Storage Center ™ Enterprise Manager 5.
Enterprise Manager 5.5 Installation and Setup Guide 680-028-010 Revision Date Description A March 2011 Initial release. B April 2011 Updated to include new locations for contacting Dell technical support, downloading product manuals, as well as miscellaneous corrections. This edition obsoletes all previous revisions. Disclaimers Information in this document is subject to change without notice.
Contents Preface Purpose vii Related Publications vii Contacting Dell Support Services 1 vii Welcome Introduction 2 Installation Requirements 3 Installation and Upgrade Process Overview 5 To perform a first-time installation of Enterprise Manager 5 To upgrade Enterprise Manager 5.
To get help 31 To go to the Data Collector Website 31 To check for updates 32 To enter and activate a license key 33 To minimize Data Collector Manager 33 To exit Data Collector Manager 33 Updating Data Collector Properties 34 To view Data Collector general information 35 To update Data Collector service properties 36 To change Data Collector data source 37 To update server port usage 39 To enable or disable the use of a proxy server 40 To change the Data Collector network adaptor 41 To set or change an alt
7 Installing and Registering Server Agents Introduction 72 Installing Server Agents 73 To install the Enterprise Manager Server Agent for Microsoft Servers Completing Server Agent Setup for iSCSI HBAs 75 Configuring IPMI on Dell Compellent Hardware 76 Generation 2 Hardware Platform 76 To configure IPMI 76 To change the default password for the IPMI ADMIN user 78 Generation 3 Hardware Platform 79 To configure IPMI 79 To change the default password for the IPMI ADMIN user 81 8 Using Server Agent Manager In
vi Enterprise Manager 5.
Preface Purpose Enterprise Manager allows an administrator to view and manage one or more Storage Centers. This guide describes how to install and set up Enterprise Manager.
viii Enterprise Manager 5.
1 Welcome Introduction 2 Installation Requirements 3 Installation and Upgrade Process Overview 5 Special Instructions for Installing on 64-Bit Machines 6 Information Required During Installation 7 1
Introduction Enterprise Manager allows you to monitor, manage, and analyze Storage Centers from a centralized management console. Enterprise Manager consists of the following components: • Data Collector: Data Collector is a service that gathers reporting data and alerts from all Storage Centers. There are two types of Data Collectors: Primary and Remote. All installations must include one primary Data Collector. Installing a remote Data Collector is optional.
Installation Requirements Installation Requirements All Enterprise Manager components (Data Collector, Database, Server Agent, and Client) can be run on either x86-32 or x86-64 processors. For 64-bit processors, only AMD64compatible, including Intel 64, are supported. Itanium 32 and Itanium 64 are not supported. The following table lists requirements for Enterprise Manager components: Component Requirements Storage Centers • Storage Center versions 4.1 thru 5.5.
Component Requirements Server Agent for Microsoft Windows Servers • Microsoft .NET Framework 2.0 (included) • Operating systems: Microsoft Windows Server 2003 Microsoft Windows 2008 Microsoft Windows 2008 R2 with the latest service packs • For NAS support: Microsoft Windows Storage Server (WSS) 2008, SP 2, Enterprise Edition (x64). 4 Enterprise Manager 5.
Installation and Upgrade Process Overview Installation and Upgrade Process Overview To perform a first-time installation of Enterprise Manager The process for performing a first-time installation of all Enterprise Manager components consists of these steps: Installation Step Description (Optional) Installing database software for the primary Enterprise Manager Data Collector. See Installing and Configuring a Primary Data Collector on page 9.
Special Instructions for Installing on 64-Bit Machines If you are installing Data Collector or Enterprise Manager Client on a 64-bit machine, follow these additional instructions: Note Only AMD64-compatible 64-bit processors, including Intel 64, are supported by Enterprise Manager. Itanium 64 is not supported. 1 During installation on a 64-bit machine, you may be prompted to install the Java Runtime Environment two times: once for the 32-bit version and again for the 64-bit version.
Information Required During Installation Information Required During Installation Before installing Enterprise Manager components, gather together the following information: Item Write down your information Enterprise Manager Product Key (Contact Dell Compellent support for information on obtaining a key.) Client listener port (Default is 7342. Enter a different port only if another application is using this port.) Web Service port (Default is 443. If port 443 is not available, port 3033 is used.
