User's Manual

 If you get an error stating that TPM ownership could not be established, clear the TPM in
the system BIOS and attempt to establish ownership again. To clear the TPM, reboot your
computer, press the F2 key when starting back up to access the BIOS settings, then
navigate to Security>TPM Security>Clear TPM.
 If you get an error stating that the TPM Owner password could not be changed, archive the
TPM data (credential archive), clear the TPM in the BIOS, re-establish ownership of the
TPM and restore TPM data (restore credentials).
 Detailed information on the specific error message for Dell Data Protection | Access
(DDP|A) can be found by searching for “DDPA Error Codes” at: http://support.dell.com.