Dell™ Latitude™ D630/D630c User’s Guide Model PP24L w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Contents 1 Finding Information . 2 About Your Computer Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Low-Battery Warning . . . . . . . . . . . . . . . . . . . . . . . 44 Conserving Battery Power . . . . . . . . . . . . . . . . . . . . . . . 44 Power Management Modes . . . . . . . . . . . . . . . . . . . . . . . Standby and Sleep Mode Hibernate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Accessing Power Options Properties . . . . . . . . . . . . . . . 46 Charging the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Replacing the Battery . . . . . . . . . . .
Switching the Video Image . . . . . . . . . . . . . . . . . . . . . . . Setting Display Resolution and Refresh Rate Dual Independent Display Mode . . . . . . . . . . . . . 57 . . . . . . . . . . . . . . . . . . . . 58 Swapping Primary and Secondary Displays 7 57 Setting Up and Using Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting a Network or Broadband Modem Cable . . . . . . . . . . Setting Up a Network in the Microsoft® Windows® XP Operating System . . . . . . .
8 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . Playing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Copying Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 How to Copy Media Using Blank Media . Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 76 77 Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Adjusting the Picture . . . . . . . . . . . . . . . . . . . . . . . . . . 79 .
About Passwords . . . . . . . . . . . Using a Primary (or System) Password Using an Administrator Password . . . Using a Hard Drive Password . . . . . . . . . . . . . . . . . . . 88 89 89 90 . . . . . . . . . . . . . . . . . . . . 91 . . . . . . . . . . . . . . . . . . . . . 91 Trusted Platform Module (TPM). Enabling the TPM Feature Security Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clicking the Dell Support Icon . . . . . Double-Clicking the Dell Support Icon . . . . . . . . . . . . . . 106 106 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Media drive problems . . . . . . . . . . . . . . . . . . . . . . If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray If you hear an unfamiliar scraping or grinding sound . . . . . . Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . 107 107 108 108 Drive Problems E-Mail, Modem, and Internet Problems .
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . . No sound from integrated speakers . No sound from external speakers . . No sound from headphones . . . . . . . . . . . . . . . . . . . . . . . . . 126 . . . . . . . . . . . . . . . . . . . . . 127 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Hardware Troubleshooter Tool . Microsoft Windows XP . . Microsoft Windows Vista . . . . . . . . . . . . . . 144 . . . . . . . . . . . . . . . . . . . . 144 144 . . . . . . . . . . . . . . . . . . . . Restoring Your Operating System . . . . . . . . . . . . . . . . . . . Using Microsoft® Windows® System Restore . Using the Operating System Media . . . . . . 15 Adding and Replacing Parts . Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16 Dell™ QuickSet . . . . . . . . . . . . . . . . . . . . . . . . 17 Traveling With Your Computer Identifying Your Computer 179 . . . . . . . . . . . . . . . . . . . . . . 179 . . . . . . . . . . . . . . . . . . . . . . . . 179 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Packing the Computer . Travel Tips . . . . . . . . . . . . . . . 177 Traveling by Air . 18 Specifications 19 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . 181 . . . . . . . . . . . . .
Macrovision Product Notice Glossary 12 . . . . . . . . . . . . . . . . . . . . . 202 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries.
What Are You Looking For? Find It Here • • • • Drivers and Utilities Media NOTE: The Drivers and Utilities media may be optional and may not ship with your computer. A diagnostic program for my computer Drivers for my computer My device documentation Notebook System Software (NSS) Documentation and drivers are already installed on your computer.
What Are You Looking For? Find It Here • • • • Quick Reference Guide NOTE: This document may be optional and may not ship with your computer. How to set up my computer Basic troubleshooting information How to run the Dell Diagnostics How to open my computer NOTE: This document is available as a PDF at support.dell.com. • • • • • • Warranty information Terms and Conditions (U.S.
What Are You Looking For? Find It Here • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft® Windows® License These labels are located on your computer: • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care — Contact information, service call and order status, warranty, and repair information • Service and support — Service call status and support history, service contract, o
What Are You Looking For? Find It Here • Software upgrades and troubleshooting hints — Frequently asked questions, hot topics, and general health of your computing environment Dell Support Utility • How to use Windows XP • How to work with programs and files • How to personalize my desktop Windows Help and Support Center 1 Click Start→ Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem.
What Are You Looking For? Find It Here • How to reinstall my operating system Operating System Media NOTE: The Operating System media may be optional and may not ship with your computer. The operating system is already installed on your computer. To reinstall your operating system, use the Operating System media (see "Reinstalling Windows" on page 147).
Finding Information
2 About Your Computer Front View 1 2 3 13 12 4 11 10 5 9 8 7 6 About Your Computer 21
1 display latch 2 display 3 power button 4 device status lights 5 keyboard 6 touch pad 7 fingerprint reader (optional) 8 touch pad buttons/track stick buttons 9 track stick 10 keyboard status lights 12 ambient light sensor 11 volume control buttons 13 mute button DEVICE STATUS LIGHTS 22 About Your Computer
Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks to indicate battery charge status. Turns on when wireless devices are enabled. Turns on when Bluetooth® wireless technology is enabled. To enable or disable Bluetooth wireless technology, move the wireless switch to the "on" position.
KEYBOARD STATUS LIGHTS The green lights located above the keyboard indicate the following: 9 Turns on when the numeric keypad is enabled. A Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled. P O W E R B U T T O N — Press the power button to turn on the computer or to enter or exit a power management mode. NOTICE: To avoid losing data, shut down your computer instead of pressing the power button.
light environments. Press the and left-arrow keys to enable or disable the sensor ("Using the Ambient Light Sensor" on page 55). NOTE: The ambient light sensor is disabled when your computer is connected to AC power.