8 Enterprise Manager 5.
2 Installing and Configuring a Primary Data Collector Introduction 10 Installing the Primary Data Collector 11 Adding an Environment Path for Java 18 Database Configuration 19 9
Introduction Enterprise Manager Data Collector gathers data and alerts from the connected Storage Centers and stores the data in a database or flat file. Enterprise Manager clients, in turn, connect to the Data Collector to send and receive information to and from managed Storage Centers. Primary and Remote Data Collectors All Enterprise Manager installations require a primary Data Collector to store and manage Storage Center data.
Installing the Primary Data Collector Installing the Primary Data Collector 1 Download, unzip, and launch the Enterprise Manager Data Collector Setup file from the Dell Compellent Customer Portal (http://customer.compellent.com). The Welcome window appears.
2 Click Next. The license agreement appears. 3 Click Yes to accept the license agreement. The InstallShield Wizard Complete window appears. 12 Enterprise Manager 5.
Installing the Primary Data Collector 4 Click Finish. The Enterprise Manager Data Collector Setup appears. Note Data Collector can be used for 30 days without activation. 5 Enter the Product Key. If you have internet access: a Enter the Product Key provided by Dell Compellent. b Select Activate over Internet. c Click Next. If you do not have internet access: a b c d e Enter the Product Key provided by Dell Compellent. Select Activate over Email/Phone. Contact Dell Product Support (see http://support.
When the product key is accepted, the Data Collector Setup appears. 6 Select the following: Select Data Collector Type: Select to configure the Data Collector as a Primary Data Collector. For information on installing a remote Data Collector, see Installing and Configuring a Remote Data Collector on page 23. Data Collector Service Properties: Select service properties for the Data Collector. Service User Type: Select the service account: Local Service Account, Local User Account, Domain User Account.
Installing the Primary Data Collector Data Source Type: Select the data source type from the list of available options. Flatfile MySQL (all versions) 1 Click Next. 2 Browse to and select a location for the flatfile. 1 Exit the Data Collector setup. 2 Go to To configure MySQL 4.1 on page 19 or To configure MySQL 5.0 or MySQL 5.1 on page 20 and follow the configuration steps for the database you have selected. 1 Exit the Data Collector setup.
Use Https for SMI-S Server Connections: Select this option to force the Pegasus server to use Https for connections. The default is to not use Https. When enabled, specify the Https port for the SMI-S server. When disabled, specify the Http port to use for the SMI-S server. The the default Http port is 5988; the default Https port is 5989. 9 Click Next. 10 Select to use Open (no security) or Enhanced (secure) security. For Enhanced Security, specify a username/password to administer the Data Collector.
Installing the Primary Data Collector 12 Note the location of the Data Collector Website. You can install Enterprise Manager Clients and Enterprise Manager Server Agents from the website. For complete information on using the website, see Using the Data Collector Website on page 87. 13 Click Next. 14 Click Finish. You are finished installing the Data Collector. The Data Collector Manager icon appears in the task bar.
Adding an Environment Path for Java In some installations, the Data Collector Service fails to start after installation is complete. This can occur when the Data Collector is re-directed to use an older version of Java that was installed prior to the Data Collector installation. To correct the problem, update the system PATH environment variable to point to the new version of Java.
Database Configuration Database Configuration Follow the instructions for the database you are using: If you select this type of database Turn to Flat file No additional configuration is required. MySQL 4.1 To configure MySQL 4.1 on page 19 MySQL 5.0 or MySQL 5.1 To configure MySQL 5.0 or MySQL 5.1 on page 20 MS SQL Server 2005 MS SQL Server 2008 MS SQL Server 2005 Express Edition MS SQL Server 2008 Express Edition To configure Microsoft SQL Servers 2005/ 2008 on page 21 To configure MySQL 4.
Port: Enter the number of the TCP port that was configured during the SQL TCP/IP setup. (The default for MySQL 4.1 is 3306.) Username/Password: Enter the username and password for a user defined in the database that has administrator rights. 10 Click Next and go to Enter SMI-S Server Properties on page 15 to continue the Data Collector setup. To configure MySQL 5.0 or MySQL 5.1 1 In the Data Source Type field, select MySQL 5.0 or MYSQL 5.1. Do not press Next at this time.
