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A5_bk0.book Page 2 Wednesday, January 28, 2009 12:42 PM Notes NOTE: A NOTE indicates important information that helps you make better use of your computer. ____________________ Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
A5_bk0.book Page 3 Wednesday, January 28, 2009 12:42 PM Contents Starting DCP Connection Manager Device Status Screen . . . . . . . . . . . . . . . . Connection Status Screen Tray Icon . . . . . . . . . . . . 7 9 . . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . . . . . . 23 Location Profiles, Network Connections, and Network-Related Settings . . . . . . . . . . . Location Profiles . . . . . 24 . . . . . . . . . . . . . . . . . . 24 . . . . 25 . . . . . . . . . . . . .
A5_bk0.book Page 4 Wednesday, January 28, 2009 12:42 PM View Available Wireless Networks . Wi-Fi Security Overview . . . . . . . . . 57 . . . . . . . . . . . . . . . . 58 . . . . . . . . 59 . . . . . . . . . 59 . . . . . . . . . . . . . . . . . . . . . . . . 60 WEP - Open System Authentication WEP (Shared key) Authentication CKIP . WPA/WPA2 - Personal Authentication . 802.1X Authentication . . . . . . . 60 . . . . . . . . . . . . . . .
A5_bk0.book Page 5 Wednesday, January 28, 2009 12:42 PM Wi-Fi Catcher Network Locator Troubleshooting . . . . . . . . . . 92 . . . . . . . . . . . . . . . . . . . . . 95 . . . . . . . . . . . . . . . 96 . . . . . . . . . . . . . . . . . 102 . . . . . . . . . . . . . . . . . . . . 103 Diagnostics Overview Network Status Details Hardware Details Software Version Information . . . . . . . . . . . . . . 104 Wi-Fi Networks Site Survey . . . . . . . . . . . . . . .
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A5_bk0.book Page 7 Wednesday, January 28, 2009 12:42 PM The Dell™ ControlPoint (DCP) Connection Manager application enables you to easily set-up and automate your network connections and network-related settings (such as firewall, VPN, and printers) from a single application on your Dell laptop.
A5_bk0.book Page 8 Wednesday, January 28, 2009 12:42 PM 2 Click Open Dell ControlPoint. 3 Click Connection Manager. The Connection Manager Overview window appears (see Figure 1-1). To start DCP Connection Manager from Dell ControlPoint application: • From Windows, click Start→All Programs→Dell Control Point→Connection Manager. The Connection Manager Overview window appears.
A5_bk0.book Page 9 Wednesday, January 28, 2009 12:42 PM Figure 1-1. Connection Manager Overview Window Table 1-1. Icon Legend Icon Description Main DCP Connection Manager icon with no active network connections Ethernet or wired network connection is active Wireless network connection is active Device Status Screen The Device Status screen is the default home page that displays when you first start the DCP Connection Manager application.
A5_bk0.book Page 10 Wednesday, January 28, 2009 12:42 PM If an icon is not shown, then the Network Type is either not currently managed by the DCP Connection Manager or is not installed. Radio Controls In the Radio Controls section at the bottom of the screen, only installed technology radio types on your laptop that are managed by the DCP Connection Manager will have a check box. • Click the Airplane Mode check box to disable radios of all Network Types.
A5_bk0.book Page 11 Wednesday, January 28, 2009 12:42 PM Figure 1-2. Device Status Screen Connection Status Screen The Connection Status screen illustrates the connectivity details of your network connections. To access the Connection Status Screen from the DCP Connection Manager, click Connection Status. • The Connection drop-down menu lists installed and available network connections. • The Profile drop-down menu lists the network connections defined for the Connection selected.
A5_bk0.book Page 12 Wednesday, January 28, 2009 12:42 PM • Click View Network Status Details to see a lower level of detail for the network you selected. • Click SMS Text messaging. This link is active only when the Mobile Broadband connection technology is activated on your laptop by a mobile operator and managed by the DCP Connection Manager.
A5_bk0.book Page 13 Wednesday, January 28, 2009 12:42 PM Wi-Fi Connection Status Figure 1-3. Wi-Fi Connection Status Screen Table 1-2. Wi-Fi Connection Status Screen Legend Indicator Description 1 Network connection source and laptop name 1, 2, and 4 Wi-Fi network adapter detected 2 Status Message field; other status messages include: • Authenticating... • Connecting... • Connected • Disconnecting...
A5_bk0.book Page 14 Wednesday, January 28, 2009 12:42 PM Indicator Description Wi-Fi radio off Good Wi-Fi signal Weak Wi-Fi signal Wi-Fi connected to Internet Wi-Fi connected to domain Wi-Fi not connected to domain VPN tunnel established Mobile Broadband Connection Status Double-click on the mobile operator branded icon or generic mobile broadband icon to be redirected to the mobile operator or Dell website for more information about mobile broadband service.
A5_bk0.book Page 15 Wednesday, January 28, 2009 12:42 PM Figure 1-4. Mobile Broadband Connection Status Screen Table 1-3. Mobile Broadband Connection Status Screen Legend Indicator Description 1 Network connection source 1, 4, and 6 Mobile Broadband adapter connected 2 Local network IP Address 3 Signal strength 4 Connection status field; other status messages include: • Ready • Connecting... • Disconnecting...
A5_bk0.book Page 16 Wednesday, January 28, 2009 12:42 PM Indicator Description 5 Mobile Broadband air interface type. Other air interface types: • HSxPA • EVDO Rev A • UMTS • EVDO • GPRS 6 Mobile Operator branded symbol; may also be generic mobile operator symbol: 7 Mobile Operator name 9 Button indicating Connect/Disconnect, Unlock, or Activate 10 Mobile Broadband network adapter is in a dormant mode or idle.