AUDIO CONNECTORS Attach headphones or speakers to the Attach a microphone to the connector. connector. S M A R T C A R D S L O T ( W I T H B L A N K ) — Supports one smart card. Smart cards provide a variety of functions, including security features and data storage. The blank prevents foreign matter from entering the interior of the computer when a smart card is not installed in the smart card slot. For more information and instructions on removing the blank, see "Smart Cards" on page 81.
1 2 3 4 1 "off" position Disables wireless devices 2 "on" position Enables wireless devices 3 "momentary" position Scans for WLAN networks (see "Dell Wi-Fi Catcher™ Network Locator" on page 71) 4 Wi-Fi Catcher light W I - F I C A T C H E R ™ L I G H T — The light operates as follows: – Flashing green: Searching for networks – Solid green: Strong network found – Solid yellow: Weak network found – Flashing yellow: Error – Off: No signal found NOTE: The Dell Wi-Fi Catcher Network Locator light
Right Side View 2 1 1 optical drive in media bay 3 USB connectors (2) 2 3 media-bay device latch release — Supports a floppy or an optical drive, second battery, second hard drive, or a Dell TravelLite™ module (see "Using Multimedia" on page 73). MEDIA BAY DEVICE LATCH RELEASE media bay. — Press the latch release to eject any device installed in the USB CONNECTORS Connect USB devices, such as a mouse, keyboard, or printer.
1 network connector (RJ-45) 2 modem connector (RJ-11) 3 USB connectors (2) 4 serial connector 5 video connector 6 AC adapter connector 7 air vents CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
MODEM CONNECTOR (RJ-11) Connect the telephone line to the modem connector. For information on using the modem, see the online modem documentation supplied with your computer (see "Finding Information" on page 13). USB CONNECTORS Connects USB devices, such as a mouse, keyboard, or printer. SERIAL CONNECTOR Connects serial devices, such as a mouse or handheld device. VIDEO CONNECTOR Connects video devices, such as a monitor. AC ADAPTER CONNECTOR Connects an AC adapter to the computer.
1 The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
Bottom View 9 1 2 8 3 7 4 6 5 1 battery charge gauge/health gauge 2 battery 3 battery-bay latch releases (2) 4 device locking screw (if present) 5 memory module cover 6 docking-device connector 7 air vents 8 hard drive 9 device locking screw B A T T E R Y C H A R G E G A U G E / H E A L T H G A U G E — Provides information on the battery charge (see "Checking the Battery Charge" on page 42).
DEVICE LOCKING SCREW place. — If present, locks devices, such as an optical drive, in DOCKING-DEVICE CONNECTOR — Lets you attach your computer to a docking device. See the Dell documentation that came with your docking device for more information.
About Your Computer
3 Transferring Information to a New Computer You can use your operating system wizards to help you transfer files and other data from one computer another. For instructions, see the following section that corresponds to the operating system your computer is running. Microsoft® Windows® XP The Microsoft Windows XP operating system provides the Files and Settings Transfer wizard to move data from a source computer to a new computer.
For transferring information to a new computer, you must run the Files and Settings Transfer Wizard. You can use the optional Operating System media for this process or you can create a wizard disk with the Files and Settings Transfer Wizard. Running the Files and Settings Transfer Wizard With the Operating System Media NOTE: This procedure requires the Operating System media. This media is optional and may not be included with all computers.
8 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer.
3 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK. 4 On the Files and Settings Transfer Wizard welcome screen, click Next. 5 On the Which computer is this? screen, click Old Computer→ Next. 6 On the Select a transfer method screen, click the transfer method you prefer. 7 On the What do you want to transfer? screen, select the items you want to transfer and click Next.
Microsoft Windows Vista® Easy Transfer Cable for Windows Vista 1 Insert the Easy Transfer Cable for Windows Vista Application Software media into the computer you are transferring data from. 2 Follow the on-screen instructions until you are prompted to connect the Transfer Cable. 3 Connect the Easy Transfer Cable to the source computer. You are prompted to select a device option. 4 Continue until you are prompted to plug the other end of the Easy Transfer Cable into the destination computer.
9 Select Yes. The computer reboots and the transfer is complete.
4 Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.
• Using high-brightness display settings, 3D screen savers, or other powerintensive programs such as complex 3D graphics applications. • Running the computer in maximum performance mode. See "Configuring Power Management Settings" on page 46 for information about accessing Windows Power Options Properties or Dell QuickSet, which you can use to configure power management settings. You can check the battery charge before you insert the battery into the computer.
Microsoft® Windows® Power Meter The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the battery meter icon ( or ) on the taskbar. If the computer is connected to an electrical outlet, a icon appears.
Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connect the computer to an electrical outlet, or install a second battery in the media bay. If the battery runs completely out of power, hibernate mode begins automatically. A pop-up window warns you when the battery charge is approximately 90 percent depleted.
Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Microsoft Windows Vista®) conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode. NOTICE: If your computer loses AC and battery power while in standby or sleep mode, it may lose data.
To manually enter hibernate mode in Windows XP, click Start→ Turn off computer, press and hold , and click Hibernate. For information about the hibernate mode in Windows Vista, search for the keyword hibernate in Windows Help and Support (click Start→ Help and Support). Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, you may also use one of the following methods to enter hibernate mode: • Press the power button.
Charging the Battery When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge. NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours.
2 Ensure that the computer is turned off. 3 Slide the two latch releases on the bottom of the computer, and then remove the battery from the bay. To replace the battery, follow the removal procedure in reverse order. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the Battery" on page 47) before you use it.
5 Using the Keyboard Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down and press the desired key. • To enable the keypad, press . The keypad is active. • To disable the keypad, press again.
Key Combinations System Functions Opens the Task Manager window. Battery Displays the Dell™ QuickSet Battery Meter (see "Dell™ QuickSet Battery Meter" on page 42). Display Functions Switches the video image to the next display option. The options include the integrated display, an external monitor, and both displays simultaneously. Scales between wide-screen and standard aspect ratio video resolutions.
