Administrator Guide

9. Click OK.
If you selected Send to SupportAssist, the data is gathered and sent to a SupportAssist server.
If you selected Download to file system, the support data is saved as a compressed file to the following location on the Data
Collector server: C:\Program Files\Dell EMC\Storage Manager\msaservice\node\package\node_modules
\dsm-ui-plugin\DsmSupportDump.
Configuring Virtual Appliance Settings
Use the Virtual Appliance tab to configure network, proxy server, and time settings for a Virtual Appliance.
Configure Network Settings for a Virtual Appliance
Use the Network Configuration dialog box to configure network settings and enable or disable SSH on the Virtual Appliance.
Steps
1. If a Storage Center is selected from the drop-down list, click (Home) in the left navigation pane of Unisphere Central.
2.
Click Data Collector.
The Data Collector view is displayed.
3. Click the Virtual Appliance tab, and then click the Network subtab.
4. Click Edit.
The Network Configuration dialog box opens.
5. In the Hostname field, type the host name of the Virtual Appliance.
6. In the Domain field, type the domain name of the Virtual Appliance.
7. To enable the Secure Shell (SSH), select the Enable SSH checkbox.
8. Select the network configuration type from the Configuration drop-down menu.
DHCP - Dynamic IP address
Static - Static IP address
9. If the network configuration is set to Static:
a) Type the IP address of one or more Domain Name System (DNS) servers in the DNS field.
NOTE:
Separate multiple IP addresses using commas.
b) To configure IPv4 network settings, select the IPv4 radio button, and type the IP Address, netmask, and gateway in the
associated fields.
To configure IPv6 network settings, select the IPv6 radio button, and type the IP Address, gateway, and prefix length in the
associated fields.
10. Click OK.
Configure Time Settings for a Virtual Appliance
Configure the time settings to set the time zone and specify how to synchronize the time on the Virtual Appliance. It is recommended to
set the time zone to the local time zone in which the Virtual Appliance is located.
Steps
1.
If a Storage Center is selected from the drop-down list, click (Home) in the left navigation pane of Unisphere Central.
2. Click Data Collector.
The Data Collector view is displayed.
3. Click the Virtual Appliance tab, and then click the Time subtab.
4. Click Edit. The Time Configuration dialog box opens.
5. Select a time zone for the Virtual Appliance from the Timezone drop-down menu.
6. To sync the time on the Virtual Appliance with Network Time Protocol (NTP) servers, select Sync with NTP Servers
(recommended) and type the name of one or more NTP servers in the NTP Servers field.
7. To sync the time on the Virtual Appliance with the ESX host select Sync with ESX Host.
8. Click OK.
Data Collector Management
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