User's Manual

241
Phoning Home
Phoning Home
Phone Home sends a copy of a Storage Center configuration to Dell Support Services to
enable them to support a system. The initial configuration is sent to Dell Support Services
when the Storage Center system is installed. If you have questions about your system,
Phone Home to report your current configuration.
The
Phone Home wizard initiates Phone Home process, and displays whether a Phone
Home process is in progress. To initiate the Phone Home process, Select Phone Home Now .
If you select Phone Home Now while a Phone Home process is already in progress, you
will be warned and given the opportunity to restart the Phone Home process. Once the
initial Phone Home process is finished, you can start another Phone Home by selecting
Phone Home Now.
 To Phone Home immediately
From the Storage Management menu, choose System > Phone Home > Phone Home . The
Phone Home wizard displays the status of each of the items that are being phoned home.
Items that are being phoned home display In Progress . Once completed, this state changes
to Success if the Phone Home is successful, or Failure if the Phone Home could not be
completed.
Figure 201. Phone Home
Depending upon the status of the system, some items may not be phoned home. These
items display a State of Never Run. To view whether a Phone Home is currently in progress,
check the State column. If any items have a state of In Progress, this means a Phone Home
is currently in progress.
1 From the Storage Management menu, select System > Phone Home > Phone Home .
The system displays previous Phone Home events.
2 Click Phone Home Now . System Manager informs you that Phone Home is started.
3 System Manager informs you that the log was successfully transferred.