Microsoft® Windows® Logo Key Functions Windows logo key and Minimizes all open windows. Windows logo key and Restores all minimized windows. This key combination functions as a toggle to restore minimized windows following the use of the Windows logo key and key combination. Windows logo key and Runs Windows Explorer. Windows logo key and Opens the Run dialog box. Windows logo key and Opens the Search Results dialog box.
• To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button. • To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.
1 Open the Control Panel, and then click Mouse. For information about the Control Panel, access the Help and Support Center (click Start→ Help and Support). 2 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad and track stick. • Click the Touch Pad tab to adjust touch pad and track stick settings. 3 Click OK to save the settings and close the window.
Using the Keyboard
6 Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer or docking device.
1 1 ambient light sensor The ambient light sensor is disabled when your computer is shipped to you. If you enable the ambient light sensor and then use any of the display brightness key combinations, the ambient light sensor is disabled and the display brightness is increased or decreased accordingly. NOTE: The ambient light sensor is disabled when your computer is connected to an electrical outlet. Dell™ QuickSet allows you to enable or disable the ambient light sensor.
Switching the Video Image When you start the computer with an external device (such as an external monitor or projector) attached and turned on, the image may appear on either the computer display or the external device. Press to switch the video image between the display only, the external device only, or the display and the external device simultaneously.
Dual Independent Display Mode You can attach an external monitor or projector to your computer and use it as an extension of your display (known as "dual independent display" or "extended desktop" mode). This mode allows you to use both screens independently and drag objects from one screen to the other, effectively doubling the amount of viewable work space. 1 Connect the external monitor, TV, or projector to the computer. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task...
Swapping Primary and Secondary Displays To swap your primary and secondary display designations (for example, to use your external monitor as your primary display after docking): 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display. 4 Click the Settings tab→ Advanced→ Displays tab.
Using the Display
Setting Up and Using Networks 7 Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet. You can set up a local area network (LAN) using a network or broadband modem cable, or set up a wireless LAN (WLAN).
Setting Up a Network in the Microsoft® Windows® XP Operating System 1 Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 2 Complete the checklist. 3 Return to the Network Setup Wizard and follow the instructions in the wizard.
Wireless Local Area Network A wireless local area network (WLAN) is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an access point or wireless router connects network computers and provides Internet, or network, access.
If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties. The Wireless Network Connection Properties window appears. The wireless network card’s name and model number are listed on the General tab. NOTE: If your computer is set to the Classic Start menu option, you can view network connections by clicking the Start→ Settings→ Network Connections.
NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before you continue with the network setup. 8 Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem. 9 Connect the other end of the network cable into the Internet network (RJ45) connector on the unpowered wireless router. 10 Ensure that no network or USB cables, other than the network cable connecting the modem and the wireless router, are connected to the broadband modem.
This section provides general procedures for connecting to a network using wireless technology. Specific network names and configuration details vary. See "Wireless Local Area Network" on page 63 for more information about how to prepare for connecting your computer to a WLAN. Your wireless network card requires specific software and drivers for connecting to a network. The software is already installed.
For specific information about the wireless configuration utility installed on your computer, see your wireless network documentation in the Windows Help and Support Center (click Start→ Help and Support). Completing the Connection to the WLAN When you turn on your computer and a network (for which your computer is not configured) is detected in the area, a pop-up appears near the network icon in the notification area (in the lower-right corner of the Windows desktop).
Mobile Broadband (or Wireless Wide Area Network) A Mobile Broadband network, also known as a Wireless Wide Area Network (WWAN), is a high-speed digital cellular network that provides Internet access over a much wider geographical area than a WLAN, which typically covers only from 100 to 1000 feet. Your computer can maintain Mobile Broadband network access as long as the computer is within a cellular-data coverage zone. Contact your service provider for coverage of a high-speed digital cellular network.
• Your order confirmation • Microsoft Windows Help and Support Center To check your Mobile Broadband card in the Windows Help and Support Center: 1 Click Start→ Help and Support→ Use Tools to view your computer information and diagnose problems. 2 Under Tools, click My Computer Information→ Find information about the hardware installed on this computer.
2 Click Dell Wireless Broadband and follow the instructions on the screen. Enabling/Disabling the Dell™ Mobile Broadband Card NOTE: If you are unable to connect to a Mobile Broadband network, ensure that you have all the components for establishing a Mobile Broadband connection (see "What You Need to Establish a Mobile Broadband Network Connection" on page 68), and then verify that your Mobile Broadband card is enabled by verifying the setting of the wireless switch.
Dell Wi-Fi Catcher™ Network Locator The wireless switch on your Dell computer uses the Dell Wi-Fi Catcher Network Locator to scan specifically for WiFi WLAN in your vicinity. For more information about the wireless switch, see "wireless switch" on page 26. To scan for WiFi WLAN, slide and hold the switch in the "momentary" position for a few seconds.
Setting Up and Using Networks
8 Using Multimedia Playing Media NOTICE: Do not press down on the media tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1 Press the eject button on the front of the drive. 2 Pull out the tray.
3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle. NOTE: If you use a module that shipped with another computer, you need to install the drivers and software necessary to play DVDs or write data. For more information, see the Drivers and Utilities media (the Drivers and Utilities media is optional and may not be available for your computer or in certain countries). 4 Push the tray back into the drive.
Continuously play the current title or chapter. Go to the previous title or chapter. Eject. For more information on playing media, click Help on the CD or DVD player (if available). Copying Media NOTE: Ensure that you observe all copyright laws when creating media. This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive. NOTE: The types of media drives offered by Dell may vary by country.
When prompted, insert a blank media into the drive and click OK. • If you have two media drives, select the drive into which you have inserted your source media, and then click Disc Copy. The computer copies the data from the source media to the blank one. Once you have finished copying the source media, the media that you have created automatically ejects.