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A5_bk0.book Page 18 Wednesday, January 28, 2009 12:42 PM Dial-Up Connection Status Figure 1-5. Dial-Up Connection Status Screen Table 1-4. Dial-Up Connection Status Screen Legend Indicator Description 1 Network connection source and laptop name 2 Status message field; other status messages include: • Ready • Dialing • Connecting... • Connected • Disconnecting...
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A5_bk0.book Page 20 Wednesday, January 28, 2009 12:42 PM Ethernet Connection Status Figure 1-6. Ethernet Connection Status Screen Table 1-5.
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A5_bk0.book Page 22 Wednesday, January 28, 2009 12:42 PM GPS Connection Status Figure 1-7. GPS Connection Status Screen Table 1-6. Ethernet Connection Status Screen Legend Indicator Description 1 Network connection source and laptop name 2 Dell laptop geographic location measured from satellite 3 GPS symbol 4 Status message field; other status messages include: • Acquiring...
A5_bk0.book Page 23 Wednesday, January 28, 2009 12:42 PM Tray Icon The Tray icon provides a menu of shortcuts to often used DCP Connection Manager tasks and information. 1 Right-click any of the DCP Connection Manager tray icons (see Table 1-1) to open the Tray Icon window. Figure 1-8.
A5_bk0.book Page 24 Wednesday, January 28, 2009 12:42 PM Location Profiles, Network Connections, and Network-Related Settings Location Profiles Location Profiles is a useful feature for automating your network connections and network-related settings when roaming between physical locations where your Dell laptop is frequently used. Common Location Profiles might include Work, Home, and Travel. For example, you may use your Dell notebook in multiple locations at work and use your laptop at home.
A5_bk0.book Page 25 Wednesday, January 28, 2009 12:42 PM • Ordering of Network Types and Network Connections associated with Location Profiles is set from the Network Associations screen of the Profile Wizard. • Ordering of Network Types and Network Connections not associated with Location Profiles is set from Profiles screen. Use the green up and down arrows to re-sequence Network Types and associated Network Connections.
A5_bk0.book Page 26 Wednesday, January 28, 2009 12:42 PM • Folder Sharing • Map Network Drive • Launch Applications • Security • GPS Settings • WPAN Settings Using Location Profiles and Network Connections 1 Open DCP Connection Manager→Profiles. The Profiles screen appears. Figure 1-9.
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A5_bk0.book Page 28 Wednesday, January 28, 2009 12:42 PM Figure 1-10. Connect to a Network from Profiles Screen Setting the Order of Preferred Network Types and Network Connections Set the order of preferred network types and associated network connections through the drop-down list to the right of each network type on the Profiles screen. Use the green up and down arrows to re-sequence Location Profiles, Network Types, and Network Connections.
A5_bk0.book Page 29 Wednesday, January 28, 2009 12:42 PM • Wi-Fi • Mobile Broadband • Ethernet • Dial Up • General - Location Profile icon change • Internet Browser • Launch Applications • Map Network Drive • Folder Sharing • Printers • Security • VPN • WPAN • GPS • Network Connections - Associate existing network connections with Location Profiles Adding a Location Profile 1 Click DCP Connection Manager→Profiles→Add.
A5_bk0.book Page 30 Wednesday, January 28, 2009 12:42 PM Figure 1-11. Profile Wizard Options Screen Add a Network Connection using the Profile Wizard 1 Click DCP Connection Manager→Profiles→Add. The Profile Wizard Options screen opens (see Figure 1-11). 2 Check the Choose the type of network connections you want to configure check box. 3 Check the network connections you want to configure from the list of Network Types available on the screen.
A5_bk0.book Page 31 Wednesday, January 28, 2009 12:42 PM Figure 1-12. Profile Wizard Settings Screen Profile Wizard Summary Screen The Profile Wizard Summary screen is reached by clicking the Finish button during a Profile Wizard routine, and summarizes the parameters you have set for the Location Profile, including network connection and network and userrelated Location Profile Settings. You can also review, edit, print or save the settings to a .txt file.
A5_bk0.book Page 32 Wednesday, January 28, 2009 12:42 PM Figure 1-13. Profile Wizard Summary Screen Remove or Edit a Location Profile or Network Connection You can remove or edit a Location Profile or Network Connection you have defined. NOTE: When removing a Location Profile, any associated network connections are not removed. 1 Open DCP Connection Manager→Profiles. The Profiles screen appears.
A5_bk0.book Page 33 Wednesday, January 28, 2009 12:42 PM NOTE: The Lock function is available to users with Windows Local Administrator user privileges or better and prevents local users from removing or editing Location Profiles and Network Connections. 1 Open DCP Connection Manager→Profiles. The Profiles screen appears (see Figure 1-14). 2 Right-click a Location Profile or Network Connection name and select Lock from the drop-down list box. Figure 1-14.
A5_bk0.book Page 34 Wednesday, January 28, 2009 12:42 PM 1 Open DCP Connection Manager→Profiles→Export Profiles and Settings. The Export Profiles screen displays (see Figure 1-15). 2 Choose the Profile Type to export from the drop-down list box. 3 Select and move Location Profiles or Network Connections for export from the list box on the left and move to the right list box. 4 Select import/export settings: • The Include adapter settings check box supports only Wi-Fi adapter settings today.
A5_bk0.book Page 35 Wednesday, January 28, 2009 12:42 PM Figure 1-15. Export Profiles Screen Import Location Profiles, Network Connections, and Global Settings There are two methods for importing Location Profiles, Network Connections and Global Settings: the DCP Connection Manager Import utility or manual/automated distribution of the profile file to System32 folder in Windows. DCP Connection Manager Import Utility 1 Open DCP Connection Manager→Profiles→Import Profiles and Settings.
