Dell Command | Intel vPro Out of Band Version 3.5 User's Guide June 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Overview...................................................................................................................... 5 What’s new in this release.................................................................................................................................................5 Supported client operating systems...............................................................................................................................
Retrieving reports....................................................................................................................................................... 25 Task queue..........................................................................................................................................................................
1 Overview Dell Command | Intel vPro Out of Band for Microsoft Windows Server 2011/2012/2012 R2/2016/2019 Essentials is an easy-to-use application that provides an out-of-band management solution. The application allows you to remotely manage client systems regardless of the system power state.
● ● ● ● Windows Windows Windows Windows 7 7 7 7 32-bit 64-bit 32-bit 64-bit Professional Professional Ultimate Ultimate Supported operating systems on managed client systems through AMT ● Windows 10 ● Windows 8.
2 Installing Dell Command | Intel vPro Out of Band This chapter provides steps to install, uninstall, and upgrade Dell Command | Intel vPro Out of Band for Windows Server 2011/2012/2012 R2/2016/2019 Essentials.
9. Click Finish. NOTE: Select the Show the Windows Installer log option to review the installation logs. Using the repair option in the installer This feature repairs any installation issues that may have occurred when you were installing Dell Command | Intel vPro Out of Band. 1. Open Control Panel > Programs and Features. 2. Right-click Dell Command | Intel vPro Out of Band, and then click Repair. 3. Run the DCIV_Setup_3_3_0.exe package from the folder to which you downloaded the package.
3 Using Dell Command | Intel vPro Out of Band This chapter discusses the various operations that you can perform after you install Dell Command | Intel vPro Out of Band for Microsoft Windows Small Business Server (SBS) 2011/2012/2012 R2/2016 Essentials.
3. winrm set winrm/config/client @{AllowUnencrypted="false"} 4. winrm set winrm/config/client/auth @{Digest="true"} 5. winrm set winrm/config/client @{TrustedHosts="MANAGEMENT_SERVER_IP_ADDRESS"} The WinRM is configured.
1. Launch Dell Command | Intel vPro Out of Band application. 2. Click the settings icon. On the Settings screen, the Indications tab is displayed. 3. Configure the following settings: ● Retention Days—The number of days client events are stored in the database, ranging from a minimum of 7 and a maximum of 180 days. Events are removed once the retention day period is met. ● Retry Days—The number of days the indications service attempts to connect the AMT service on the client.
● History Limit—Set the number of tasks to retain in the task queue database between 7–1095 tasks. NOTE: Only completed, canceled, or aborted tasks are removed as new tasks are created. 5. Click OK. Logging Set the preferences for the level of logging, and location of the logs you want to capture by Dell Command | Intel vPro Out of Band. 1. Launch Dell Command | Intel vPro Out of Band. For more information, see Launching Dell Command | Intel vPro Out of Band. 2. On the Home screen, click the settings icon.
10. Enter a name for the certificate file. 11. Click Create Key. The USB provision key is created. Client selection This feature discovers provisioned Dell client systems on the network. NOTE: If you have installed Dell Command | Intel vPro Out of Band to manage your Dell KACE AMT assets, the discovery feature is unavailable as discovery operations are managed by your Dell KACE software. NOTE: Windows firewall may block your client systems from being discovered by Dell Command | Intel vPro Out of Band.
Recommended and optional filters Some indications are message intensive: when applied to a client, these filters will likely generate a large volume of messages, and they should therefore be used with extreme caution. To avoid network congestion, only one Optional filter may be applied to a single client on the network at a time.
The Edit button becomes active. 3. Click the Edit button. The Edit Policy screen opens. 4. Make any required changes to the policy. NOTE: At least one filter must be selected before the policy can be saved. CAUTION: Use the Optional Filters with great care, as they can impact network performance. Best use of these filters includes diagnosis of issues by applying a single Optional filter to a specific client for a short period. 5. Click OK. NOTE: A policy is not active until it is included in a subscription.
Creating a subscription NOTE: You must have already created at least one policy and have clients available before you can create a subscription. 1. Click Indications > Configure Subscriptions, and then click the New button. The Create Subscription screen appears. 2. Enter the name of the subscription. The name must be unique, contain only alphanumeric characters and spaces, and be no longer than 64 characters. 3. Select the policy that you want to include in the subscription. 4. Click Next.
NOTE: If the Indications service (DellAweSvc) is not running, you cannot subscribe, unsubscribe, or stop subscriptions. Check the status of the service on the Services console. 1. Click Indications > Configure Subscriptions. 2. Select the subscription that you want to apply. 3. Click Subscribe. Unsubscribing a subscription NOTE: If an Unsubscribe All task is in progress, you cannot subscribe, unsubscribe, or stop subscriptions.
Events The Events screen displays a list of indications that are returned once a subscription has been applied. From this screen, you can not only view the list of events, but also export the list to a *.csv file. Should you no longer must track specific types of events, you can add the event Message ID to a Blocklist; the events can continue to occur, but they will no longer be stored until you remove them from the Blocklist. The Event list is sortable by the Date column only.
Exporting events To export a list of events to a *.cvs file: 1. Click Indications > Events in the left pane. 2. Select the events to export by placing a check mark in the appropriate boxes. 3. Click EXPORT . . . . 4. Go to the location to which you want to save the event list file, and click Save. The selected events are saved to the *.cvs file. Client configuration Allows you to configure the Power Profile, Boot Order, BIOS Settings, and BIOS Passwords on the target client systems.
● Moving the boot devices up or down the order by clicking the Up or Down arrows at the bottom of the table. ● Disabling boot devices by selecting or clearing the check-box next to the Boot Device. 4. Select one of the configuration options: ● One-time boot configuration—If you want the boot-order to be changed for only one reboot cycle. NOTE: The boot-order is permanently changed if this option is not selected.
9. You can either choose to apply the changes immediately, or schedule them to be applied later. Depending on the schedule, select one of the following options: ● Run now—the BIOS setting configuration is immediately applied and displays the Running status in the Task Queue. ● Run At—the BIOS setting configuration is queued in the Task Queue. NOTE: You can launch the Task Queue to view the list of completed and pending tasks.
Operations This feature allows you to set up KVM sessions, turn off, turn on, and reboot Dell client systems, and remote wipe the hard drives of Dell client systems. Establishing KVM sessions This feature allows you to remotely view the primary or secondary (if present) monitors of your client systems with an Intel Graphics card. For more information, see your client systems documentation on dell.com/support/manuals.
Wipe client data CAUTION: This operation deletes all the data on your client systems. NOTE: The remote-wipe of client hard drive may take several hours to complete. The Wipe Client Data feature remotely erases data on supported client system hard drives. 1. Launch Dell Command | Intel vPro Out of Band. For more information, see Launching Dell Command | Intel vPro Out of Band. 2. Click Operations > Wipe Client Data. 3.
5. The Schedule Task tab is displayed. 6. You can either choose to apply the task immediately or schedule it to run later. Depending on your schedule, select one of the following options: ● Run now—the status of Wipe Client Data operations is immediately retrieved and displays the Running status in the Task Queue. NOTE: If your client systems are not connected to the network, run the task again. ● Run At—the status is queued in the Task Queue.
Retrieving reports NOTE: Retrieving reports requests a report for the data that are collected through Scheduled Reports. View existing reports. To retrieve a report: 1. Click Retrieve. The Select Clients tab is displayed. 2. Search for the list of client systems you want to view the reports on. 3.
