Dell Command | Intel vPro Out of Band Version 3.0 User's Guide December 2017 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Overview...................................................................................................................... 5 What’s new in this release.................................................................................................................................................5 Supported operating systems...........................................................................................................................................
Scheduling reports...................................................................................................................................................... 24 Retrieving reports........................................................................................................................................................24 Task queue.............................................................................................................................................................
1 Overview Dell Command | Intel vPro Out of Band for Microsoft Windows Server 2011/2012/2012 R2/2016/2019 Essentials is an easy-to-use application that provides an out-of-band management solution. The application allows you to remotely manage client systems regardless of the system power state.
● ● ● ● ● ● ● ● ● ● ● Windows Windows Windows Windows Windows Windows Windows Windows Windows Windows Windows 8.1 64-bit Professional 8.1 32-bit Enterprise 8.1 64-bit Enterprise 8 32-bit 8 64-bit 8 32-bit Professional 8 64-bit Professional 7 32-bit Professional 7 64-bit Professional 7 32-bit Ultimate 7 64-bit Ultimate Supported operating systems on managed client systems via AMT ● Windows 10 ● Windows 8.
2 Installing Dell Command | Intel vPro Out of Band This chapter provides steps to install, uninstall, and upgrade Dell Command | Intel vPro Out of Band for Windows Server 2011/2012/2012 R2/2016/2019 Essentials.
NOTE: Select the Show the Windows Installer log option to review the installation logs. Using the repair option in the installer This feature repairs any installation issues that may have occurred when you were installing Dell Command | Intel vPro Out of Band. 1. Open Control Panel > Programs and Features. 2. Right-click Dell Command | Intel vPro Out of Band, and then click Repair. 3. Run the DCIV_Setup_3_3_0.exe package from the folder to which you downloaded the package.
3 Using Dell Command | Intel vPro Out of Band This chapter discusses the various operations that you can perform after you install Dell Command | Intel vPro Out of Band for Microsoft Windows Small Business Server (SBS) 2011/2012/2012 R2/2016 Essentials.
3. winrm set winrm/config/client @{AllowUnencrypted="false"} 4. winrm set winrm/config/client/auth @{Digest="true"} 5. winrm set winrm/config/client @{TrustedHosts="MANAGEMENT_SERVER_IP_ADDRESS"} The WinRM is configured.
1. Launch Dell Command | Intel vPro Out of Band application. 2. Click the settings icon. On the Settings screen, the Indications tab is displayed. 3. Configure the following settings: ● Retention Days—The number of days client events are stored in the database, ranging from a minimum of 7 and a maximum of 180 days. Events are removed once the retention day period is met. ● Retry Days—The number of days the indications service attempts to connect the AMT service on the client.
● History Limit—Set the number of tasks to retain in the task queue database between 7–1095 tasks. NOTE: Only completed, canceled, or aborted tasks are removed as new tasks are created. 5. Click OK. Logging Set the preferences for the level of logging, and location of the logs you want to capture by Dell Command | Intel vPro Out of Band. 1. Launch Dell Command | Intel vPro Out of Band. For more information, see Launching Dell Command | Intel vPro Out of Band. 2. On the Home screen, click the settings icon.
10. Enter a name for the certificate file. 11. Click Create Key. The USB provision key is created. Client selection This feature discovers provisioned Dell client systems on the network. NOTE: If you have installed Dell Command | Intel vPro Out of Band to manage your Dell KACE AMT assets, the discovery feature is unavailable as discovery operations are managed by your Dell KACE software. NOTE: Windows firewall may block your client systems from being discovered by Dell Command | Intel vPro Out of Band.
Recommended Filters ● Intel ® AMT: CorePlatform Optional Filters CAUTION: Use the following Optional Filters with great care, as they can impact network performance. Best use of these filters includes diagnosis of issues by applying a single Optional filter to a specific client for a short period.
CAUTION: Use the Optional Filters with great care, as they can impact network performance. Best use of these filters includes diagnosis of issues by applying a single Optional filter to a specific client for a short period. 5. Click OK. NOTE: A policy is not active until it is included in a subscription. Deleting a policy 1. Click Indications > Policies in the left pane. 2. Select the policy that you want to delete. NOTE: Only inactive policies can be deleted. The Delete button becomes active. 3.