A5_bk0.book Page 36 Wednesday, January 28, 2009 12:42 PM Figure 1-16. Rename the Exported Profile File Add a Location Profile Icon From the General screen, you can add a distinctive icon that represents the Location Profile being created and edit a Location Profile name. 1 Open DCP Connection Manager→Profiles→Add→Next→General. 2 Edit a Location Profile Name. 3 Click Change Icon to optionally select another icon for this profile.
A5_bk0.book Page 37 Wednesday, January 28, 2009 12:42 PM Figure 1-17. Profile Wizard General Screen Wi-Fi Connections Wi-Fi or WLAN (wireless local area network) is a commonly used wireless network in laptop systems that enables a connection to the Internet or other portable systems that have Wi-Fi functionality. Wi-Fi networks broadcast radio waves that can be picked up by Wi-Fi receivers that are attached to different portable systems. Wi-Fi is also the brand name for WLAN technologies and devices.
A5_bk0.book Page 38 Wednesday, January 28, 2009 12:42 PM a Click the View button to scan from a list of broadcasting networks for a Wi-Fi network to add. b Click on a Wi-Fi network, and then click OK to return to the previous screen. DCP Connection Manager will automatically populate the required fields, except the Key field which requires manual entry.
A5_bk0.book Page 39 Wednesday, January 28, 2009 12:42 PM Figure 1-18. Profile Wizard Wi-Fi Screen Creating an Advanced Wi-Fi Connection Advanced Wi-Fi connectivity is designed for enterprise organizations seeking the highest levels of wireless network security. Additional network infrastructure such as AAA or RADIUS servers are required. NOTE: Contact your organization's system administrator for details on configuring an advanced Wi-Fi connection.
A5_bk0.book Page 40 Wednesday, January 28, 2009 12:42 PM • 802.1x, WPA-Enterprise, WPA2-Enterprise, or CCKM Client with EAPFAST EAP and no Inner EAP Authentication (CCX v3 mode) • 802.1x, WPA-Enterprise, WPA2-Enterprise, or CCKM Client with TTLS EAP and PAP, CHAP, MS-CHAP, or MS-CHAPv2 Inner EAP Authentication • 802.1x, WPA-Enterprise, WPA2-Enterprise, or CCKM Client with TTLS EAP and TLS Inner EAP Authentication • 802.
A5_bk0.book Page 41 Wednesday, January 28, 2009 12:42 PM NOTE: The Connect Prior to Logon feature is available in this software release only on the Windows XP operating system. If you are running DCP Connection Manager on the Windows Vista® operating system, this setting will be disabled (grayed-out). – Exclude from VPN enforcement switches the Enforce VPN function off for this Location Profile. The Enforce VPN setting is located on the Program Settings screen.
A5_bk0.book Page 42 Wednesday, January 28, 2009 12:42 PM Figure 1-19. Profile Wizard Settings for Wi-Fi Screen Figure 1-20.
A5_bk0.book Page 43 Wednesday, January 28, 2009 12:42 PM Figure 1-21. Advanced Connection Window Figure 1-22. Advanced User Credentials Window Configure 802.1x, WPA-Enterprise, WPA2-Enterprise, or CCKM Client with TTLS EAP and TLS Inner EAP Authentication 1 Click DCP Connection Manager→Connections→Profiles→Add→WiFi. The Profile Wizard Settings screen for Wi-Fi appears (see Figure 1-19). 2 In the Connection Name field, type a name to associate with this network connection.
A5_bk0.book Page 44 Wednesday, January 28, 2009 12:42 PM 3 Click the View button to scan from a list of broadcasting networks for a WiFi network to add. Click on a Wi-Fi network and then click OK to return to the previous screen. DCP Connection Manager automatically populates the required fields.
A5_bk0.book Page 45 Wednesday, January 28, 2009 12:42 PM 8 Check the Validate server certificate box. Select the certificate authority associated with the security certificate installed on the Dell laptop or the SmartCard you will be using. 9 Click the User Credentials tab to continue (see Figure 1-22). 10 If using a certificate, click the Use the following Certificate radio button and select the certificate installed on your laptop from this list. 11 Click OK to return to the Advanced Wi-Fi screen.
A5_bk0.book Page 46 Wednesday, January 28, 2009 12:42 PM 4 If the Advanced Wi-Fi screen does not open automatically (see Figure 1-20), click Advanced to continue configuring an advanced Wi-Fi network connection and set additional Wi-Fi options. – Enable the Connect Prior to Logon option if you choose to establish a wireless network connection prior to user logon to Windows. NOTE: The Connect Prior to Logon feature is available in this software release only on the Windows XP operating system.
A5_bk0.book Page 47 Wednesday, January 28, 2009 12:42 PM Configure 802.1x, WPA-Enterprise, WPA2-Enterprise, or CCKM Client with PEAP EAP and TLS EAP Inner Authentication 1 Open DCP Connection Manager→Profiles→Add. Select the Wi-Fi check box, and then click Next. The Profile Wizard Settings screen for Wi-Fi appears (see Figure 1-19). 2 In the Connection Name field, type a name to associate with this network connection.
A5_bk0.book Page 48 Wednesday, January 28, 2009 12:42 PM – Select Specify Mandatory AP to enforce Wi-Fi network access to a specific AP. Enter a date after which the mandatory AP expires. 5 Select PEAP-TLS from the Authentication drop-down list. 6 Click Settings to continue to the next screen (see Figure 1-21). 7 From the Connection tab, do the following: a Check the Validate server certificate box.
A5_bk0.book Page 49 Wednesday, January 28, 2009 12:42 PM – Security Type: Press the drop-down arrow to select one of the following Security Types from the list: 802.1x, WPA-Enterprise, WPA2Enterprise, or CCKM. – Encryption Type: Press the drop-down arrow to select one of the following Encryption Types from the list: TKIP, AES, or CKIP. 4.