DVD-Writable Drives Media Type Read Write Rewritable CD-R Yes Yes No CD-RW Yes Yes Yes DVD+R Yes Yes No DVD-R Yes Yes No DVD+RW Yes Yes Yes DVD-RW Yes Yes Yes DVD+R DL Yes Yes No DVD-R DL Maybe No No DVD-RAM Maybe No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Roxio Creator Plus and open a Creator project. • Use CD-Rs to burn music CDs that you want to play in regular stereos.
• See the Sonic website at sonic.com for additional information. Adjusting the Volume NOTE: When the speakers are muted, you do not hear the media playing. 1 Open the Volume Control window. 2 Click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume. For more information on volume control options, click Help in the Volume Control window. The Volume Meter displays the current volume level, including mute, on your computer.
Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties. Microsoft® Windows® XP Operating System 1 Click Start→ Control Panel→ Appearance and Themes. 2 Under Pick a task..., click Change the screen resolution. 3 Under Screen resolution, click and drag the bar to reduce the resolution setting. 4 In the drop-down menu under Color quality, click Medium (16 bit). 5 Click OK.
Using Multimedia
9 Using Cards NOTE: Electrical and electronic devices are sensitive to electrostatic discharge (ESD). If a substantial ESD occurs, the device may reset and the device software may attempt to reinitialize a connection. If the software is not operational after an ESD occurrence, restart the modem software program. Card Types PC Cards See "PC Card" on page 184 for information on supported PC Cards. NOTE: A PC Card is not a bootable device.
Card Blanks Your computer shipped with a plastic blank installed in the card slots. Blanks protect unused slots from dust and other particles. Save the blank for use when no card is installed in the slots; blanks from other computers may not fit your computer. To remove a blank, see "Removing a Card or Blank" on page 84. Extended Cards An extended PC Card (for example, a wireless network adapter) is longer than a standard PC Card and extends outside the computer.
The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card. ExpressCards 1 Place the ExpressCard in the adapter (the adapter is included with the ExpressCard). 2 Install the ExpressCard with the adapter the same way as a PC Card.
Removing a Card or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Click the icon in the taskbar to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. Do not attempt to eject a card by pulling its cable, if one is attached. Press the latch and remove the card or blank.
Securing Your Computer 10 Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer.
Smart Card NOTE: For information on how to secure your computer while traveling, see "Traveling With Your Computer" on page 179. NOTE: The smart card feature may not be available on your computer. About Smart Cards Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of the smart card usually contains an embedded processor under the gold contact pad.
2 Slide the smart card into the smart card slot until the card is completely seated in its connector. The smart card will protrude approximately 1/2 inch from the slot. The smart card slot is located below the PC Card slot. If you encounter too much resistance, do not force the card. Check the card orientation and try again. Passwords Passwords prevent unauthorized access to your computer.
NOTICE: Passwords provide a high level of security for data in your computer or hard drive. However, they are not foolproof. If you require more security, obtain and use additional forms of protection, such as smart cards, data encryption programs, or PC Cards with encryption features. Use the User Accounts option in the Control Panel in the Microsoft® Windows® operating system to create user accounts or to change passwords.
• It is recommended that you do not write down passwords. If you do write it down, however, ensure that the password is stored in a secure place. • Do not share passwords with other people. • Ensure that people are not watching you when you type your password(s). NOTICE: Passwords provide a high level of security for data in your computer or hard drive. However, they are not foolproof.
When you set an administrator password, the Configure Setup option becomes available in system setup. The Configure Setup option allows you to restrict access to system setup in the same way that a primary password restricts access to the computer. The administrator password can be used instead of the primary password. Whenever you are prompted to enter the primary password, you can enter the administrator password. NOTICE: If you disable the administrator password, the primary password is also disabled.
If you do not enter the correct password in three attempts, the computer tries to start from another bootable device if the Boot First Device option in system setup is set to allow start-up from another device. If the Boot First Device option is not set to allow the computer to start from another device, the computer returns to the operating state it was in when you turned it on.
c Under TPM Security, select On. d Press to exit the setup program. e If prompted, click Save/Exit. 2 Activate the TPM setup program: a Restart the computer and press during the Power On Self Test to enter the system setup program. b Select Security→ TPM Activation and press . c Under TPM Activation, select Activate and press . NOTE: You only need to activate the program once.
c In the drop-down menu, select Wave EMBASSY Trust Suite and press to create the icons for the software components on the computer desktop. d Press to exit the setup program. e If prompted, click Save/Exit. Using the Security Management Software For information about how to use the software and the different security features, see the Getting Started Guide for the software: Click Start→ All Programs→ Wave EMBASSY Trust Suite→ Getting Started Guide.
• Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and phone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer. The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen.
11 Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
Touch Pad 1 Shut down and turn off your computer. 2 Disconnect any attached devices from the computer and from their electrical outlets. 3 Remove any installed batteries (see "Replacing the Battery" on page 47). 4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest.
Floppy Drive NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads which prevents the drive from operating. Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation. CDs and DVDs NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed-air product.
Troubleshooting 12 Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. Your computer has three keyboard status lights located above the keyboard. During normal operation, the keyboard status lights display the current status (on or off) of the Num Lock, Caps Lock, and Scroll Lock features. If the computer starts without error, the lights flash, and then turn off.
Light Pattern Problem Description Suggested Resolution No memory modules are detected. • If two or more memory modules are installed, remove the modules, then reinstall one module and restart the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error (see "Memory" on page 157).
Light Pattern Problem Description Suggested Resolution A possible graphics card/video failure has occurred. • Reseat any installed graphics cards. • If available, install a working graphics card into your computer. • If the problem persists, contact Dell Support. A possible LCD failure has occurred. • Reseat the LCD cable (see your computer’s Service Manual). • If the problem persists, contact Dell Support. A possible keyboard failure has occurred. • Reseat the keyboard (see "Keyboard" on page 153).
When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 117 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTICE: The Dell Diagnostics works only on Dell™ computers. NOTE: The Drivers and Utilities media is optional and may not ship with your computer.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any questions that appear. • If a failure is detected, the computer stops and beeps.
