User's Manual
Table Of Contents
- Contents
- About Your System
- Using the System Setup Program
- Installing System Components
- Recommended Tools
- Inside the System
- Opening and Closing the System
- Cooling Shroud
- System Battery
- Optical Drive
- Configuring the Boot Drive
- Hard Drives
- Installing a SAS Controller Card
- Fan Assembly
- Optional PCI Fan Assembly
- Power Supply
- Expansion Cards
- Riser Card
- System Memory
- Processor
- Control Panel Assembly (Service-Only Procedure)
- System Board (Service-Only Procedure)
- Troubleshooting Your System
- Safety First-For You and Your System
- Start-Up Routine
- Checking the Equipment
- Responding to a Systems Management Software Alert Message
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting the Power Supply
- Troubleshooting System Cooling Problems
- Troubleshooting System Memory
- Troubleshooting an Optical Drive
- Troubleshooting a Hard Drive
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessor
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Glossary
- Index

22 About Your System
Error: Remote
Access Controller
initialization
failure.
Faulty or improperly
installed RAC.
Ensure that the RAC is
properly installed. See
"Troubleshooting
Expansion Cards" on
page 113.
Error 8602:
Auxiliary device
failure. Verify
that mouse and
keyboard are
securely attached
to correct
connectors.
Loose or improperly
connected mouse or
keyboard cable; faulty
mouse or keyboard.
Replace the mouse. If the
problem persists, replace
the keyboard.
Gate A20 failure Faulty keyboard controller
(faulty system board).
See "Getting Help" on
page 127.
General failure The operating system is
unable to carry out the
command.
This message is usually
followed by specific
information. Take the
appropriate action to
resolve the problem.
Keyboard controller
failure
Faulty keyboard controller
(faulty system board).
See "Getting Help" on
page 127.
Keyboard data line
failure
Keyboard failure
Keyboard stuck key
failure
Loose or improperly
connected keyboard cable;
faulty keyboard; faulty
keyboard controller.
Ensure that the keyboard is
properly connected. If the
problem persists, replace
the keyboard. If the
problem persists, see
"Getting Help" on
page 127.
Keyboard fuse has
failed.
Keyboard fuse has failed. Replace the keyboard.
Faulty system board. If the problem persists, the
system board is faulty. See
"Getting Help" on
page 127.
Table 1-4. System Messages (continued)
Message Causes Corrective Actions
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