Database Configuration Server: Enter the DNS name or the IP address of the server that has the database installed. Port: Enter the number of the TCP port that was configured during the database TCP/ IP setup. (The released default for MySQL 5.0 is 3306.) Username/Password: Enter the username and password for a user defined in the database that has administrator rights. 12 Click Next and go to Enter SMI-S Server Properties on page 15 to continue the Data Collector setup.
b Right-click on TCP/IP and select enable. 5 Restart SQL Server a Click SQL Server 2005 Services. b Right click MSSQLSERVER (or SQLEXPRESS for MS SQL Server 2005 Express Edition) and click restart. 6 Open the SQL Server Management Studio, and select SQL Server and Windows Authentication Mode. (SQL 2005 Server Management Studio is available for download from the Microsoft website.
3 Installing and Configuring a Remote Data Collector Requirements 24 Installation Procedure 25 Disconnecting and Reconnecting a Remote Data Collector 28 23
Requirements If installed and configured, a remote Data Collector can activate a disaster recovery site if the primary Data Collector becomes unavailable. Requirement Description Primary Data Collector Before installing and configuring a remote Data Collector, the primary Data Collector must be installed, configured, and started (running). The remote Data Collector connects to the primary Data Collector. License An Enterprise Manager Foundation license is required to install a remote Data Collector.
Installation Procedure Installation Procedure 1 Download and unzip the Enterprise Manager 5 Data Collector Setup file from the Dell Compellent Customer Portal (http://customer.compellent.com), and launch Setup.exe. The Welcome window appears. 2 Click Next. The license agreement appears. 3 Click Yes to accept the license agreement. The InstallShield Wizard Complete window appears. 4 Click Finish. The Enterprise Manager Activation window appears.
7 Click OK. The Data Collector Setup appears. 8 Select the following: Select Data Collector Type: Select Configure as Remote Data Collector. Data Collector Service Properties: Select service properties for the Data Collector. Service User Type: Select the service account: Local Service Account, Local User Account, Domain User Account. For Local User Account and Domain User Accounts, you must also enter the domain name (for domain accounts), the user name, and the password.
Installation Procedure 9 Click Next. The Select Primary Data Collector dialog displays. 10 Enter the following: Server: Enter the IP address of the primary Data Collector server. Port: Enter the port for the primary Data Collector. The default is 7342. User Name/Password: Enter a valid Enterprise Manager user name and password. For Enterprise Managers running with Enhanced security, the user must be a member of the Administrator group. 11 Click Next.
Disconnecting and Reconnecting a Remote Data Collector To temporarily disconnect a remote Data Collector 1 On the remote Data Collector server: a Open the Data Collector Manager. b Click to stop the Data Collector Manager service. 2 Log on to the Enterprise Manager client, and display the Remote Data Collector viewer. The State for the remote Data Collector shows Not Connected the next time the primary Data Collector attempts to synchronize with the remote Data Collector.
4 Using Data Collector Manager Opening Data Collector Manager 30 Using Data Collector Controls 31 Updating Data Collector Properties 34 Cleaning Up Data Collector Databases 51 Using Data Collector to Phone Home Data 52 Migrating the Primary Data Collector 53 Migrating a Microsoft SQL Server Database 54 29
Opening Data Collector Manager Data Collector is a server that is started each time Windows is started. Use the Data Collector Manager to manage the service. To open the Data Collector Manager: • Double-click on the Data Collector icon . or • Select Data Collector Manager from the Windows Start menu. The Data Collector Manager appears. Status Message Area Control Buttons Version Information Commands 30 Enterprise Manager 5.
Using Data Collector Controls Using Data Collector Controls Data Collector is a service that automatically starts when the server is rebooted. With Data Collector Manager, you can: • View Data Collector status. • Start and stop Data Collector service. • Set Data Collector properties. Press To Stop Data Collector service. Start Data Collector service. Refresh the display. Set properties for Data Collector. See Updating Data Collector Properties on page 34.
To check for updates 1 Double-click on the Data Collector icon . 2 Click Check for Upgrade. 3 The Data Collector Manager informs you if there are upgrades available. 4 If there is an upgrade, click Yes. Enterprise Manager asks you if you want to install the new version. 5 Click Yes. 32 Enterprise Manager 5.
Using Data Collector Controls To enter and activate a license key Note Data Collector can be used for 30 days without activation. 1 Double-click on the Data Collector icon . 2 Click Activate. The Enterprise Manager Activation dialog appears. 3 Enter the Enterprise Manager product key. (If you are activating with a new product key, click New Product Key. If you have internet access: a Select Activate over Internet. b Click Activate Now.
Updating Data Collector Properties The options displayed on property dialogs depend on whether the Data Collector is currently running or stopped, as well as the Enterprise Manager licensed features. Note If the Data Collector Enhanced security is enabled, you are prompted to log in to the Data Collector to access the Data Collector Properties, and your user name must be a member of the Administrator group. See Using Enhanced Security on page 55 for more information on Data Collector Enhanced security.
