Administrator Guide

Table Of Contents
Steps
1. In the Storage view, select a FluidFS cluster.
2. Click the File System tab.
3. In the File System tab navigation pane, select Cluster Maintenance.
4. In the right pane, click the Support tab.
5. In the Diagnostic Tools area, click Run Diagnostic. The Run Diagnostic wizard opens.
6. Select the type of diagnostic to run.
7. Select the secondary type (authentication or file access).
8. Click Next. The Run Diagnostics dialog box opens.
9. Select a Tenant from the drop-down list.
10. Enter the Client IP Address.
11. Enter or change the User Path.
12. Click Next.
13. Specify how you want to access the diagnostic files (NFS, SMB, or FTP).
14. Select the files to send to SupportAssist (summary files only, or summary and log files). Click Run.
15. After the diagnostics have been run, Storage Manager will send diagnostic data using SupportAssist.
Run Embedded System Diagnostics on a NAS Controller
The embedded system diagnostics (also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics) provide a set of
options for particular device groups or devices.
Prerequisites
Connect a monitor to a NAS controller VGA port and connect a keyboard to one of the NAS controller USB ports.
About this task
The embedded system diagnostics allow you to:
Run tests automatically or in an interactive mode
Repeat tests
Display or save test results
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
View status messages that inform you whether tests are completed successfully
View error messages that inform you of problems encountered during testing
If a major component or device in the system does not operate properly, running the embedded system diagnostics might
indicate component failure. To run embedded system diagnostics, a NAS controller must be offline, which means it is not serving
data.
The following table summarizes the embedded system diagnostics menu options.
Menu
Description
Configuration Displays the configuration and status information of all detected devices.
Results Displays the results of all tests that are executed.
System Health Provides the current overview of the system performance.
Event Log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least
one event description is recorded.
Steps
1. Press and release the recessed power button at the back of the NAS controller to shut down the NAS controller.
NOTE:
Power off only the NAS controller on which you are running the embedded system diagnostics. Do not power off
the remaining NAS controllers. Powering off a NAS controller disconnects client connections while their clients are being
transferred to other NAS controllers. Clients will then automatically reconnect to the FluidFS cluster.
FluidFS Administration 477