Dell™ Latitude™ ATG D630 User’s Guide Model PP18L w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Contents 1 Finding Information 2 About Your Computer Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Right Side View Back View 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Bottom View 3 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hibernate Mode . . . . . . . . . . . . . . . . . . . . 35 Accessing Power Options Properties . . . . . . . . . . . . . . . . . . . 35 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Battery Errors. Using the Keyboard Numeric Keypad .
7 Setting Up and Using Networks Connecting a Network or Broadband Modem Cable ® . . . . . . . . . . . . . . ® Setting Up a Network in the Microsoft Windows XP Operating System . . Setting Up a Network in the Microsoft Windows Vista® Operating System . Wireless Local Area Network . 49 50 . 50 . . . . . . . . . . . . . . . . . . . . . . . . . 50 What You Need to Establish a WLAN Connection . . . . . . . . . . . . . 50 Checking Your Wireless Network Card . . . . . . . . . . . . . . . . . . .
ExpressCards . . Smart Cards . . . Card Blanks . . . Extended Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing a PC Card or ExpressCard . PC Card . . . ExpressCard. 65 65 65 66 . . . . . . . . . . . . . . . . . . . . . . 66 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11 Troubleshooting Diagnostic Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostic Light Codes During POST . 79 . . . . . . . . . . . . . . . . . . . . . . . . 81 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Dell™ Technical Update Service Dell Diagnostics When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . Starting the Dell Diagnostics From Your Hard Drive . . . . . . . .
Wireless Local Area Network (WLAN) . . . . . . . Mobile Broadband (Wireless Wide Area Network) . . . . . . . . . . . . 95 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 PC Card Problems Power Problems Ensuring Sufficient Power for Your Computer Docking Power Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 97 Printer Problems . . . . . . . . . . . . . . . . . . . .
Using the Hardware Troubleshooter Tool . Microsoft Windows XP . . Microsoft Windows Vista . . . . . . . . . . . . . . . . . . . 110 . . . . . . . . . . . . . . . . . . . . . . . . 110 111 . . . . . . . . . . . . . . . . . . . . . . . . Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . . Using Microsoft® Windows® System Restore Using the Operating System Media . . . . . . 111 . . . . . . . . . . . . . . 111 112 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Packing the Computer Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Traveling by Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 17 Specifications 18 Getting Help Obtaining Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Technical Support and Customer Service DellConnect . . . . . . . . . . . . . . . . Online Services . . . . . . . . . . . . . .
1 Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • A diagnostic program for my computer • Drivers for my computer • Notebook System Software (NSS) Drivers and Utilities Media NOTE: The Drivers and Utilities media may be optional and may not ship with your computer.
What Are You Looking For? Find It Here • • • • Quick Reference Guide NOTE: This document may be optional and may not ship with your computer. How to set up my computer Basic troubleshooting information How to run the Dell Diagnostics How to open my computer NOTE: This document is available as a PDF at support.dell.com. • • • • • • Warranty information Terms and Conditions (U.S.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care — Contact information, service call and order status, warranty, and repair information • Service and support — Service call status and support history, service contract, o
What Are You Looking For? Find It Here • Information on network activity, the Power Management Dell QuickSet Help Wizard, hotkeys, and other items controlled by Dell To view Dell QuickSet Help, right-click the QuickSet QuickSet. ® ® icon in the Microsoft Windows taskbar. For more information on Dell QuickSet, see "Dell™ QuickSet" on page 137. • How to reinstall my operating system Operating System Media NOTE: The Operating System media may be optional and may not ship with your computer.