Updating Data Collector Properties To view Data Collector general information 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. General Information includes: Version: Shows the Data Collector software version number. Unique ID: Shows the unique ID for Java Version: Shows the Java software version number. Database Server: Shows the database configured in setup Database JDBC: Shows the database driver.
To update Data Collector service properties 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. 3 Click Service. 4 In the bottom right of the properties display, click Change. 5 Change any of the following: Service User Type: Select the user account type under which to run the Data Collector. Options include Local Service Account, Local User Account, and Domain User Account. The default is Local User Account.
Updating Data Collector Properties 6 Click Apply Changes. To change Data Collector data source Use the Change Data Source operation to update Data Collector to use a new database. The sequence of steps presented in the Change Data Source wizard are the same as those presented in the initial setup for the Data Collector. Note The Change Data Source option re-configures an existing primary Data Collector to use a new database.
Port: Enter the number of the TCP port that was configured during the database TCP/ IP setup. Username/Password: Enter the username and password for a user defined in the database that has administrator rights. 8 Click Next and specify the historical data from the current database you want to move to the new database. 9 Click Finish. 38 Enterprise Manager 5.
Updating Data Collector Properties To update server port usage 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. 3 Click Network. 4 In the bottom right of the properties display, click Change. Web Service Port: Enter the port for the web service. The default is 8080. Client Listener Port: Enter the port at which the Data Collector Manager listens for the client. The default is 7342.
To enable or disable the use of a proxy server 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. 3 Click Network. 4 In the bottom right of the properties display, click Change. Use Proxy Server: Enable or disable the use of a proxy server. Proxy Server IP Address/Hostname: Enter the IP address or host name of the proxy server. Proxy Server Port: Enter a port for the proxy server. 5 Click Apply Changes. 40 Enterprise Manager 5.
Updating Data Collector Properties To change the Data Collector network adaptor 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. 3 Click Network. 4 In the bottom right of the properties display, click Change. Automatically Select Network Adaptor: Enable this option to have the system automatically select a network adaptor. Disable this option if you want to select the network adaptor.
To set or change an alternate phone home IP address 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. 3 Click Network. 4 Click Change, and change any of the following: Use Alternative Phone Home: Enable or disable the use of an alternate phone home. Alternative Phone Home IP Address: Enter the IP address or host name the alternate phone home. Test Alternative Phone Home: Click the option to test the alternative phone home address.
Updating Data Collector Properties To change SMTP Server properties 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. 3 In the left pane, click SMTP Server. 4 Click Change and change the following: From Email Address: Enter the from address for Data Collector emails. SMTP Server (IP Address or Host Name): Enter the IP address or host name for the SMTP server. SMTP Server Port: Enter the SMTP server port.
To update Data Collector reporting configuration limits 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. 3 In the left pane, click Reporting Configuration. 4 Click Change, and change any of the following: Maximum log file size (KB): Minimum is 1024. Maximum number of logs files: Minimum is 4. Maximum number of alerts transferred: Minimum is 500. Maximum number of logs transferred: Minimum is 500.
Updating Data Collector Properties To change SMI-S properties 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. 3 Click SMI-S. Note For complete information on setting SMI-S properties, see Setting Up SMI-S on page 94.
To change Available Storage Centers 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. 3 In the left pane, click Storage Center Viewer. To delete an available Storage Center: a Click on the Storage Center you want to delete, and click Delete System. A warning message displays. b Click OK to the delete the Storage Center from the Data Collector.
Updating Data Collector Properties To change Data Collector user security Note For details on using Data Collector Enhanced security, see Using Enhanced Security on page 55. 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. 3 In the left pane, click User Viewer. To change user security from Open to Enhanced: a Click on Change User Security to Enhanced. A warning message appears. b Click OK to switch to enhanced security.
To update users and user maps Note For information on managing users when the Data Collector is running with Enhanced security, see Using Enhanced Security on page 55. 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator and go to Using Enhanced Security on page 55 for information on managing users with enhanced security enabled. 3 Click the User Viewer. To delete a user: a Select the user you want to delete, and click Delete User.
Updating Data Collector Properties To view log entries 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. 3 Click Log Viewer. Enterprise Manager displays the following: • Time stamp • Message • Subsystem • Level, such as Error or Debug 4 Click OK to exit the display.
