Service Manual

Touchpad ............................................................................................................................................................................75
Removing the touchpad.............................................................................................................................................75
Installing the touchpad............................................................................................................................................... 76
WWAN I/O board ............................................................................................................................................................. 77
Removing the WWAN I/O board..............................................................................................................................77
Installing the WWAN I/O board................................................................................................................................77
Palmrest assembly.............................................................................................................................................................78
Removing the palmrest assembly............................................................................................................................ 78
Installing the palmrest assembly.............................................................................................................................. 79
Display bezel........................................................................................................................................................................81
Removing the display bezel....................................................................................................................................... 81
Installing the display bezel.........................................................................................................................................82
Display panel....................................................................................................................................................................... 83
Removing the display panel.......................................................................................................................................83
Installing the display panel.........................................................................................................................................86
Camera.................................................................................................................................................................................89
Removing the camera ............................................................................................................................................... 89
Installing the camera ................................................................................................................................................. 89
Display cable.......................................................................................................................................................................90
Removing the display cable ..................................................................................................................................... 90
Installing the display cable ........................................................................................................................................ 91
Display back-cover............................................................................................................................................................93
Removing the display back-cover........................................................................................................................... 93
Installing the display back-cover..............................................................................................................................93
Chapter 3: Drivers and downloads............................................................................................... 95
Chapter 4: System setup.............................................................................................................96
Boot menu...........................................................................................................................................................................96
Boot Sequence...................................................................................................................................................................96
Navigation keys..................................................................................................................................................................97
System setup options....................................................................................................................................................... 97
Updating the BIOS in Windows ................................................................................................................................... 107
Updating BIOS on systems with BitLocker enabled.......................................................................................... 107
Updating your system BIOS using a USB flash drive........................................................................................ 107
System and setup password......................................................................................................................................... 108
Assigning a system setup password......................................................................................................................108
Deleting or changing an existing system setup password............................................................................... 109
Chapter 5: Troubleshooting........................................................................................................110
Built-in self-test (BIST).................................................................................................................................................. 110
LCD Built-in Self Test (BIST)........................................................................................................................................ 110
Dell SupportAssist Pre-boot System Performance Check diagnostics................................................................111
Running the SupportAssist Pre-Boot System Performance Check................................................................111
Diagnostic LED behavior.................................................................................................................................................112
Diagnostic error messages............................................................................................................................................. 113
System error messages...................................................................................................................................................116
Recovering the operating system.................................................................................................................................116
Real-Time Clock (RTC Reset)....................................................................................................................................... 117
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