2 About Your Computer Front View 1 2 15 3 14 13 12 4 11 5 10 9 8 7 6 About Your Computer 15
1 display latch 2 display 3 power button 4 device status lights 5 keyboard 6 touch pad 7 fingerprint reader (optional) 8 speaker 9 touch pad buttons/track stick buttons 10 track stick 11 keyboard status lights 12 volume control buttons 13 ambient light sensor 14 mute button 15 keyboard illumination lights DEVICE STATUS LIGHTS 16 About Your Computer
Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks to indicate battery charge status. Turns on when wireless devices are enabled. Turns on when Bluetooth® wireless technology is enabled. To enable or disable Bluetooth wireless technology, move the wireless switch to the "on" position.
KEYBOARD STATUS LIGHTS The green lights located above the keyboard indicate the following: 9 Turns on when the numeric keypad is enabled. A Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled. — Press and the right-arrow key to toggle on and off these lights for illumination of the keyboard in low-light environments (see "Keyboard Illumination" on page 40).
A M B I E N T L I G H T S E N S O R — Detects available environmental light and automatically increases or decreases the display backlighting to compensate for low-light and high-light environments. Press the and left-arrow keys to enable or disable the sensor ("Using the Ambient Light Sensor" on page 45).
Attach headphones to the connector. Attach a microphone to the connector. IEEE 1394 C O N N E C T O R — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras. S M A R T C A R D S L O T ( W I T H B L A N K ) — Supports one smart card. Smart cards provide a variety of functions, including security features and data storage. The blank prevents foreign matter from entering the interior of the computer when a smart card is not installed in the smart card slot.
NOTE: The Dell Wi-Fi Catcher Network Locator light appears only when the computer is turned off and wireless networking is activated in the system setup program. While working in Microsoft Windows operating systems, the light is designed not to appear. PC C A R D S L O T — Supports one PC Card, such as a modem or network adapter. The computer ships with a blank installed in the slot to prevent foreign matter from entering the computer interior when a card is not installed (see "Card Types" on page 65).
Back View 1 2 3 4 5 6 7 8 1 network connector (RJ-45) 2 modem connector (RJ-11) 3 USB connectors (2) 4 serial connector 5 video connector 6 AC adapter connector 7 air vents 8 port cover CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
NETWORK CONNECTOR (RJ-45 ) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector. Connects the computer to a network. The two lights next to the connector indicate status and activity for wired network connections. For information on using the network adapter, see the device user’s guide supplied with your computer. MODEM CONNECTOR ( R J - 1 1) Connect the telephone line to the modem connector.
2 1 1 AC adapter 2 port cover The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
Bottom View 1 2 3 7 4 5 6 1 memory module cover 2 battery charge gauge/health gauge 3 battery 4 battery-bay latch releases (2) 5 docking-device connector 6 air vents 7 hard drive BATTERY CHARGE GAUGE/HEALTH GAUGE Battery Charge" on page 32). — Provides information on the battery charge (see "Checking the B A T T E R Y — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet (see "Using a Battery" on page 31).
About Your Computer
3 Transferring Information to Another Computer You can use your operating system wizards to help you transfer files and other data from one computer to another. For instructions, see the following section that corresponds to the operating system that your computer is running. NOTE: "Old computer" or "source computer" refers to the original computer from which the information is transferred; "new computer" or "destination computer" refers to the computer to which you transfer the information.
1 Click Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next. 5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time.
4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive→ Next. 5 Insert the removable media, such as a writable CD, and click OK. 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next. 7 Go to the source computer. To copy data from the source computer: 1 On the source computer, insert the wizard disk. 2 Click Start→ Run.
Follow the instructions provided on the screen by the Windows Easy Transfer wizard. Easy Transfer Cable for Windows Vista NOTE: Dell does not provide the Easy Transfer Cable. 1 Insert the Easy Transfer Cable for Windows Vista Application Software media into the computer from which you are transferring data. 2 Follow the on-screen instructions until you are prompted to connect the Transfer Cable. 3 Connect the Easy Transfer Cable to the source computer. You are prompted to select a device option.
4 Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer. CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery.
Check the Battery Charge To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights appear, the battery has no charge.
Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Microsoft Windows Vista®) conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode. NOTICE: If your computer loses AC and battery power while in standby or sleep mode, it may lose data.
NOTE: Some PC Cards may not operate correctly after the computer exits hibernate mode. Remove and reinsert the card (see "Removing a Card or Blank" on page 67), or simply restart (reboot) your computer. To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad or track stick.
Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.
Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the Battery" on page 35) before you use it. Battery Errors To address error codes generated by the battery, refer to "Error Messages" on page 88.
Using a Battery
5 Using the Keyboard Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down and press the desired key. • To enable the keypad, press . The • To disable the keypad, press again. 9 light indicates that the keypad is active.
Key Combinations Keyboard Illumination and right-arrow key Toggles the keyboard illumination lights on and off. System Functions Opens the Task Manager window. Battery Displays the Dell™ QuickSet Battery Meter (see "Dell™ QuickSet Battery Meter" on page 32). Display Functions Switches the video image to the next display option. The options include the integrated display, an external monitor, and both displays simultaneously.
Microsoft® Windows® Logo Key Functions Windows logo key and Minimizes all open windows. Windows logo key and Restores all minimized windows. This key combination functions as a toggle to restore minimized windows following the use of the Windows logo key and key combination. Windows logo key and Runs Windows Explorer. Windows logo key and Opens the Run dialog box. Windows logo key and Opens the Search Results dialog box.
• To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button. • To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.
1 Pull the cap off the track stick. 2 Align the new cap over the square track stick post and gently press the cap down onto the post. NOTICE: The track stick can damage the display if it is not properly seated on the post. 3 Test the track stick to ensure that the cap is seated properly.
Using the Keyboard
6 Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer or docking device.
1 1 ambient light sensor The ambient light sensor is disabled when your computer is shipped to you. If you enable the ambient light sensor and then use any of the display brightness key combinations, the ambient light sensor is disabled and the display brightness is increased or decreased accordingly. Dell™ QuickSet allows you to enable or disable the ambient light sensor. You can also adjust maximum and minimum brightness settings that are activated when you enable the ambient light sensor feature.
NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dellinstalled operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values. 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display.
9 If prompted, click Yes to keep the settings. 10 Click OK to close the Display Properties window. To disable dual independent display mode: 1 Click the Settings tab in the Display Properties window. 2 Click the monitor 2 icon, uncheck the Extend my Windows desktop onto this monitor option, and then click Apply. If necessary, press to bring the screen image back to the computer display.
7 Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet. You can set up a local area network (LAN) using a network or broadband modem cable, or set up a wireless LAN (WLAN).
Setting Up a Network in the Microsoft® Windows® XP Operating System 1 Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 2 Complete the checklist. 3 Return to the Network Setup Wizard and follow the instructions in the wizard.
• The order confirmation for your computer Start Button and Connect To Option In Microsoft Windows XP, click Start→ Connect To→ Show all connections. In Microsoft Windows Vista, click Start→ Connect To→ View network computers and devices. If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card.
8 Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem. 9 Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wireless router. 10 Ensure that no network or USB cables, other than the network cable connecting the modem and the wireless router, are connected to the broadband modem. NOTE: Restart your wireless equipment in the order described below to prevent a potential connection failure.
• Your wireless network card’s client utility • The Windows XP or Windows Vista operating system To determine which wireless configuration utility is managing your wireless network card in Windows XP: 1 Click Start→ Settings→ Control Panel→ Network Connections. 2 Right-click the Wireless Network Connection icon, and then click View Available Wireless Networks.
The wireless activity indicator displays whether your computer’s integrated wireless devices are enabled or disabled. When you turn the wireless networking function on or off, the wireless activity indicator changes to display the status. For more information about the Dell QuickSet wireless activity indicator, right-click the QuickSet icon in the taskbar and select Help.