To set debug log options Note Set debug log options only when instructed to do so by a Copilot. 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. 3 Click Debug Loggers. 4 Click Change and enable or disable the one or more logs as directed by a Copilot. 5 Click Apply Changes. 50 Enterprise Manager 5.
Cleaning Up Data Collector Databases Cleaning Up Data Collector Databases To clean up a Data Collector database: 1 Do one of the following: MySQL (all versions) Enter the following SQL commands as an Admin user: mysql> Drop Database compmsadb; mysql> DELETE FROM mysql.user WHERE User = 'compmsauser'; mysql> FLUSH PRIVILEGES; MS SQL (all versions) Enter the following SQL commands as an Admin user: Drop Database compmsadb; EXEC SP_DropLogin 'compmsauser'; 2 Reinstall the Enterprise Manager Data Collector.
Using Data Collector to Phone Home Data Dell Compellent offers a Data Collector license that allows only the Phone Home feature. This option allows Data Collector to phone home Storage Center data not included in the standard Storage Center Phone Home. To set up Phone Home schedules: 1 Double-click on the Data Collector icon . 2 Click Properties. If prompted to do so, log in as an administrator. 3 Add Storage Centers for which you want to Phone Home data: a Click Add Storage Center.
Migrating the Primary Data Collector Migrating the Primary Data Collector You can migrate the primary Data Collector to a different server by following these general steps: 1 Install the primary Data Collector on the server to which you want to migrate the Data Collector: a Download and unzip the Enterprise Manager 5 installation files from the Dell Compellent Customer Portal (http://customer.compellent.com), and launch Setup.exe. b Click Data Collector. The Welcome window appears. c Click Next.
Migrating a Microsoft SQL Server Database To migrate a Microsoft SQL Server (2005/2008) database used by the primary Data Collector, follow these general steps. 1 Back up the database on the original Microsoft SQL Server. 2 Perform a restore of the database on the new Microsoft SQL Server. 3 Once restored, create a login of compmsauser. Do not assign to a schema at this point.
5 Using Enhanced Security Introduction 56 Enhanced Security User Group Roles 57 Implementing Enhanced User Security 58 Managing Enhanced Security 59 55
Introduction Data Collector provides two levels of user security: • Open Open security mode is the default mode. When running in open security mode, all Enterprise Manager users have access to all Enterprise Manager functions. New users can be created by an Enterprise Manager client when the client connects to the Data Collector.
Enhanced Security User Group Roles Enhanced Security User Group Roles The following table shows the Data Collector access capability of the three user group roles: Capability Viewer Creator Administrator View Storage Center Data ■ ■ ■ View Chargeback Data ■ ■ ■ View Automated Reports ■ ■ ■ View Threshold Alert ■ ■ ■ View Server Agent Information ■ ■ ■ Manage Storage Centers ■ ■ Manage Replications ■ ■ Manage Automated Reports ■ ■ Manage Chargeback ■ ■ Manage Server Agent
Implementing Enhanced User Security To enable enhanced security Note Before enabling enhanced security, make sure you have already created at least one Data Collector user via an Enterprise Manager client. To do so, install an Enterprise Manager client and then create a new user. See Installing and Configuring Enterprise Manager Clients on page 63. 1 Double-click on the Data Collector icon . 2 Click Properties. The Enterprise Manager Setup window appears. 3 Click User Viewer.
Managing Enhanced Security Managing Enhanced Security Once the Data Collector security mode is set to enhanced, all users and corresponding Storage Centers are managed via the Data Collector Manager. To create a Data Collector user 1 Double-click on the Data Collector icon . 2 Click Properties, and log on to the Data Collector as an administrator. 3 Click User Viewer. 4 Click Create User. 5 Enter the following: User: Enter a name for the user. New Password: Enter a password for the user.
Note You can set or change Storage Center mappings only for users that belong to the Viewers group. Users that belong to either the Administrator or Creator groups manage their own Storage Center mappings via the Enterprise Manager client. 5 Select the Storage Centers for the user, and click OK. To change the user group for a Data Collector user 1 Double-click on the Data Collector icon . 2 Click Properties, and log on to the Data Collector as an administrator. 3 Click User Viewer tab.
Managing Enhanced Security 5 Select the following: New Password: Enter a password for the user. Confirm Password: Re-enter the user password. Require Password Change on Next Login: Select this option to require the user to change the password at next login. 6 Click OK. To delete a user 1 Double-click on the Data Collector icon . 2 Click Properties, and log on to the Data Collector as an administrator. 3 Click User Viewer tab. 4 Select the user you want to delete, and click Delete.