7 When the Dell Diagnostics Main Menu appears, select the test you want to run. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Extended Test Performs a thorough check of devices.
Tab Function (continued) Errors Displays error conditions encountered, error codes, and the problem description. Help Describes the test and may indicate requirements for running the test. Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen.
3 Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. The Dell Support Utility is customized for your computing environment. The Dell Support icon in the taskbar functions differently when you click, double-click, or right-click the icon.
TE S T T H E D R I V E — • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk and restart the computer. CLEAN THE DRIVE OR DISK. ENSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE. CHECK THE CABLE CONNECTIONS. CHECK FOR HARDWARE INCOMPATIBILITIES. R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 101.
If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. RUN CHECK DISK — 1 Click the Start button and click My Computer.
CHECK THE TELEPHONE LINE CONNECTION. CHECK THE TELEPHONE JACK. CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK. U S E A D I F F E R E N T T E L E P H O N E L I N E — •Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.) • Ensure that you hear a click when you insert the telephone line connector into the modem. • Disconnect the telephone line from the modem and connect it to a telephone.
S C A N T H E C O M P U T E R F O R S P Y W A R E — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.
D R I V E N O T R E A D Y — The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay (see "Drive Problems" on page 106). E R R O R R E A D I N G PCMCIA C A R D — The computer cannot identify the PC Card. Reinsert the card or try another PC Card (see "Installing a PC Card or ExpressCard" on page 82). E X T E N D E D M E M O R Y S I Z E H A S C H A N G E D — The amount of memory recorded in NVRAM does not match the memory installed in the computer.
down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 101). H A R D - D I S K D R I V E R E A D F A I L U R E — The hard drive may be defective. Shut down the computer, remove the hard drive (see "Hard drive problems" on page 108), and boot the computer from media. Then shut down the computer, reinstall the hard drive, and restart the computer.
M E M O R Y A L L O C A T I O N E R R O R — The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation. MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated.
1 Click the Start button and click Control Panel. 2 Click Add or Remove Programs. 3 Select the program you want to remove. 4 Click Remove or Change/Remove and follow the prompts on the screen. 5 See the program documentation for installation instructions. S E C T O R N O T F O U N D — The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive.
X:\ IS NOT ACCESSIBLE. and try again. T H E D E V I C E I S N O T R E A D Y — Insert a disk into the drive W A R N I N G : B A T T E R Y I S C R I T I C A L L Y L O W — The battery is running out of charge. Replace the battery, or connect the computer to an electrical outlet. Otherwise, activate hibernate mode or shut down the computer. IEEE 1394 Device Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as you complete these checks.
C H E C K T H E K E Y B O A R D C A B L E — Shut down the computer. Disconnect the keyboard cable and check it for damage, and firmly reconnect the cable. If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer. CHECK THE EXTERNAL KEYBOARD — 1 Shut down the computer, wait 1 minute, and turn it on again. 2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.
Unexpected characters D I S A B L E T H E N U M E R I C K E Y P A D — Press to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit. Lockups and Software Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
A program is designed for an earlier Microsoft® Windows® operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D — The Program Compatibility Wizard configures a program so it runs in an environment similar to nonWindows operating system environments. 1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on the screen.
program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 101. If all tests run successfully, the error condition is related to a software problem. Memory Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as you complete these checks.
General C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network connector. C H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R — No light indicates that no network communication exists. Replace the network cable. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN.
C H E C K T H E S T A T U S I N T H E D E L L M O B I L E B R O A D B A N D C A R D U T I L I T Y — Click the icon on the Windows desktop to launch the utility. Check the status in the main window: • No card detected – Restart the computer and launch the utility again. • Radio Off – Ensure the Mobile Broadband card is enabled by viewing the status in the Dell Mobile Broadband Card Utility.
E N S U R E T H A T T H E C A R D I S R E C O G N I Z E D B Y W I N D O W S — Double-click the Safely Remove Hardware icon in the Windows taskbar. Ensure that the card is listed. I F Y O U H A V E P R O B L E M S W I T H A D E L L - P R O V I D E D C A R D — Contact Dell (see "Obtaining Assistance" on page 193). I F Y O U H A V E P R O B L E M S W I T H A C A R D N O T P R O V I D E D B Y D E L L — Contact the card manufacturer.
C H E C K T H E B A T T E R Y T E M P E R A T U R E — If the battery temperature is below 0° C (32° F), the computer will not start up. TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C H E C K T H E AC A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.
AC Power Loss While the Computer Is Docked If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode. Printer Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup and troubleshooting information. U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button. RESTART THE COMPUTER AND TRY THE SCANNER AGAIN.
R E I N S T A L L T H E S O U N D ( A U D I O ) D R I V E R — See "Reinstalling Drivers and Utilities" on page 140. No sound from external speakers E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.
2 Click Mouse. 3 Try adjusting the settings. C H E C K T H E M O U S E C A B L E — Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable. If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer. TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D — 1 Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer.
If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. C H E C K T H E B A T T E R Y — If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer.
R U N T H E V I D E O D I A G N O S T I C S T E S T S — If no error message appears and you still have a display problem, but the display is not completely blank, run the Video device group in the Dell Diagnostics. If the problem persists, contact Dell (see "Obtaining Assistance" on page 193). S E E "E R R O R M E S S A G E S " — If an error message appears, see "Error Messages" on page 110.
Troubleshooting
Intel® Active Management Technology 13 NOTE: iAMT is available for Dell™ Latitude™ D630c computers with iAMT capability only. Intel Active Management Technology (iAMT), part of Intel Centrino® Pro Technology, is intended to deliver more secure systems management capabilities that reduce IT costs, and allows better discovery, healing, and protection of networked computing assets. With iAMT, PCs can be managed whether the computer is turned on or off, or the operating system is not responding.
Advanced Functionality NOTE: Additional management software is required for the following features.