1 Click Start→ Help and Support→ Use Tools to view your computer information and diagnose problems. 2 Under Tools, click My Computer Information→ Find information about the hardware installed on this computer. On the My Computer Information - Hardware screen, you can view the type of Mobile Broadband card installed in your computer as well as other hardware components. NOTE: The Mobile Broadband card is listed under Modems.
To monitor the status of your wireless device, see "Monitoring the Status of the Wireless Network Card Through Dell QuickSet" on page 53. Managing Your Network Settings Through the Dell QuickSet Location Profiler The Dell QuickSet Location Profiler helps you manage network settings that correspond to your computer’s physical location.
NOTE: Enabling Windows Firewall does not reduce the need for virus-checking software. For more information, click Start→ Control Panel→ Security→ Windows Firewall, or access the Help and Support Center (click Start→ Help and Support).
Setting Up and Using Networks
8 Using Multimedia Playing Media NOTICE: Do not press down on the media tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1 Press the eject button on the front of the drive. 2 Pull out the tray. 3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle.
4 Push the tray back into the drive. To format media for storing data, to create music media, or to copy media, see the media software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create media. A CD player includes the following basic buttons: Play. Move backward within the current track. Pause. Move forward within the current track. Stop. Go to the previous track. Eject. Go to the next track. A DVD player includes the following basic buttons: Stop.
This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive. NOTE: The types of media drives offered by Dell may vary by country. The following instructions explain how to make a copy using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.
CD-Writable Drives Media Type Read Write Rewritable CD-R Yes Yes No CD-RW Yes Yes Yes Read Write Rewritable DVD-Writable Drives Media Type CD-R Yes Yes No CD-RW Yes Yes Yes DVD+R Yes Yes No DVD-R Yes Yes No DVD+RW Yes Yes Yes DVD-RW Yes Yes Yes DVD+R DL Yes Yes No DVD-R DL Maybe No No DVD-RAM Maybe No No Helpful Tips 62 • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Roxio Creator Plus and open a Creator
Adjusting the Volume NOTE: When the speakers are muted, you do not hear the media playing. 1 Open the Volume Control window. 2 Click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume. For more information on volume control options, click Help in the Volume Control window. The Volume Meter displays the current volume level, including mute, on your computer.
5 Click OK. Microsoft Windows Vista® Operating System 1 Click the Windows Vista Start button, Personalization. , and click Control Panel→ Appearance and 2 Under Personalization, click Adjust Screen Resolution. 3 Under Resolution: click and drag the bar to reduce the resolution setting. 4 In the drop-down menu under Colors, click Medium (16 bit) and click OK.
9 Using Cards NOTE: Electrical and electronic devices are sensitive to electrostatic discharge (ESD). If a substantial ESD occurs, the device may reset and the device software may attempt to reinitialize a connection. If the software is not operational after an ESD occurrence, restart the modem software program. Card Types PC Cards See "PC Card" on page 141 for information on supported PC Cards. NOTE: A PC Card is not a bootable device.
Extended Cards An extended PC Card (for example, a wireless network adapter) is longer than a standard PC Card and extends outside the computer. Follow these precautions when using extended PC Cards: • Protect the exposed end of an installed card. Striking the end of the card can damage the system board. • Always remove an extended PC Card before you pack the computer in its carrying case.
ExpressCard 1 Place the ExpressCard in the adapter (the adapter is included with the ExpressCard). 2 Install the ExpressCard with adapter the same way as a PC Card (see "PC Cards" on page 65). Removing a Card or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Click the icon in the taskbar to select a card and stop it from functioning before you remove it from the computer.
Using Cards
Securing Your Computer 10 Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer.
About Smart Cards Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of the smart card usually contains an embedded processor under the gold contact pad. The combination of the small size and integrated circuits make smart cards valuable tools for security, data storage, and special programs.