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6 Installing and Configuring Enterprise Manager Clients Client Port Usage Requirements 64 Installation Procedure 65 Enterprise Manager Client Configuration 67 Installing Additional Enterprise Manager Clients 69 63
Client Port Usage Requirements If you are installing Enterprise Manager Client on a system that has the firewall feature enabled, open the following ports on your system: 64 Port Usage Port Client Listener 9852 Data Collector Listener 7342 Data Collector Web Services 8080 Enterprise Manager 5.
Installation Procedure Installation Procedure Note Before installing Enterprise Manager Client, make sure you exit all applications. The Data Collector Website allows you to download installation files for the Enterprise Manager Client and Enterprise Manager Server Agent. In addition, the website displays Enterprise Manager client help, as well as the Enterprise Manager user and setup guides. 1 Go to the Enterprise Manager Data Collector Website.
4 Click Next. The License Agreement window displays. 5 Click Yes. The InstallShield wizard installs the Enterprise Manager client. When complete, the installation complete window displays. 6 Click Finish. The Enterprise Manager icon appears on the desktop. 66 Enterprise Manager 5.
Enterprise Manager Client Configuration Enterprise Manager Client Configuration After installing the client, configure the client by identifying the Data Collector for the client and adding Storage Centers to manage. Note If your site has enabled enhanced security for the Data Collector, you cannot create a new user via the Enterprise Manager client. Contact the Data Collector administrator to obtain your username and password, as well as the IP address for the Data Collector.
2 From the Management menu, select Add Storage Center. The Add New Storage Center window appears. 3 Select one of the following: • Add new Storage Center: Select this option to add a Storage Center that does not appear in the list of Storage Centers. • Select Storage Center from list: Select this option to add a Storage Center that appears in the list of Storage Centers, and then select the Storage Center from the list. 4 Click Next.
Installing Additional Enterprise Manager Clients Installing Additional Enterprise Manager Clients Install additional Enterprise Manager Clients as needed. Follow the instructions in Installation Procedure on page 65 and Enterprise Manager Client Configuration on page 67 for each client you want to install.
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7 Installing and Registering Server Agents Introduction 72 Installing Server Agents 73 Completing Server Agent Setup for iSCSI HBAs 75 Configuring IPMI on Dell Compellent Hardware 76 71
Introduction The Enterprise Manager Server Agent for Microsoft Windows is an optional utility that allows you to see server information as reported by a Windows operating system.
Installing Server Agents Installing Server Agents Install and register a Server Agent on each Microsoft Windows server attached to the Storage Center: • Microsoft Windows Server 2003 or 2008 with the latest service packs installed. • Microsoft Windows Storage Server (WSS) 2008, SP 2, Enterprise Edition (x64). Before installing a Server Agent, make sure you have configured IPMI on the Dell Compellent NAS server. See Configuring IPMI on Dell Compellent Hardware on page 76.
Socket Listening Port: Enter the socket listening port for the Server Agent Service. The default is 27355. Enable Enhanced Debugging: Enable enhanced debugging only when instructed to do so by Copilot Services. Host/IP Address: Enter the host name or IP address of the Data Collector. Web Service Port: Enter the web service port for the Data Collector. The default is 8080. Automatically Manage on Storage Center: Select this checkbox to automatically create and manage the server on the Storage Center.
Completing Server Agent Setup for iSCSI HBAs Completing Server Agent Setup for iSCSI HBAs For servers running iSCSI HBAs, Enterprise Manager does not automatically recognize the WWNs for the server when the server is registered. To populate the list of WWNs, you must manually map the server to the Storage Center(s) using the Enterprise Manager Client. See the Enterprise Manager User Guide for details on Server Agents and manually mapping servers to Storage Centers.
Configuring IPMI on Dell Compellent Hardware Enterprise Manager communicates with Dell Compellent NAS and zNAS servers via the IP address of the Intelligent Platform Management Interface (IPMI) card. For this release: • The Microsoft-based NAS server Generation 2 hardware. • The Open-Source-based zNAS server Generation 3 hardware. The next subsections explain how to configure the IPMI card and change the default ADMIN password on both hardware platforms.
