Owner's Manual

Installation Guide 7
Requirements
• DDP|ST is pre-installed on all Dell Latitude, Optiplex, and Precision computers and on select Dell XPS notebooks, and
meets the following minimum requirements. Should you need to reinstall DDP|ST, ensure that your computer still
meets these requirements. See www.dell.com/support > Endpoint Security Solutions for more information.
• Windows 8.1 should not be installed on drive 1 on self-encrypting drives. This ope
rating system configuration is not
supported because Windows 8.1 creates a recovery partition drive 0 which in turn, breaks Preboot Authentication.
Instead, either install Windows 8.1 on the drive configured as drive 0, or restore Windows 8.1 as an image to any of the
drives.
• Supported Opal compliant SEDs require updated Intel Rapid Storage Technology Drivers, located at
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/latitude-e6440-laptop?driverId=1KX2H&osCode=
W764&fileId=3356216042&languageCode=en&categoryId=SA
.
IMPORTANT:
Due to the nature of RAID and SEDs, SED management supports RAID only with the Intel Rapid Storage Technology Driver
configured to use a single disk. The issue with “RAID=On” with SEDs is that RAID requires access to the disk to read and
write RAID-related data at a high sector not available on a locked SED from start and cannot wait to read this data until after
the user is logged on. Change the SATA operation in the BIOS from “RAID=On” to “AHCI” to resolve the issue. If the operating
system does not have the AHCI controller drivers pre-installed, the operating system will blue screen when switched from
“RAID=On” to “AHCI.”
NOTE: DDP|ST does not support UEFI Secure Boot with self-encrypting drives on Windows 8 or Windows 8.1. For more information about
UEFI, see http://en.community.dell.com/techcenter/extras/m/white_papers/20278835.aspx .
Drivers
• Intel Rapid Storage Technology Driver
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/latitude-e6440-laptop?driverId=1KX2H&osCode=
W764&fileId=3356216042&languageCode=en&categoryId=SA
Client Prerequisites
The installer installs these components if not already installed on the computer.
Prerequisites
• Microsoft Visual C++ 2012 Update 3 or later Redistributable Package (x86/x64)
• Microsoft .NET Framework v4.0
BEST PRACTICE: Potential installation problems can be avoided if Microsoft .NET Framework is installed on the target computer prior to
client installation.