Install Guide

Updating Storage Manager Software
Use the following tasks to update the Storage Manager Data Collector, Storage Manager Client, Storage Manager Server Agent,
and Storage Manager Virtual Appliance.
Topics:
• Update the Storage Manager Data Collector
• Update the Storage Manager Client
• Update the Storage Manager Server Agent
• Update the Storage Manager Virtual Appliance
Update the Storage Manager Data Collector
Follow these steps to update the Storage Manager Data Collector to a newer version.
Prerequisites
● The Storage Manager Data Collector that you are updating must be version 15.3.1 or later.
● The server that hosts the Data Collector must be running a 64-bit operating system. If the Data Collector is installed on a
32‐bit server, migrate to a 64-bit operating system.
● For each managed Storage Center, the Storage Center certificate must contain the host name or management IP address
used to add the Storage Center to Storage Manager.
Steps
1. Download the Storage Manager software.
2. Unzip the Storage Manager Data Collector Setup file.
3. Run the Storage Manager Data Collector Setup file to update the Data Collector.
Data Collector Manager opens , and the Data Collector service attempts to start.
NOTE:
Allow at least 60 minutes for the Data Collector service to start. If the service takes longer than 60 minutes,
contact technical support.
4. If you are using a remote Data Collector, repeat the previous steps on the server that hosts the remote Data Collector.
Update the Storage Manager Client
Follow these steps to update an existing installation of the Storage Manager Client to a newer version.
Steps
1. Use the Storage Manager Client to connect to the updated Data Collector.
The Storage Manager Client prompts you to download the Storage Manager Client installation file.
2. Click Yes.
3. Run the installer and follow the steps.
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30 Updating Storage Manager Software