A5_bk0.book Page 50 Wednesday, January 28, 2009 12:42 PM 13 Click Next to continue the Profile Wizard, or click Finish to reach the Profile Wizard Summary page. Figure 1-23. Advanced User Credentials Window Figure 1-24. Advanced Connection Window Configure 802.1x, WPA-Enterprise, WPA2-Enterprise, or CCKM Client with EAPFAST EAP and GTC or MS-CHAPv2 Inner EAP Authentication 1 Open DCP Connection Manager→Profiles→Add. Check the Wi-Fi check box, and then click Next.
A5_bk0.book Page 51 Wednesday, January 28, 2009 12:42 PM 2 In the Connection Name field, type a name to associate with this network connection. 3 Click the View button to scan a list of broadcasting networks for a Wi-Fi network to add. Click on a Wi-Fi network and then click OK to return to the previous screen. DCP Connection Manager automatically populates the required fields.
A5_bk0.book Page 52 Wednesday, January 28, 2009 12:42 PM 7 From the Connection tab, check the Use anonymous outer identity box to prevent clear text transmission of username and password information. 8 If using Automatic PAC Provisioning, check the Validate server certificate box. Then, select the certificate authority associated with the security certificate installed on your laptop. Alternatively, you can check the Available Manual PAC radio button and click the Add button to manually install a PAC file.
A5_bk0.book Page 53 Wednesday, January 28, 2009 12:42 PM – Security Type: Press the drop-down arrow to select one of the following Security Types from the list: 802.1x, WPA-Enterprise, WPA2Enterprise, or CCKM. – Encryption Type: Press the drop-down arrow to select one of the following Encryption Types from the list: TKIP, AES, or CKIP.
A5_bk0.book Page 54 Wednesday, January 28, 2009 12:42 PM 8 Click the User Credentials tab to continue (see Figure 1-23). 9 Select one of the available User Credential options. 10 Click OK to return to the advanced Wi-Fi screen. 11 Click OK to finish configuring advanced Wi-Fi settings and return to the Profile Wizard Settings screen. 12 Click Next to continue the Profile Wizard, or click Finish to reach the Profile Wizard Summary page. Configure 802.
A5_bk0.book Page 55 Wednesday, January 28, 2009 12:42 PM NOTE: The Connect Prior to Logon feature is available in this software release only on the Windows XP operating system. If you are running DCP Connection Manager on the Windows Vista operating system, this setting will be disabled (grayed-out). – Select Use VPN Connection to automatically start the VPN configured with this network connection. – Exclude from VPN enforcement switches the Enforce VPN function off for this Location Profile.
A5_bk0.book Page 56 Wednesday, January 28, 2009 12:42 PM Configure 802.1x, WPA-Enterprise, WPA2-Enterprise, or CCKM Client With EAP LEAP and No Inner Authentication 1 Open DCP Connection Manager→ Connections→Profiles→Add→Wi-Fi. The Profile Wizard Settings screen for Wi-Fi appears (see Figure 1-19). 2 In the Connection Name field, type a name to associate with this network connection. 3 Click the View button to scan a list of broadcasting networks for a Wi-Fi network to add.
A5_bk0.book Page 57 Wednesday, January 28, 2009 12:42 PM – Select Specify Mandatory AP to enforce Wi-Fi network access to a specific AP. Enter a date after which the mandatory AP expires. 5 Select EAP-LEAP from the Authentication drop-down list. 6 Click Settings to continue to the User Credentials tab (see Figure 1-23). 7 Select one of the available User Credential options.
A5_bk0.book Page 58 Wednesday, January 28, 2009 12:42 PM Figure 1-25. Available Wireless Networks Screen Wi-Fi Security Overview The following security types—including authentication methods and encryption methods—are available: Basic 58 • Open—No security • WEP (Open System Authentication)—WEP Open System Authentication does not have an authentication function. It only identifies a wireless node using its wireless adapter hardware address.
A5_bk0.book Page 59 Wednesday, January 28, 2009 12:42 PM • CKIP—Cisco CKIP Open System Authentication does not have an authentication function. It only identifies a wireless node using its wireless adapter hardware address. Advanced • 802.1X—802.1X security enforces authentication of a network node before it can begin to exchange data with the network. This mode is for environments with a Remote Access Dial-In User Service (RADIUS) infrastructure.
A5_bk0.book Page 60 Wednesday, January 28, 2009 12:42 PM • The Authentication Method is WEP. • WEP Shared Key Authentication requires a network key for authentication. CKIP CKIP - Open System Authentication does not have an authentication function. It only identifies a wireless node using its wireless adapter hardware address. • The Data Encryption Method is CKIP. • The Authentication Method is CKIP. • A network key for authentication is required.
A5_bk0.book Page 61 Wednesday, January 28, 2009 12:42 PM – TTLS/PAP—TTLS EAP authentication with PAP inner authentication. Requires a username and password. – TTLS/CHAP—TTLS EAP authentication with CHAP inner authentication. Requires a username and password. – TTLS/MSCHAP—TTLS EAP authentication with MS-CHAP inner authentication. Requires a username and password. – TTLS/MSCHAPv2—TTLS EAP authentication with MS-CHAPv2 inner authentication. Requires a username and password.
A5_bk0.book Page 62 Wednesday, January 28, 2009 12:42 PM NOTE: Use to connect to a Cisco Compatible Extensions v4 network. If you are connecting to a Cisco Compatible Extensions v3 network, you must use the EAP-FAST/NONE method. – EAP-FAST/GTC—EAP-FAST EAP authentication with GTC inner authentication; requires a user name and password or token. Cisco Compatible Extensions v4 authenticated provisioning is used. NOTE: Use EAP-FAST/GTC to connect to a Cisco Compatible Extensions v4 network.