• Set iAMT modes • Set iAMT configuration modes To view the MEBx setup screen, press during system post or system boot. Your default MEBx password is admin. NOTE: To make configuration setting changes, the default MEBx password must be changed. Turning off iAMT iAMT is enabled in the ME firmware by default. However, you may choose to turn off the iAMT feature: 1 Press to enter the MEBx setup and enter your password.
NOTE: You must always set Idle Timeout to 0x0. NOTE: You can select the Remote Firmware Update option and the Enable ASF option; however, these options are not functional. You can update your ME firmware using the updates available at support.dell.com.
System Setup Program 14 Overview NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program. (An exception is the External Hot Key option, which you can disable or enable only through the system setup program.) For more information on configuring features for your operating system, access the Help and Support Center (click Start→ Help and Support).
Viewing the System Setup Screens 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. System Setup Screens NOTE: For information about a specific item on a system setup screen, highlight the item and see the Help area on the screen. On each screen, the system setup options are listed at the left.
• Internal HDD • Optical Drive During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating system. To control the boot devices, select (highlight) a device by pressing the downarrow or up-arrow key, and then enable or disable the device or change its order in the list. • To enable or disable a device, highlight the item and press the space bar.
Changing Printer Modes Set the Parallel Mode option according to the type of printer or device connected to the parallel connector. To determine the correct mode to use, see the documentation that came with the device. Setting Parallel Mode to Disabled disables the parallel port and the port’s LPT address, which frees computer resources for another device to use.
Reinstalling Software 15 Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Microsoft Windows Vista® 1 Click the Windows Vista start button, , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.
• Sound Card - Enables and enhances the audio controller. • Modem - Enables and enhances the modem. • Wireless Network Card - Enables and enhances the wireless network controller. • BlueTooth® Module - Enables and enhances the Bluetooth controller. • PCMCIA/Smartcard controller - Enables and enhances the PCMCIA/SmartCard controller. • Touch Pad/Track Stick/Pointer - Enhances the pointing device features.
Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 144) does not resolve the problem, then reinstall the driver from the Drivers and Utilities media. 1 Save and close any open files, and exit any open programs. 2 Insert the Drivers and Utilities media. In most cases, the media starts running automatically.
Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section, reinstall the drivers: Microsoft Windows XP 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 3 Double-click the name of the device for which you are installing the driver. 4 Click the Driver tab→ Update Driver.
Using the Hardware Troubleshooter Tool If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. Microsoft Windows XP 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter.
Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible. NOTICE: Make regular backups of your data files.
Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. Microsoft Windows XP 1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. 2 Click Undo my last restoration and click Next. Microsoft Windows Vista 1 Click the Windows Vista Start button, , and click Help and Support.
NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer.
7 Follow the instructions on the screen to complete the installation.
Adding and Replacing Parts 16 Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" on page 149 and "Before Working Inside Your Computer" on page 150. • You have read the safety information in your Dell™ Product Information Guide.
The computer turns off after the operating system shutdown process finishes. 2 Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for 4 seconds. Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.
5 Close the display and turn the computer upside down on a flat work surface. NOTICE: To avoid damaging the system board, you must remove the main battery before you service the computer. 6 Remove any installed modules, including a second battery, if installed (see "Media Bay" on page 173). 7 Disconnect your computer and all attached devices from their electrical outlets. 8 Remove the battery (see "Replacing the Battery" on page 47). 9 Press the power button to ground the system board.
Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: The hinge cover is fragile and can be damaged if extreme force is used. Be careful when removing the hinge cover.
5 Press from left to right until the cover snaps into place. Keyboard CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. 1 Follow the instructions in "Before You Begin" on page 149. 2 Remove the hinge cover (see "Hinge Cover" on page 152).
NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and timeconsuming to replace. Be careful when removing and handling the keyboard. 3 Remove the three screws across the top of the keyboard. NOTE: Lift the keyboard carefully in step 4 to ensure that you do not pull on the keyboard cable. 4 Rotate the keyboard up 90-degrees and lay it on the palm rest to gain access to the keyboard connector.
1 3 2 1 card cable 2 card 3 metal tab NOTICE: Be careful when removing the card to avoid damaging the card, card cable, or surrounding components. 3 Carefully remove the card cable from its routing guide. 4 While grasping the card cable with one hand, use a plastic scribe to gently pry the card out from underneath the metal tab with the other hand. 5 Lift the card from the compartment, ensuring that you do not pull on the card cable with excessive force.
6 Disconnect the card from the cable and remove the card from the computer. Coin-Cell Battery CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.
1 2 3 1 battery connector 2 coin-cell battery 3 mylar 4 Remove the battery connector from the connector on the system board. 5 Being careful not to break the plastic, slightly raise the corner of the mylar above the battery. 6 While holding the mylar, grasp the battery and pull out of the battery compartment. Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 183 for information on the memory supported by your computer.
NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not function at optimal performance. NOTE: Memory modules purchased from Dell are covered under your computer warranty.
4 If you are replacing a memory module, ground yourself and remove the existing module: a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b Remove the module from the connector. 2 1 1 securing clips (2 per connector) 2 memory module 5 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure.
To add or replace a memory module in the DIMM B connector: NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMMA” before you install a module in the connector labeled “DIMMB.” Insert memory modules at a 45-degree angle to avoid damaging the connector. 1 Follow the procedures in "Before You Begin" on page 149. 2 Turn the computer bottom-side up, loosen the captive screw in the memory module cover, and then remove the cover.
1 2 1 memory module cover 2 captive screw NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 3 If you are replacing a memory module, ground yourself and remove the existing module: a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b Remove the module from the connector.
2 1 1 securing clips (2 per connector) 2 memory module NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. 4 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 162 a Align the notch in the module edge connector with the tab in the connector slot.
5 Replace the cover. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 6 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 7 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information.