Passwords Passwords prevent unauthorized access to your computer. When using passwords, observe the following guidelines: • Choose a password that you can remember, but not one that is easy to guess. For example, do not use the names of family members or pets for passwords. • It is recommended that you do not write down your password. If you do write it down, however, ensure that the password is stored in a secure place. • Do not share your password with other people.
Type of Password Features Primary (or system) • Protects the computer from unauthorized access Administrator • Gives system administrators or service technicians access to computers for repair or reconfiguration • Allows you to restrict access to system setup in the same way a primary password restricts access to the computer • Can be used instead of the primary password Hard drive • Helps protect the data on your hard drive from unauthorized access NOTE: Some hard drives do not support hard drive p
Using an Administrator Password The administrator password is designed to give system administrators or service technicians access to computers for repair or reconfiguration. The administrators or technicians can assign identical administrator passwords to groups of computers, allowing you to assign a unique primary password. To set or change administrator passwords, access User Accounts from the Control Panel.
Trusted Platform Module (TPM) NOTE: Computers shipping into China are not equipped with the TPM feature. NOTE: The TPM feature supports encryption only if the operating system supports TPM. For more information, see the TPM software documentation and the help files that came with the software. TPM is a hardware-based security feature that can be used to create and manage computer-generated encryption keys.
• Private information management Activating the Security Management Software NOTE: You must first enable the TPM in order for the security management software to have full functionality. 1 Enable the TPM feature (see "Enabling the TPM Feature" on page 74). 2 Load the security management software: a Turn on (or restart) your computer. b When the DELL™ logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop.
• Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and phone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer. The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen.
Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
2 Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball. 3 Wipe the ball with a clean, lint-free cloth. 4 Blow carefully into the ball cage or use a can of compressed air to dislodge dust and lint. 5 If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol. 6 Recenter the rollers in their channels if they are misaligned. Ensure that fluff from the swab is not left on the rollers.
12 Troubleshooting Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. Your computer has three keyboard status lights located above the keyboard. During normal operation, the keyboard status lights display the current status (on or off) of the Num Lock, Caps Lock, and Scroll Lock features. If the computer starts without error, the lights flash, and then turn off.
Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If two or more memory modules are installed, remove the modules, then reinstall one module and restart the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error (see "Memory" on page 122).
Light Pattern Problem Description Suggested Resolution A possible modem failure has occurred. • If available, install a working modem into your computer. • If the problem persists, contact contact Dell Support. Dell™ Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.
3 Diagnostics can be invoked one of two ways: a When the DELL™ logo appears, press immediately. Select Diagnostics from the boot menu and press . NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: Before attempting option B, the computer must be powered down completely. b Press and hold the key while powering the computer on.
Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Extended Test Performs a thorough check of devices.
Tab Function (continued) Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
• View the Dell Support Utility settings • Access the help file for the Dell Support Utility • View frequently asked questions • Learn more about the Dell Support Utility • Turn the Dell Support Utility off Double-Clicking the Dell Support Icon Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings.
Problems writing to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVDRW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A CD/DVD-R W D I S C — Search for the keyword standby in the Windows Help and Support Center for information on power management modes.
NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I N G S — If you cannot open your e-mail attachments: 1 In Outlook Express, click Tools, click Options, and then click Security. 2 Click Do not allow attachments to remove the checkmark. CHECK THE TELEPHONE LINE CONNECTION. CHECK THE TELEPHONE JACK.
Error Messages Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A U X I L I A R Y D E V I C E F A I L U R E — The touch pad, track stick, or external mouse may be faulty.
H A R D - D I S K D R I V E C O N F I G U R A T I O N E R R O R — The computer cannot identify the drive type. Shut down the computer, remove the hard drive (see "Hard drive problems" on page 86), and boot the computer from media. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the HardDisk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 81).
M E M O R Y D A T A L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E — A memory module may be faulty or improperly seated. Reinstall the memory modules (see "Memory Problems" on page 94) and, if necessary, replace them. M E M O R Y D O U B L E W O R D L O G I C F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E — A memory module may be faulty or improperly seated.
