password — The KACE server administrator account password. • Optionally enter a check in the check box to Show password. Click OK. Indications Configure indications settings such as Retention Days and Listener IP Address. 1. Launch Dell Command | Intel vPro Out of Band. 2. Click the settings icon. For more information, see Launching The Intel vPro OOB Management Extensions.
3. On the Settings screen, click KVM. 4. Specify the time for the User Consent session to time out in the User consent response timeout field. 5. Specify the time for the KVM session to time out after a period of inactivity in the Session Timeout field. The KVM tab is displayed. NOTE: Setting the value to zero disables the time out session. 6. Click OK. Task Queue This feature allows you to limit the number of completed tasks displayed in the Task Queue window. 1.
USB Provisioning Before Intel Active Management Technology-based client systems are managed out-of-band, provision the client systems for AMT. Provisioning Using A USB Device The client systems on the network have to procure a digital provisioning certificate before deploying the Intel Management and Security Status application using remote configuration. To export your certificate hash to the client systems using a USB storage device: 1. Launch Dell Command | Intel vPro Out of Band.
For more information, see Launching Dell Command | Intel vPro Out of Band. 2. Click Client Selection. 3. Under the Discovery Method select the method to discover the client system: • By DNS — searches for client systems in the same domain that Dell Command | Intel vPro Out of Band is running on. • By IP Range — specify an IP range to search for Dell client systems 4.
Recommended Filters • Intel® AMT: CorePlatform Optional Filters CAUTION: Use the following Optional Filters with great care, as they can impact network performance. Best use of these filters includes diagnosis of issues by applying a single Optional filter to a specific client for a short period of time.
Editing A Policy 1. Click Indications → Policies in the left pane. 2. Select the policy you want to edit. NOTE: Only inactive policies can be edited. The Edit button becomes active. 3. Click the Edit button. The Edit Policy screen opens. 4. Make any required changes to the policy. NOTE: At least one filter must be selected before the policy can be saved. CAUTION: Use the Optional Filters with great care, as they can impact network performance.
• Completed with error(s) • Stopped To sort the Subscriptions table by any of its fields in ascending or descending order, click the relevant column title. Columns in the Subscriptions table are: • Subscription Name • Operation • Modifier — Modifies the Operation. Currently Stop is the only modifier. • Status — The status of the Subscription; if a single client remains in the Pending or Retry state, then the Status of the Subscription will be Complete With Errors.
5. Make any required changes on the Edit Selected Client screen, and then click Finish. Deleting A Subscription 1. Click Indications → Configure Subscriptions. NOTE: You cannot delete an active subscription. 2. Select the subscription you want to delete. 3. Click the Delete button. Applying A Subscription NOTE: You cannot apply a new subscription if the Listener IP Address setting is not set. Click Settings → Indications to set a Listener IP Address.
• Success • Failure • Stopped To sort the subscriptions table by any of its field in ascending or descending order by clicking the relevant column title. Columns in the table are: • Subscription Name • Operation • Modifier • Status • Client • Policy Filter To refresh the Subscriptions Status table, click the refresh button. Stopping A Subscription If any one or more rows of a subscription are in the Ready, Processing, or Pending Retry state, then you will be able to stop the subscription.
Viewing Events To view the Event list: 1. Click Indications → Events in the left pane. 2. Optionally, use a filter to restrict the events displayed in the Event list: NOTE: The event counter is a count of all stored events, not of the displayed events in the Event list. a. Click FILTER SETTINGS. The Event Filter Setting screen appears. b. Select a filter method: None, Client, Message ID, Client, or Message ID. c.
4. Navigate to the location to which you want to save the event list file, and click Save. The selected events are saved to the *.cvs file. Client Configuration Allows you to configure the Power Profile, Boot Order, BIOS Settings, and BIOS Passwords on the target client systems. Configuring Power Profile Define the various power profiles on the client systems managed by Dell Command | Intel vPro Out of Band.
For more information, see Launching Dell Command | Intel vPro Out of Band. 2. Click Client Configuration → Boot Order. 3. The table lists all the possible Boot devices. Change the boot order by: • 4. Moving the boot devices up or down the order by clicking the Up or Down arrows at the bottom of the table. • Disabling boot devices by selecting or deselecting the check-box next to the Boot Device.
For more information, see Launching Dell Command | Intel vPro Out of Band. 2. Click Client Configuration → BIOS Settings. 3. Make any changes to the BIOS settings for your client systems. 4. Optionally, select task processing options: 5. • Continue processing. Do not stop on any errors — The application continues to apply the next selected BIOS setting to the current and following clients.
• 4. Length — you can specify the minimum and maximum length for the Admin and System password. If you want the Task execution to continue to subsequent clients systems when an error occurs, select the Continue on error option. Otherwise, Task execution stops on the first client system where an error is encountered 5. If you want to reboot after applying changes select the Reboot after applying changes option. 6. Click Next. The Select Clients tab is displayed. 7.
The KVM Connect tab is displayed. 3. Search for the list of client systems on which you want to establish KVM sessions. 4. Select a client system on which you want to start the KVM session and click Connect. Performing Power Management This feature allows you to gracefully shut down or restart your client system, through the Windows operating system enabled by the AMT operation. NOTE: Windows firewall can block graceful power request by Dell Command | Intel vPro Out of Band. 1.
• Schedule — to schedule a time for client system's hard disk wipe. For more information, see Scheduling Wipe Client Data. NOTE: To schedule a Remote Wipe Client Data operation, the client must be accessible through the network. • Retrieve — to retrieve status of client system's hard disk wipe. For more information, see Retrieving Wipe Client Data Status. Scheduling Wipe Client Data The Wipe Client Data feature remotely erases data on supported client system's hard drives.
5. The Schedule Task tab is displayed. 6. You can either choose to apply the task immediately or schedule it to run later. Depending on your schedule, select one of the following options: • Run now — the status of Wipe Client Data operations is immediately retrieved and displays the Running status in the Task Queue. NOTE: If your client systems are not connected to the network, run the task again. • Run At — the status is queued in the Task Queue.
NOTE: If your client systems are not connected to the network, run the task again. • Run At — Schedule report task is queued in the Task Queue. NOTE: You can launch the Task Queue to view the list of completed and pending tasks. 6. Provide a name to the task and click Next. The Summary tab is displayed. 7. Click Finish. The Task Queue window is opened and depending on how you scheduled the task, it starts running immediately or will be queued.
• Retrieve — executes the Retrieve (instead of the Schedule) path of a report task. • Edit — edit tasks that are pending (waiting to be run). Tasks are placed on Hold while editing is underway. • Duplicate — duplicate all pending, completed, and canceled tasks. • Cancel — cancel tasks that are not yet Completed.