1 2 1 WLAN card 2 antenna cables (2) NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. 4 If a WLAN card is not already installed, go to step 5. If you are replacing a WLAN card, remove the existing card: a Disconnect the WLAN card from any attached cables. b Use your fingertips to carefully spread apart the metal securing tabs until the card pops up slightly. c Slide and lift the WLAN card out of its connector.
1 2 1 WLAN card 2 metal securing tabs (2) 5 To install a WLAN card: a Move any antenna cables out of the way to make space for the WLAN card. b Align the WLAN card with the connector at a 45-degree angle, and press the card into the connector until you feel a click.
1 2 1 WLAN card 2 antenna cable connectors NOTICE: To avoid damaging the WLAN card, never place cables on top of or under the card. NOTE: Your WLAN card may have two or three connectors, depending on the type of card you ordered. NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your WLAN card. c Connect the antenna cables to the WLAN card, ensuring that you route the cables correctly.
If you ordered a Mobile Broadband card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 149. 2 Remove the hinge cover (see "Hinge Cover" on page 152). 3 Remove the keyboard (see "Keyboard" on page 153).
1 2 1 Mobile Broadband card 2 metal securing tabs (2) b Use your fingertips to carefully spread apart the metal securing tabs until the card pops up slightly. c Slide and lift the Mobile Broadband card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. NOTE: Do not insert a WLAN card into the Mobile Broadband card slot.
1 1 Mobile Broadband card 2 2 antenna cables (2) NOTICE: To avoid damaging the Mobile Broadband card, never place cables on top of or under the card and ensure that you route the cables properly. NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your Mobile Broadband card.
1 Remove the battery (see "Replacing the Battery" on page 47). 2 1 1 SIM card 2 metal brackets (2) NOTICE: Do not touch the SIM card connectors to protect the card from electrostatic discharge (ESD). To prevent ESD, hold the card in your hand before you insert or remove the card. 2 With the cut-off corner on the card facing away from the card slot, insert the SIM card into the slot so that it slides under the metal tabs on the sides.
NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin" on page 149. 1 2 1 screws (2) 2 hard drive NOTE: The number of hard drive screws may vary. 2 Remove the hard drive screws on the bottom of the computer.
6 Replace and tighten the screws. 7 Use the Operating System media to install the operating system for your computer (see "Using the Operating System Media" on page 146). 8 Use the Drivers and Utilities media to install the drivers and utilities for your computer (see "Reinstalling Drivers and Utilities" on page 140).
Media Bay NOTE: If the device locking screw is not present, you can remove and install devices while the computer is running and connected to a docking device (docked). Removing Media Bay Devices NOTICE: To prevent damage to devices, store them in a safe, dry place when they are not installed in the computer. Avoid pressing down on them or placing heavy objects on top of them. 1 If present, remove the device locking screw from the bottom of the computer.
4 Pull the device out of the media bay. To install a device, push the new device into the bay until it clicks into place. FCM (Flash Cache Module) The FCM, or Flash Cache Module, is an internal flash drive that helps improve the performance of your computer. NOTE: This card is only compatible with the Microsoft Windows Vista® operating system. NOTE: If you ordered a FCM card with your computer, the card is already installed. 1 Follow the procedures in "Before You Begin" on page 149.
2 1 1 FCM card 3 2 antennae cables (2) 3 metal securing brackets (2) 7 Lift the card out of its connector.
1 1 FCM card NOTICE: When installing this card, ensure the two antenna cables are not under the card. The antenna cables are designed to lay across the top of the FCM card and into the protective sleeve. Installing the card on top of these antenna cables may cause damage to your computer. Also, do not install the FCM card in the WLAN card connector. The FCM card is designed to work in the WWAN card connector. Installing the card in the wrong slot may cause damage to your computer.
17 Dell™ QuickSet NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the Microsoft® Windows® taskbar. The taskbar is located in the lower-right corner of your screen.
Dell™ QuickSet
18 Traveling With Your Computer Identifying Your Computer • Attach a name tag or business card to the computer. • Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. • Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file.
• Use the optional Dell™ carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food. NOTICE: If the computer has been exposed to extreme temperatures, allow it to acclimate to room temperature for 1 hour before turning it on. • Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids.
Traveling by Air NOTICE: Do not walk the computer through a metal detector. Send the computer through an X-ray machine or have it hand-inspected. • Ensure that you have a charged battery available in case you are asked to turn on the computer. • Prior to entering the airplane, verify that using a computer is permitted. Some airlines forbid the use of electronic devices during flight. All airlines forbid the use of electronic devices during takeoff and landing.
Traveling With Your Computer
19 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer.
PC Card CardBus controller O2Micro OZ711EZ1 (PC Cards and 34-mm ExpressCards; support for USB ExpressCard through adapter in PC Card slot) PC Card connector one (supports one Type I or Type II card and one 34-mm ExpressCard with adapter) NOTE: You must use an adapter with the 34-mm ExpressCard before you insert the card into the PC Card connector. Cards supported PC Card: 3.3 V and 5 V 1.
Smart Card (continued) EMV level level 1 certified WHQL certification PC/SC Compatibility compatible within a PKI environment Insert/eject cycles certified for up to 100,000 cycles Ports and Connectors Serial 9-pin connector; 16550C-compatible, 16-byte buffer connector Audio microphone connector, stereo headphone/speakers connector Mini-Card two Type IIIA Mini-Card slots Modem RJ-11 port Network adapter RJ-45 port USB four 4-pin USB 2.
Video NOTE: Your Dell™ Latitude™ D630 computer has both integrated and discrete video options.
Display (continued) Diagonal Operating angle 358.14 mm (14.1 inches) 0° (closed) to 180° Viewing angles: WXGA Horizontal 40/40° WXGA Vertical 15/30° WXGA+ Horizontal 40/40° WXGA+ Vertical 15/30° Pixel pitch: WXGA 0.2373 WXGA+ 0.2109 Power Consumption (panel with backlight) (typical): WXGA 6.2 W (max) with no inverter losses WXGA+ 7.5 W (max) with no inverter losses Keyboard Number of keys 87 (U.S.
