Administrator Guide

Volume Manager Privileges........................................................................................................................................230
Reporter Privileges......................................................................................................................................................230
Authenticating Users with an External Directory Service............................................................................................230
Configuring an External Directory Service................................................................................................................231
Managing Local Users Through the Data Collector......................................................................................................235
Create a User...............................................................................................................................................................235
Configure or Modify the Email Address of a User...................................................................................................236
Change the Privileges Assigned to a User............................................................................................................... 236
Change the Preferred Language for a Unisphere Central User............................................................................236
Force the User to Change the Password.................................................................................................................237
Change the Password for a User.............................................................................................................................. 237
Set Storage Center Mappings for a Reporter User................................................................................................ 237
Delete a User................................................................................................................................................................238
Delete a Storage Center Mapping for a User.......................................................................................................... 238
Unlock a Local User Account.....................................................................................................................................238
Managing Local User Password Requirements.............................................................................................................239
Configure Local Unisphere Central User Password Requirements...................................................................... 239
Apply Password Requirements to Storage Center Users...................................................................................... 239
Reset Password Aging Clock.....................................................................................................................................239
Require Users to Change Passwords....................................................................................................................... 240
Managing User Settings with Unisphere........................................................................................................................240
Change User Password.............................................................................................................................................. 240
Configure Email Settings.............................................................................................................................................241
Configure Client Options.............................................................................................................................................241
13 SupportAssist Management..................................................................................................... 242
Data Types that Can Be Sent Using SupportAssist......................................................................................................242
Configure SupportAssist Settings for the Data Collector............................................................................................242
Configure SupportAssist Settings for a Single Storage Center.................................................................................. 243
Manually Sending Diagnostic Data Using SupportAssist..............................................................................................243
Manually Send Diagnostic Data for Multiple Storage Centers.............................................................................. 243
Send Diagnostic Data for a Single Storage Center ................................................................................................244
Save SupportAssist Data to a File.............................................................................................................................244
Saving SupportAssist Data to a USB Flash Drive ........................................................................................................ 245
USB Flash Drive Requirements..................................................................................................................................245
Prepare the USB Flash Drive..................................................................................................................................... 245
Save SupportAssist Data to the USB Flash Drive...................................................................................................245
Troubleshooting SupportAssist USB Issues.............................................................................................................246
Managing SupportAssist Settings...................................................................................................................................246
Edit SupportAssist Contact Information.................................................................................................................. 246
Configure SupportAssist to Automatically Download Updates............................................................................. 247
Configure a Proxy Server for SupportAssist............................................................................................................247
CloudIQ............................................................................................................................................................................... 247
Controlling Data Sent to CloudIQ..............................................................................................................................248
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