The Create Subscription screen appears. 2. Enter the name of the subscription. The name must be unique, contain only alphanumeric characters and spaces, and be no longer than 64 characters. 3. Select the policy that you want to include in the subscription. 4. Click Next. The Select Client(s) screen appears. 5. Optionally, use the Search for clients filters to limit the list of available clients.
Unsubscribing a subscription NOTE: If an Unsubscribe All task is in progress, you cannot subscribe, unsubscribe, or stop subscriptions. NOTE: If the Indications service (DellAweSvc) is not running, you cannot subscribe, unsubscribe, or stop subscriptions. Check the status of the service on the Services console. 1. Click Indications > Configure Subscriptions. 2. Select the subscription that you want to unsubscribe. 3. Click Unsubscribe..
● Description—Brief description of the event ● Severity—Possible event severity levels are Unknown, Other, Information, Warning, Minor, Major, Critical, and Fatal. ● Alert Type—Possible alert types are Other, Communications, Quality Of Service, Processing Error, Device, Environmental, Model Change, and Security. An event counter is provided in the upper right portion of the screen. Click the refresh button to update the event count and to update the Event list.
Client configuration Allows you to configure the Power Profile, Boot Order, BIOS Settings, and BIOS Passwords on the target client systems. Configuring power profile Define the various power profiles on the client systems managed by Dell Command | Intel vPro Out of Band. You can control functions like Wakeup on LAN, ON, OFF after power loss, and so on, in the different power states (S0 to S5) of your client system. 1. Launch Dell Command | Intel vPro Out of Band.
5. Click Next. The Select Clients tab is opened. 6. Search for client systems to which you want to apply the Boot Order changes to. 7. From the Discovered clients list, select the client systems that you want to manage and click the button to move your selected systems or press the button to move all the discovered Dell clients into the Selected clients list. 8. Click Next. The Schedule Task tab is displayed. 9. You can either choose to apply the changes immediately or schedule it to run later.
11. Click Finish. The Task Queue window opens, and depending on how you scheduled the task, the task starts running immediately, or is queued to run later. Setting BIOS Passwords The feature allows you to manage your BIOS passwords, set passwords, clear passwords, or change the length requirements for the passwords. 1. Launch Dell Command | Intel vPro Out of Band. For more information, see Launching Dell Command | Intel vPro Out of Band. 2. Click Client Configuration > BIOS Passwords.
NOTE: After a period of inactivity if the KVM session times out, reestablished the session. To specify the time-out period, see KVM To establish KVM sessions with remote client systems: 1. Launch Dell Command | Intel vPro Out of Band. For more information, see Launching Dell Command | Intel vPro Out of Band. 2. Click Operations > KVM Connect. The KVM Connect tab is displayed. 3. Search for the list of client systems on which you want to establish KVM sessions. 4.
● Retrieve—to retrieve status of client system hard disk wipe. For more information, see Retrieving Wipe Client Data Status. Scheduling wipe client data The Wipe Client Data feature remotely erases data on supported client system hard drives. To schedule a Wipe Client Data: 1. Select Schedule and click Next. The Select Clients tab is displayed. 2. Search for client systems to which you want to schedule a remote data wipe. 3.
Generating reports This feature allows you to generate and view detailed reports on Out-Of-Band Manageability, Provisioning, Battery Health of laptop client-systems, and Hardware Inventory reports for single or multiple-client systems. These reports can be exported as a spreadsheet. 1. Launch Dell Command | Intel vPro Out of Band. For more information, see Launching Dell Command | Intel vPro Out of Band. 2. On the Home screen, click Reports. 3.
Depending on your schedule, select one of the following options: ● Run now—the Retrieve report task is immediately applied and displays the Running status in the Task Queue. NOTE: If your client systems are not connected to the network, run the task again. ● Run At—Retrieve report task is queued in the Task Queue. NOTE: You can launch the Task Queue to view the list of completed and pending tasks. 6. Provide a name to the task and click Next. The Summary tab is displayed. 7. Click Finish.
