User's Manual

Reset System
The Reset System function is used to clear all user data from all security hardware on the
platform; this is used, for example, for repurposing a computer. This option will clear all
passwords on the system, except for the Windows user passwords, as well as all data in the
hardware devices (i.e. ControlVault, TPM and fingerprint readers). Credentials for Smartcards will
also be cleared. For self-encrypting drives, this function also disables data protection so the drive
data is accessible.
You must confirm that you understand that you are resetting the system, then click Next. To reset
the system, first you will be required to confirm your identity by entering your Windows password;
then you must enter the password for each security device, if they have been set:
 TPM Owner
 ControlVault Administrator
 BIOS Administrator
 BIOS System (pre-Windows)
 Hard Drive (BIOS)
 Self-Encrypting Drive Administrator
NOTE: For self-encrypting drives, only the Drive Administrator password is required; not all of the
drive users' passwords.
Important! The only way to recover any of the data cleared when you reset the system is to
restore from a previously-saved archive. If you do not have an archive, this data is unrecoverable.
For a self-encrypting drive, only the setup data is deleted; no personal data on the drive is
deleted.