Warranty

purchased from third-party retailers or resellers, the limited hardware warranty begins on the date
of your original sales receipt. The warranty period is not extended if we repair or replace a
warranted product or any parts. Dell may change the availability of limited hardware warranties,
at its discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please contact us or our authorized representatives according to the
following table. Long distance telephone carrier charges may apply. Please also have your Dell
Service Tag or order number available.
If you purchased through a retailer (not directly from Dell), you may be required to provide Dell
with your original sales receipt from your purchase to receive any warranty service from Dell.
If you purchased through Best Buy, you must have all original sales receipts from your purchase
to receive any warranty service at a Best Buy store. For Canada, if you purchased through Future
Shop, you must have all original sales receipts from your purchase to receive any warranty
service at a Future Shop store.
Contact
Web
Web Support
Contact
Phone (U.S. Only)
Service
Desk (U.S.
Only)
Individual Home
Consumers:
U.S. Only
Hardware Warranty
Support
1-800-624-9896
Customer Service
1-800-624-9897
Best Buy Customers
Carry your Dell notebook, Dell desktop or Dell monitor
purchased with a Dell desktop into any Best Buy store.
Visit www.bestbuy.com to locate the nearest Best Buy
store.
Wireless Service
Provider
1-800-308-3355
Your wireless service provider may also be able to provide
hardware warranty service on your Dell smartphone or
tablet.
Individual Home Consumers who purchased through an Employee Purchase Program: