User's Manual
Managing User Fingerprints
Users can register fingerprints which can be used to authenticate to the system either pre-
Windows or for Windows login. In the Fingerprint tab, images of hands display which fingers have
been enrolled, if any. Clicking on a finger in the image launches the Fingerprint Enrollment
wizard, which guides you through the enrollment process. "Enrolling" means saving a fingerprint
to be used for login. You must have a valid fingerprint reader properly installed and configured in
order to enroll fingerprints.
NOTE: Not all fingerprint readers can be used for pre-Windows login. An error message will
display if you attempt to enroll for pre-Windows with an incompatible reader. To find out if the
device is compatible, contact your system administrator or go to support.dell.com for a list of
supported fingerprint readers.
When enrolling fingerprints, you will be prompted to enter your Windows password to verify your
identity. If your policy requires it, you will be prompted to enter your Pre-Windows
(System) password as well. The Pre-Windows password can be used to gain access to the
system if there is an issue with the fingerprint reader.
NOTES:
It is recommended that you enroll at least two fingerprints during the enrollment process.
You must ensure that fingerprints are enrolled before you can enable fingerprint
authentication capabilities.
If you change fingerprint readers on a system, you must re-enroll fingerprints with the new
reader. Switching back and forth between two different fingerprint readers is not
recommended.
If you see repeated "sensor lost focus" messages when enrolling fingerprints, this may
mean that the computer is not recognizing the fingerprint reader. If the fingerprint reader is
external, disconnecting and reconnecting the fingerprint reader often resolves this issue.
Deleting Enrolled Fingerprints
The current user can remove an enrolled fingerprint by clicking on (to de-select) the enrolled
finger in the Fingerprint Enrollment wizard.
An administrator can only remove stored fingerprints for another user by using the Reset System
option, which will remove ALL fingerprints for all users on the system.
NOTE: If you get any errors during the fingerprint enrollment process, you can refer to
support.dell.com for additional details.