Configuring IPMI on Dell Compellent Hardware 3 From the Advanced menu, arrow down and click IPMI. The IPMI window appears. 4 On the IPMI window, scroll down and select the IPMI LAN Configuration option. The IPMI Lan Configuration window appears. 5 Set the following: • VLAN Tagging: Enable or disable as appropriate for your site. • VLAN ID: Set a value appropriate for your site. • IP Address: Set an IP address for IPMI. • IP Subnet Mask: Set the IP subnet mask for IPMI.
Note The IPMI menu does not provide options for setting an IPMI username and password. The default username is ADMIN and the default password is ADMIN. 6 Press F10 to Save and Exit. The Setup Confirmation window appears. 7 Click Yes to save your changes. 8 Reboot the server. To change the default password for the IPMI ADMIN user 1 Browse to the IP address for the IPMI card. 2 Enter the default username ADMIN and the default password ADMIN. 3 Click on User Management, and select Change Password.
Configuring IPMI on Dell Compellent Hardware Generation 3 Hardware Platform To configure IPMI 1 Access the system BIOS Setup Utility by pressing the DEL key during the POST process. 2 Use the arrow keys to select the Advanced tab at the top of the window. The Advanced window appears. 3 From the Advanced menu, select IPMI. The Advanced – IPMI Configuration menu appears.
4 On the menu, select the Set LAN Configuration option. The Advanced – IPMI Configuration – Set LAN Configuration menu appears. 5 Set the following: • IP Address: Set an IP address for IPMI. • Subnet Mask: Set the IP subnet mask for IPMI. • Gateway Address: Set the default gateway for IPMI. • MAC Address: Set the MAC address for IPMI. Note The IPMI menu does not provide options for setting an IPMI username and password. The default username is ADMIN and the default password is ADMIN.
Configuring IPMI on Dell Compellent Hardware To change the default password for the IPMI ADMIN user 1 Browse to the IP address for the IPMI card. 2 Enter the default username ADMIN and the default password ADMIN. The System Information Summary window appears. 3 Click the Configuration tab. the Options window appears. 4 Click Users. The User List window appears.
5 Click ADMIN to select and click Modify User. The Modify User window appears. Note Change Password is checked by default. 6 Enter and confirm the new password and click Modify. A window appears reporting success or any errors encountered. 82 Enterprise Manager 5.
8 Using Server Agent Manager Introduction 84 Using Server Agent Manager Controls 85 83
Introduction Server Agent runs as a service that automatically starts when Windows is started. After installing the Enterprise Manager Server Agent, the Server Agent Manager icon appears in the Windows System Tray. Use the Server Agent Manager to manage the Server Agent service. To open the Server Agent Manager: • Double-click the Server Agent Manager icon . or • Select Server Agent Manager from the Windows Start menu. The Server Agent Manager appears.
Using Server Agent Manager Controls Using Server Agent Manager Controls With the Enterprise Manager Server Agent Manager, you can: • View Server Agent Status. • Start and stop Server Agent service. • Set Server Agent properties. Press To Stop Server Agent. Start Server Agent. Refresh the display. Set properties for Server Agent. See To set Server Agent Manager properties on page 85. To set Server Agent Manager properties 1 Double-click the Server Agent Manager icon 2 Click . .
Web Service Port: Enter the web service port for the Data Collector. The default is 8080. Automatically Manage on Storage Center: Select this checkbox to automatically create and manage the server on the Storage Center. For Dell Compellent NAS server only: IPMI IP Address: Enter the IP address of the IPMI interface card. IPMI User Name: Enter the IPMI username. IPMI Password: Enter the IPMI password. Note Alternately, you can register a Server Agent via the Enterprise Manager client.
9 Using the Data Collector Website Introduction 88 Updating Enterprise Manager Software 89 87
Introduction The Enterprise Manager Data Collector Website is set up automatically when a primary Data Collector is installed on a server. The default location of the website is as follows: https://:/web/index.htm Variable Description EMCD_IP_ADDRESS The IP address of the Enterprise Manager Data Collector server. EMDC_Web_Server_Port The web server port. If the default port 443 is used, you can omit the port.
Updating Enterprise Manager Software Updating Enterprise Manager Software Once a new version of the Enterprise Manager Data Collector is installed, the corresponding versions of the Enterprise Manager Client and Enterprise Manager Server Agents are available via the Data Collector Website. When a client or server agent connects to a Data Collector that is newer than the connecting client or server agent software, the user is prompted to update the software.