A5_bk0.book Page 63 Wednesday, January 28, 2009 12:42 PM – PEAP/TLS—PEAP EAP authentication with TLS inner authentication. Requires a client certificate. – PEAP/GTC—PEAP EAP authentication with GTC inner authentication. Requires username and password or token to log on. – EAP-FAST/NONE—EAP-FAST EAP authentication with no inner authentication. Requires a username and password to log on. NOTE: Use this method to connect to a Cisco Compatible Extensions v3 network.
A5_bk0.book Page 64 Wednesday, January 28, 2009 12:42 PM CCKM Authentication An authentication method in which a Cisco-branded access point is configured to provide Wireless Domain Services (WDS) to take the place of the RADIUS server and to authenticate the client very quickly so that there is no perceptible delay in voice or other time-sensitive applications. • The encryption method may be WEP, CKIP, TKIP or AES.
A5_bk0.book Page 65 Wednesday, January 28, 2009 12:42 PM NOTE: Use this method to connect to a Cisco Compatible Extensions v4 network. If you are connecting to a Cisco Compatible Extensions v3 network, you must use the EAP-FAST/NONE method. – PEAP/MSCHAPv2—PEAP EAP authentication with MS-CHAPv2 inner authentication. Requires username and password. – PEAP/GTC—PEAP EAP authentication with GTC inner authentication. Requires username and password or token to log on.
A5_bk0.book Page 66 Wednesday, January 28, 2009 12:42 PM Setting up mobile broadband access requires an activated account with a mobile operator. By default, DCP Connection Manager configures your mobile broadband settings with the default settings on your Dell laptop. From DCP Connection Manager, mobile broadband settings can be added, removed, or edited.
A5_bk0.book Page 67 Wednesday, January 28, 2009 12:42 PM Figure 1-26. Mobile Broadband Screen Advanced Mobile Broadband Settings 1 From the Profile Wizard - Mobile Broadband Settings screen, click Advanced, and select one of the following advanced mobile broadband options: – Select Enable Connect Prior to Logon if you want to establish a mobile broadband connection prior to user logon to Windows.
A5_bk0.book Page 68 Wednesday, January 28, 2009 12:42 PM Figure 1-27. Advanced Mobile Broadband Window Activating Your Mobile Broadband Service 1 Open DCP Connection Manager→Connection Status→Mobile Broadband→Activate. A mobile-operator-branded or Dell-branded broadband activation screen associated with the mobile broadband device installed on your Dell laptop is launched. 2 Click Continue to begin the activation process. The activation process differs depending on your mobile operator.
A5_bk0.book Page 69 Wednesday, January 28, 2009 12:42 PM Figure 1-28. Mobile Broadband Activation Screen SMS Text Messaging The SMS Text Messaging screen allows you to create and send new messages, view received messages, and store contact information. NOTE: An active mobile broadband network connection is required for SMS text messaging to work. 1 Open DCP Connection Manager→Connection Status→SMS Text Messaging. The SMS Text Messaging screen displays.
A5_bk0.book Page 70 Wednesday, January 28, 2009 12:42 PM • Select a message and click Delete to delete the message. • Click Delete All to delete all messages in your Inbox. • Add and delete contacts by clicking on the Address Book link, which opens the default contacts directory on your Dell laptop.
A5_bk0.book Page 71 Wednesday, January 28, 2009 12:42 PM 1 From the Profile Wizard Settings screen, select Ethernet. DCP Connection Manager automatically populates the Ethernet settings according to current settings on your Dell laptop. 2 To change the Ethernet settings for this Location Profile, select the Static address radio button and enter the required IP and DNS information. NOTE: Enable 802.1x credentials starts the Windows Zero Configuration (WZC) service in Windows XP.
A5_bk0.book Page 72 Wednesday, January 28, 2009 12:42 PM 3 Enter a dial-up phone number associated with this account. 4 Enter a username and password for this account. 5 Click Next to continue the Profile Wizard Settings process, or click Finish to reach the Profile Wizard Summary page. Alternatively, you can click Advanced to continue configuring an advanced dial-up network connection and set additional dial-up options. Figure 1-31.
A5_bk0.book Page 73 Wednesday, January 28, 2009 12:42 PM • Enable Call Waiting Support. By default, call waiting is disabled when a dial-up network connection is made. Figure 1-32. Advanced Dial-Up Settings Screen Folder Sharing Settings You can associate shared folders with a Location Profile. By default, the Location Profile Wizard configures your Shared Folder settings with the default settings on your Dell laptop. From this screen, shared folder settings can be added, removed, or edited.
A5_bk0.book Page 74 Wednesday, January 28, 2009 12:42 PM Figure 1-33. Profile Wizard Folder Sharing Screen Mapping Network Drive Settings You can associate a Network Drive and its network folders with defined Location Profiles to be accessible in Windows Explorer when a Location Profile is started. By default, the Location Profile Wizard configures your mapped network drive settings with the default settings on your Dell laptop.
A5_bk0.book Page 75 Wednesday, January 28, 2009 12:42 PM 2 Click Next to continue the Profile Wizard Settings process, or click the Finish button to reach the Profile Wizard Summary page. Figure 1-34. Profile Wizard Map Network Drive Screen Internet Browser Settings Internet browser settings may be specified for a Location Profile. By default, the Location Profile Wizard configures your Internet Browser with the default settings on your Dell laptop. From this screen, default settings can be edited.
A5_bk0.book Page 76 Wednesday, January 28, 2009 12:42 PM Alternatively, you can select Bypass proxy for local addresses if you do not want to use a proxy server for specific addresses on your corporate LAN. NOTE: A proxy server acts as a security barrier between your internal network and the Internet, keeping others on the Internet from being able to obtain access to information that is located on your internal network.