Track Stick (continued) Size protrudes 0.5 mm higher than surrounding keycaps Battery Type 9-cell "smart" lithium ion (85 WHr) 6-cell "smart" lithium ion (56 WHr) 4-cell "smart" lithium ion (35 WHr) Dimensions 185.22 4-cell and 6-cell lithium-ion batteries: Depth 66.6 mm (2.62 inches) Height 19.2 mm (0.76 inch) 9-cell lithium-ion batteries: Depth 93.3 mm (3.67 inches) Height 20.59 m (0.81 inch) Weight 0.51 kg (1.12 lb) (9 cell) 0.33 kg (0.73 lb) (6 cell) 0.24 kg (0.
Battery (continued) Charge time (approximate): Computer off for standard 6-cell battery: approximately 1 hour to 80 % capacity approximately 2 hours to 100% capacity Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. See "Using a Battery" on page 41 for more information on battery life.
AC Adapter (continued) Storage –40° to 65°C (–40° to 149°F) Fingerprint Reader (optional) Type UPEK TCS3 TouchStrip™ strip sensor with CMOS active capacitive pixel-sensing technology Physical Height 32.3 mm (1.27 inches) Width 337 mm (13.3 inches) Depth 238 mm (9.3 inches) Weight (with 6-cell battery and CD drive) 2.
Environmental (continued) Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) Airborne contaminant level G2 or lower as defined by ISA-S71.
Specifications
Getting Help 20 Obtaining Assistance If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Troubleshooting" on page 99 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 101 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 198. 4 Use Dell's extensive suite of online services available at Dell Support (support.
Technical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 196, and then see the contact information for your region or go to support.dell.com.
la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only) • Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password.
Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 199.
Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.
Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to determine the contents of the system’s start-up files.
Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.
Getting Help
Appendix 21 FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. This device complies with Part 15 of the FCC Rules.
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: • Product names: Dell™ Latitude™ D630 and Dell Latitude D630c • Model number: PP24L • Company name: Dell Inc.
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
bit — The smallest unit of data interpreted by your computer. Bluetooth® wireless technology — A wireless technology standard for short-range (9 m [29 feet]) networking devices that allows for enabled devices to automatically recognize each other. boot sequence — Specifies the order of the devices from which the computer attempts to boot. bootable media — A DVD, CD, or floppy disk that you can use to start your computer.
CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once. clock speed — The speed, given in MHz, that indicates how fast computer components that are connected to the system bus operate. CMOS — A type of electronic circuit.
can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor. docking device — See APR.
ECP — extended capabilities port — A parallel connector design that provides improved bidirectional data transmission. Similar to EPP, ECP uses direct memory access to transfer data and often improves performance. EIDE — enhanced integrated device electronics — An improved version of the IDE interface for hard drives and CD drives. EMI — electromagnetic interference — Electrical interference caused by electromagnetic radiation.
your user identity to help secure your computer. folder — A term used to describe space on a disk or drive where files are organized and grouped. Files in a folder can be viewed and ordered in various ways, such as alphabetically, by date, and by size. format — The process that prepares a drive or disk for file storage. When a drive or disk is formatted, the existing information on it is lost. FSB — front side bus — The data path and physical interface between the processor and RAM.
Hz — hertz — A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz). I iAMT — Intel® Active Management Technology — Delivers more secure systems management capabilities, regardless of whether the computer is turned on or off, or the operating system is not responding.
bytes. key combination — A command requiring you to press multiple keys at the same time. kHz — kilohertz — A measurement of frequency that equals 1000 Hz. L LAN — local area network — A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network (WAN).
memory address — A specific location where data is temporarily stored in RAM. memory mapping — The process by which the computer assigns memory addresses to physical locations at start-up. Devices and software can then identify information that the processor can access. memory module — A small circuit board containing memory chips, which connects to the system board. MHz — megahertz — A measure of frequency that equals 1 million cycles per second.
setup options that you can set. O optical drive — A drive that uses optical technology to read or write data from CDs, DVDs, or DVD+RWs. Example of optical drives include CD drives, DVD drives, CDRW drives, and CD-RW/DVD combo drives. P parallel connector — An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port. partition — A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives.
continues the start-up. processor — A computer chip that interprets and executes program instructions. Sometimes the processor is referred to as the CPU (central processing unit). PS/2 — personal system/2 — A type of connector for attaching a PS/2-compatible keyboard, mouse, or keypad. PXE — pre-boot execution environment — A WfM (Wired for Management) standard that allows networked computers that do not have an operating system to be configured and started remotely.
RPM — revolutions per minute — The number of rotations that occur per minute. Hard drive speed is often measured in rpm. RTC — real time clock — Battery-powered clock on the system board that keeps the date and time after you shut down the computer. RTCRST — real-time clock reset — A jumper on the system board of some computers that can often be used for troubleshooting problems.
S/PDIF — Sony/Philips Digital Interface — An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format, which could degrade the quality of the file. standby mode — A power management mode that shuts down all unnecessary computer operations to save energy.
example, Windows Notepad uses a text editor. Text editors do not usually provide word wrap or formatting functionality (the option to underline, change fonts, and so on). TPM — trusted platform module — A hardware-based security feature that when combined with security software enhances network and computer security by enabling features such as file and e-mail protection. travel module — A plastic device designed to fit inside the module bay of a portable computer to reduce the weight of the computer.
combination with the monitor—for your computer. video memory — Memory that consists of memory chips dedicated to video functions. Video memory is usually faster than system memory. The amount of video memory installed primarily influences the number of colors that a program can display. video mode — A mode that describes how text and graphics are displayed on a monitor.
you want to protect data from being changed or destroyed. To write-protect a 3.5-inch floppy disk, slide its write-protect tab to the open position. WWAN — wireless wide area network. A wireless high-speed data network using cellular technology and covering a much larger geographic area than WLAN. WXGA — wide-aspect extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 800.