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10 Using the Dell Compellent SMI-S Provider About SMI-S 92 Setting Up SMI-S 94 Manually Managing Pegasus Users 97 Supported Storage Management Applications 98 91
About SMI-S The Storage Management Initiative Specification (SMI-S) is a standard interface specification developed by the Storage Networking Industry Association (SNIA). Based on the Common Information Model (CIM) and Web-Based Enterprise Management (WBEM) standards, SMI-S defines common protocols and data models that enable interoperability between storage vendor software and hardware. Dell Compellent SMI-S Provider The Dell Compellent SMI-S Provider works with the open source Pegasus CIM Server.
About SMI-S Dell Compellent-Supported SMI-S 1.
Setting Up SMI-S The Dell Compellent SMI-S Provider is set up via the Enterprise Manager Data Collector Manager properties. SMI-S can be set up during the Data Collector installation or at a later time. Setting up the Dell Compellent SMI-S provider consists of setting the following Data Collector Manager properties: • On the General properties tab, select the Service User Type for the Data Collector Service. The User Type you select determines the options that are available for managing Pegasus users.
Setting Up SMI-S Local Service Account: Select this option to run the Data Collector under a local service account. Note that this option requires you to manually add at least one Pegasus user to the Pegasus CIM server. See Manually Managing Pegasus Users on page 97 for details. Local User Account or Domain User Account: Select this option to run the Data Collector under a specific user account. The account must have administrative privileges and be able to log on as a service.
Manually Manage Users: Select this option if you want to manually manage SMI-S users. See Manually Managing Pegasus Users on page 97. If the Data Collector Service User Type (see To select the Data Collector Service User Type on page 94) is set to Local Service Account, you must manually add at least one Pegasus user to the Pegasus server to support SMI-S, and this option is automatically enabled. For all other Service Types (Local User Account or Domain User Account), the default is disabled.
Manually Managing Pegasus Users Manually Managing Pegasus Users Pegasus Command-Line Tools To manually manage users for the Pegasus Server, use the following Pegasus commandline tools located in the \Pegasus\bin\ subdirectory of the installed Data Collector: • cimuser.exe Allows you to add and manage Pegasus users. • cimtrust.exe For Https, allows you to add Pegasus users to the list of trusted users.
Supported Storage Management Applications Dell Compellent SMI-S supports HP® Storage Essentials, which is a separately-purchased, standards-based storage management solution.
Glossary A activate disaster recovery Process of mapping a volume to a server so that you can use it to run IO through. active space Amount of space that is used by a volume if the volume has no Replays attached to it. This number does not include RAID overhead. actual space Amount of active space plus Replay space. assigned disks Disks that have been assigned to a folder and are part of the Dell Compellent page pool.
C cache A high speed memory or storage device used to reduce the time required to read data from or write data to a lower speed memory or device. CHAP (Challenge Handshake Authentication Protocol) An option for authentication of iSCSI communications, particularly between two Storage Centers when replicating over iSCSI.
E enclosure A physical enclosure that provides a single interface, power and cooling to multiple disks. Also known as Just a Bunch of Disks (JBOD). F FC (Fibre Channel) High-speed, fully duplexed serial communication protocol permitting data transfer rates of up to 8 Gigabits per second with a roadmap extending up to 10 Gigabit. FE (front end) Connection between controller and server. free space Total available space minus used space.
M management controller In a clustered-controller environment, the controller that is communicating with the server. migrate volume Copies data to a new volume, and then erases the original volume. Migrate has the same effect as moving a volume. mirror volume Copies volume data to the remote site and maintains updates between the local volume and the remote volume until the mirror is manually broken. N NAT (Network Address Translation) Also known as network masquerading or IP-masquerading.
R RAID 0 Data is striped across the available disks providing improved performance. RAID 0 does not provide any data redundancy. RAID 5 Maintains a logical copy of the data using a mathematically derived rotating parity stripe. The parity stripe is derived from the data stripes. This method has less overhead for the redundant information than RAID 10; however, write performance is slower than RAID 10 due to the calculation of the parity stripe for every write. Read performance is similar to RAID 10.
Replay profile Collection of Replay rules that can be used for creating a Replay. replicating system Storage Center system being Replicated. replication Copying data to a remote location, online and in real time, via the internet or a corporateleased line connection.
T target system Storage Center to which volumes are being replicated. threshold alert definition Defines the event or condition that triggers an alert. threshold alert object Defines what logical objects are monitored, such as a system, volume folder, or volume. total available space Same as Available Space. total storage Actual Space plus the amount of space taken up by RAID overhead. total storage space Amount of space the volume takes of actual disk space, including RAID overhead.
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