A5_bk0.book Page 77 Wednesday, January 28, 2009 12:42 PM Figure 1-35. Profile Wizard Launch Applications Screen Printer Settings You can associate a printer with a defined Location Profile to be the default printer when a specific Location Profile is started. The Location Profile Wizard configures the default printer settings on your Dell laptop. From this screen, default printer settings can be added, removed, or edited.
A5_bk0.book Page 78 Wednesday, January 28, 2009 12:42 PM Figure 1-36. Profile Wizard Printers Screen WPAN Settings You may enable or disable Bluetooth and UWB (Ultra Wide Band) radios according to a Location Profile. By default, the Location Profile Wizard configures your WPAN (Wireless Personal Area Network) settings with the default settings on your Dell laptop. NOTE: WPAN set-up option is available only when associated with a Location Profile (not Network Connections).
A5_bk0.book Page 79 Wednesday, January 28, 2009 12:42 PM Figure 1-37. Profile Wizard WPAN Settings Screen GPS Settings You may enable or disable GPS according to a Location Profile. By default, the Location Profile Wizard configures your GPS setting with the default setting on your Dell laptop. The GPS option is available only when associated with a Location Profile (not Network Connections). NOTE: GPS is dependent on service availability from your mobile operator.
A5_bk0.book Page 80 Wednesday, January 28, 2009 12:42 PM Figure 1-38. Profile Wizard GPS Settings Screen VPN Settings You can associate VPN connections with specific Location Profiles that can be manually or automatically started when you connect to a defined network connection within a Location Profile. The Profile Wizard automatically discovers popular VPN clients if they are installed on your Dell laptop. From this screen, VPN clients and VPN profiles can be added or edited.
A5_bk0.book Page 81 Wednesday, January 28, 2009 12:42 PM NOTE: If your VPN client is not listed, you can map to a VPN client application (.exe) installed on your Dell laptop by selecting Extended from the VPN Client drop-down list. 3 Click the Profile drop-down list box to select the appropriate VPN Profile. Alternatively, you can click the Add button to create a new VPN Profile. Complete the required fields, and click OK to return to the Profile Wizard Settings screen.
A5_bk0.book Page 82 Wednesday, January 28, 2009 12:42 PM Figure 1-39. Profile Wizard VPN Screen Figure 1-40. Create VPN Profile Screen 4 Click Next to continue the Profile Wizard Settings process, or click Finish to reach the Profile Wizard Summary page. To automatically start this VPN profile for any of the network connections associated with a Location Profile, go to the respective Wi-Fi, Mobile Broadband, or Dial-up Advanced Network screens and check the Use VPN Option check boxes.
A5_bk0.book Page 83 Wednesday, January 28, 2009 12:42 PM 2 Click Browse to open Windows Explorer and map to the VPN client .exe file. 3 Click OK to return to the VPN Settings screen. 4 Enter any instructions provided by the VPN client provider to enable automatic launch of the VPN client in the Arguments text box. NOTE: Consult your VPN client software documentation for details. 5 Click Next to continue the Profile Wizard Settings process, or click Finish to reach the Profile Wizard Summary page.
A5_bk0.book Page 84 Wednesday, January 28, 2009 12:42 PM 1 From the Profile Wizard Settings screen, select Network Connections. 2 From the Show drop-down list, select the Network Connection Types you want to see in the list boxes. 3 From the list of available Network Connections in the Configured Networks box, select the appropriate network connections to associate with the Location Profile by highlighting the Network Connection name(s) and moving them to the Networks to Search box.
A5_bk0.book Page 85 Wednesday, January 28, 2009 12:42 PM Figure 1-42. Profile Wizard Network Connections Screen Global Program and Network Settings This screen is an interface to a superset of Network Connection and DCP Connection Manager application settings, which are superseded only by Location Profile settings. 1 Open DCP Connection Manager→Profiles→Change Settings. The Network Settings screen appears.
A5_bk0.book Page 86 Wednesday, January 28, 2009 12:42 PM To access Program Settings, open DCP Connection Manager→Profiles→Change Settings→Program Settings. The Program Settings screen appears. The check boxes and fields on this screen allow you to: • Set System Tray options • From Available technologies, select the network connection types to be recognized and managed by the DCP Connection Manager.
A5_bk0.book Page 87 Wednesday, January 28, 2009 12:42 PM NOTE: The setting for excluding VPN enforcement for a specific Network Connection is available for Wi-Fi, mobile broadband, and dial-up network connections on each of the respective Advanced Network screens. 5 Click OK to return to the Global Program and Network Settings screen. Figure 1-43. Profile Settings Screen Extended VPN Support: 1 Select Extended from the VPN Client drop-down list box.
A5_bk0.book Page 88 Wednesday, January 28, 2009 12:42 PM NOTE: The setting for excluding VPN enforcement for a specific Network Connection is available for Wi-Fi, mobile broadband, and dial-up network connections on each of the respective Advanced Network screens. 7 Click OK to return to the Global Program and Network Settings screen. Mobile Broadband The Mobile Broadband screen provides a superset of parameters used to refine connection, security, and other mobile broadband-related rules.
A5_bk0.book Page 89 Wednesday, January 28, 2009 12:42 PM NOTE: Consult your mobile broadband service agreement for roaming service availability and applicable charges. – Data Network allows you to set network service selection rules. See Table 1-7 for a list of options based upon the network type (GSM or CDMA) of your mobile operator. – Network Selection allows you to control the selection behavior (Automatic or Manual) when multiple mobile broadband accounts are configured on your Dell laptop.
A5_bk0.book Page 90 Wednesday, January 28, 2009 12:42 PM Table 1-7. GSM Network Service Selection Rules Average Speed CDMA Average Speed Auto GPRS & 3G Auto 1x RTT & EVDO GPRS Only 30 – 90 Kbps 1xRTT Only 60 – 80 Kbps 3G Only 300 Kbps – 1 Mbps EVDO Only 300 – 800 Kbps Figure 1-44. Mobile Broadband Settings Screen Location Settings This screen allows you to set Location Profile switching rules when at least one Location Profile is configured on your Dell laptop.
A5_bk0.book Page 91 Wednesday, January 28, 2009 12:42 PM • Check Auto Promote if you choose to enable DCP Connection Manager to automatically connect to the next available Location Profile if the current network connection is lost. 2 Click OK to return to the Global Program and Network Settings screen. Figure 1-45. Location Settings Screen Radio Hardware Switch Settings The Radio Hardware Switch is located on the side or front of your laptop.
A5_bk0.book Page 92 Wednesday, January 28, 2009 12:42 PM Figure 1-46. Hardware Information Screen Wi-Fi Catcher Network Locator NOTE: The Radio Hardware Switch feature may not be available on certain Dell portable systems. If your Dell laptop has a Radio Hardware Switch, you can use its Dell Wi-Fi Catcher™ Network Locator feature to scan for specific Wi-Fi networks in your vicinity.
A5_bk0.book Page 93 Wednesday, January 28, 2009 12:42 PM Table 1-8.
A5_bk0.book Page 94 Wednesday, January 28, 2009 12:42 PM 3 Click OK to return to the Wi-Fi Catcher screen. Figure 1-47. Wi-Fi Catcher Preferred Network Screen Advanced Wi-Fi Catcher Settings 1 Open DCP Connection Manager→Profiles→Change Settings→Wi-Fi Catcher. Then, click Advanced Settings. The Advanced Configuration screen displays. 2 Select your preferred Wi-Fi network strength search criteria. 3 Select Wi-Fi bands to scan. A - B - G - N bands are supported.
A5_bk0.book Page 95 Wednesday, January 28, 2009 12:42 PM Figure 1-48. Wi-Fi Catcher Advanced Configuration Screen Troubleshooting The Troubleshooting screen presents resources for diagnosing and correcting network connectivity problems. To access the Troubleshooting screen, open DCP Connection Manager→Troubleshooting. You can perform the following actions: • Click a link to one of the User Manual FAQs. • Click a link to one of the Useful Web Links. • Click Run Diagnostics.
A5_bk0.book Page 96 Wednesday, January 28, 2009 12:42 PM Figure 1-49. Troubleshooting Screen Diagnostics Overview Diagnostics performs a sequence of tests for each network connection type installed and managed by DCP Connection Manager, and provides pass/fail indicators regarding software, hardware, and network connections: • Software tests verify that your drivers are installed correctly. • Hardware tests verify the full functionality of the network adapters for each of the network connection types.
A5_bk0.book Page 97 Wednesday, January 28, 2009 12:42 PM Table 1-9. Diagnostic Tests and Descriptions Diagnostic Diagnostic Tests Diagnostic Test Descriptions Categories Connection Diagnostics LAN Diagnostics Associations Association is the establishment and maintenance of a link between network adapters. When security is enabled, the network adapters exchange only security credentials. This test checks for connectivity, and passes if the client is associated successfully.
A5_bk0.book Page 98 Wednesday, January 28, 2009 12:42 PM Diagnostic Categories Wi-Fi Diagnostics Mobile Broadband Diagnostics 98 Diagnostic Tests Diagnostic Test Descriptions Link & Duplex Test Verifies duplex capabilities of the LAN adapter. Adapter Test The test passes if the Wi-Fi adapter is present and accessible. The test fails if the Wi-Fi adapter is not present or present but disabled.
A5_bk0.book Page 99 Wednesday, January 28, 2009 12:42 PM Diagnostic Categories Dial-up Diagnostics Diagnostic Tests Diagnostic Test Descriptions Temperature Verifies that the temperature of the Mobile Broadband adapter is in admissible range. Adapter Test The test passes if the dial-up adapter is present and accessible. The test fails if the adapter is not present or present but disabled. Manufacturer Verifies device manufacturer. Version Verifies driver version.
A5_bk0.book Page 100 Wednesday, January 28, 2009 12:42 PM Figure 1-50. Run Diagnostics Screen Figure 1-51. Run Diagnostics Results Screen Connection Log The Connection Log screen provides real-time data of your network connections activity. From the Connection Log screen, you can filter data in the log, export the log to a file using the current filter, or you can clear the log.
A5_bk0.book Page 101 Wednesday, January 28, 2009 12:42 PM 1 Open DCP Connection Manager→Troubleshooting→Diagnostics→View Connection Log. From the Connection Log screen, you can do the following: • To view a specific Network Connection, select the Connection Type check box and select a Network Connection Type from the drop-down list. • To filter a date range, check the Date Range check box and select a date range. • Click Export to save the log in an exportable file format.
A5_bk0.book Page 102 Wednesday, January 28, 2009 12:42 PM • To filter a date range, select the Date Range check box and choose a date range. • Click Export to save the log in an exportable file format. • Click Save to keep a record of the log file. • Click Clear to clear the log. 2 Click OK to return to the Run Diagnostics screen. Figure 1-53. Status Log Screen Network Status Details The Network Status Details screen provides lower-level details of the Network Connection selected.
A5_bk0.book Page 103 Wednesday, January 28, 2009 12:42 PM Figure 1-54. Network Status Details Screen Hardware Details The Hardware Details screen displays hardware details for each of the network connection types installed on your Dell laptop and being managed by the DCP Connection Manager. NOTE: If a Network Connection Type is not recognized by Windows device manager, then the network connection technology will not be listed in the dropdown list.
A5_bk0.book Page 104 Wednesday, January 28, 2009 12:42 PM Figure 1-55. Hardware Details Screen Software Version Information 1 Click the question mark in the upper right corner of the DCP Connection Manager screen. 2 Select About. The Software Information screen appears. 3 Click OK to return to the Troubleshooting screen.
A5_bk0.book Page 105 Wednesday, January 28, 2009 12:42 PM Figure 1-56. About DCP Connection Manager Screen Wi-Fi Networks Site Survey The Available Wi-Fi Networks screen monitors and displays detailed information on detected Wi-Fi access points. Data is updated continuously until you click one of the Wi-Fi network connections displayed. 1 Open DCP Connection Manager→Troubleshooting→View Site Survey. The Available Wi-Fi Networks screen displays.
A5_bk0.book Page 106 Wednesday, January 28, 2009 12:42 PM Figure 1-57. Available Wi-Fi Networks Screen Frequently Asked Questions Why can't I find any wireless networks? • Verify that the Wi-Fi radio is enabled and that the Radio Hardware Switch, located on the Dell laptop, is in the ON (middle setting) position. To enable the Wi-Fi radio, open DCP Connection Manager and check the Wi-Fi check box in the Radio Controls section of the Device Status screen.
A5_bk0.book Page 107 Wednesday, January 28, 2009 12:42 PM Switch by sliding the switch to the far right toward the antenna icon and holding the switch in this position for a few seconds, then letting go of the switch. • The Disable on Ethernet Detect function may be turned on. – Open DCP Connection Manager→Profiles→Change Settings→Program Settings. – Verify that the Disable Wi-Fi check box is unchecked.
A5_bk0.book Page 108 Wednesday, January 28, 2009 12:42 PM • Verify from the Connection Status screen that you have an already configured Wi-Fi network connection. Why is my Internet connection so slow? • You may be using a dial-up network connection to access the Internet. Try switching to a faster network connection type such as Broadband Cable, DSL, Ethernet, Wi-Fi or Mobile Broadband.
A5_bk0.book Page 109 Wednesday, January 28, 2009 12:42 PM • Profile Security • Connect to a Network Prior to Windows Logon • Third-Party GINA Support for Windows XP • Troubleshooting Administrator-Only Functions Administrator-only functions are available only to users with Windows Local Administrator account privileges or better. These functions are not available to users with Windows Local User account privileges.
A5_bk0.book Page 110 Wednesday, January 28, 2009 12:42 PM Figure 1-58. Profile Wizard Admin Screen Profile Distribution Options Administrators can create Location Profiles and export and save them as a separate .xml file for distribution as part of a hard disk image or installation after client systems have been deployed. The following two methods are available for distributing saved profiles to other Dell portable systems: • Import .
A5_bk0.book Page 111 Wednesday, January 28, 2009 12:42 PM 3 To export and save a profile, open DCP Connection Manager→Profiles→Export Profiles and Settings.
A5_bk0.book Page 112 Wednesday, January 28, 2009 12:42 PM b Locate the saved .xml profile file for import and rename the file "NetworkUCM.xml" if the file is named differently. c Click Open to run the Import routine of the NetworkUCM.xml file into the System32 folder of Windows: C:\\Windows\System32\NetworkUCM.xml. The Windows Explorer screen closes. NOTE: You can distribute the .
A5_bk0.book Page 113 Wednesday, January 28, 2009 12:42 PM domain1 domain1.png domain2 domain2.png PAGE 114A5_bk0.book Page 114 Wednesday, January 28, 2009 12:42 PM Table 1-10. Supported ISO Standard Language Codes Language Language Sub Tag Chinese (Simplified) zh-CHS Chinese (Traditional) zh-CHT Danish da Dutch nl English en French fr German de Italian it Japanese ja Korean ko Norwegian no Polish pl Portuguese pt Russian ru Spanish es Swedish sv Command-Line Switches Command-line switches are used to modify a command-line instruction away from default behavior.
A5_bk0.book Page 115 Wednesday, January 28, 2009 12:42 PM Table 1-11.
A5_bk0.book Page 116 Wednesday, January 28, 2009 12:42 PM Function Switch Disable corresponding network adapters • /disable_broadband • /disable_dialup • /disable_ethernet • /disable_gps • /disable_wifi Example: setup.exe /disable_broadband /disable_dialup • Run Time Command-Line Switches—Run time switches can be used after the DCP Connection Manager application has been installed. For example: Dell.UCM.Console.exe /export See Table 1-12 for a list of currently supported run-time switches.
A5_bk0.book Page 117 Wednesday, January 28, 2009 12:42 PM Table 1-12. Supported Run-Time Switches Function Switch Export profiles via command-line versus using the Export Settings screen in DCP Connection Manager user interface. /export [profile1, profile2, ...] [/a] [/p] [/f]{output filename} where /a = export adapter settings /p = export program settings /f = specify output file path Example: /export profile1, profile2 /p /f C:\output.xml NOTE: The profile .xml file must be renamed "networkucm.
A5_bk0.book Page 118 Wednesday, January 28, 2009 12:42 PM Open DCP Connection Manager→Profiles, then select the Wi-Fi checkbox and click Next. The Profile Wizard Settings screen for Wi-Fi appears. • For an existing connection: Open DCP Connection Manager→Profiles. Right-click the network connection name and select Properties from the drop-down box to open the associated Profile Wizard Settings screen. 2 Click Advanced to open the Advanced Wi-Fi Network Connection screen.
A5_bk0.book Page 119 Wednesday, January 28, 2009 12:42 PM • For an existing connection: Open DCP Connection Manager→Profiles, then right-click the network connection name and select Properties from the drop-down menu to open the associated Profile Wizard Settings screen. 2 Click Advanced to open the Advanced Dial-up Network Connection screen. 3 Select the Enable Connect Prior to Logon check box. 4 Click OK to return to the Profile Wizard Settings screen for Dial-up.
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