S H U T D O W N F A I L U R E — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 81). T I M E - O F - D A Y C L O C K L O S T P O W E R — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program.
NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional. C H E C K T H E K E Y B O A R D C A B L E — Shut down the computer. Disconnect the keyboard cable and check it for damage, and firmly reconnect the cable.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up E N S U R E T H A T T H E AC A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T . The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.
• Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. B A C K U P Y O U R F I L E S I M M E D I A T E L Y. U S E A V I R U S - S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E , F L O P P Y D I S K S , O R CD S .
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. General C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network connector. C H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R — No light indicates that no network communication exists. Replace the network cable.
• Searching – The Dell Mobile Broadband Card Utility has not yet located a Mobile Broadband network. If the searching state persists, ensure that the signal strength is adequate. • No service – The Dell Mobile Broadband Card Utility did not locate a Mobile Broadband network. Ensure that the signal strength is adequate. Restart the Dell wireless utility or contact your Mobile Broadband network provider.
3 Turn on the computer. NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer. C H E C K T H E B A T T E R Y S T A T U S L I G H T — If the battery status light flashes orange or is a steady orange the battery charge is low or depleted. Connect the computer to an electrical outlet.
AC Power Loss While the Computer Is Docked If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode. Printer Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
RESTART THE COMPUTER AND TRY THE SCANNER AGAIN. CHECK THE CABLE CONNECTIONS — • See the scanner documentation for cable connection information. • Ensure that the scanner cables are securely connected to the scanner and the computer. VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S — 1 Click Start→ Control Panel→ Printers and Other Hardware. 2 Click Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner.
R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 81. NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off. No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone cable is securely inserted into the headphone connector.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. C H E C K T H E B A T T E R Y — If you are using a battery to power your computer, the battery charge may be depleted.
If only part of the display is readable CONNECT AN EXTERNAL MONITOR — 1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Obtaining Assistance" on page 149).
13 System Setup Program Overview NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program. (An exception is the External Hot Key option, which you can disable or enable only through the system setup program.) For more information on configuring features for your operating system, access the Help and Support Center (click Start→ Help and Support).
System Setup Screens NOTE: For information about a specific item on a system setup screen, highlight the item and see the Help area on the screen. On each screen, the system setup options are listed at the left. To the right of each option is the setting or value for that option. You can change settings that appear as white type on the screen. Options or values that you cannot change (because they are determined by the computer) appear less bright.
Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu. 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 3 Connect the computer to an electrical outlet. 4 Turn on the computer.
System Setup Program
14 Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue. Scroll down the list to see if any device has an exclamation point (a yellow circle with a "!") on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 108).
2 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Microsoft Windows Vista 1 Click the Windows Vista start button, , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.
If instructed to navigate to the driver files, click the media directory on the driver information window to display the files associated with that driver. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section, reinstall the drivers: Microsoft Windows XP 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Double-click the type of device for which you are installing the driver (for example, Audio or Video).
3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps. Microsoft Windows Vista 1 Click the Windows Vista start button, , and click Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search.
Microsoft Windows Vista 1 Click the Windows Vista Start button, , and click Help and Support. 2 In the search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3 Click Next and follow the remaining prompts on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore.
NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer.
Reinstalling Software
15 Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" on page 115 and "Before Working Inside Your Computer" on page 116. • You have read the safety information in your Dell™ Product Information Guide.
Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
12 Remove any installed PC Cards from the PC Card slot (see "Removing a Card or Blank" on page 67).
Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: The hinge cover is fragile and can be damaged if extreme force is used. Be careful when removing the hinge cover.
Keyboard CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. 1 Follow the instructions in "Before You Begin" on page 115. 1 2 1 hinge cover 2 keyboard 2 Remove the hinge cover (see "Hinge Cover" on page 118).
1 2 3 4 5 6 1 screws (3) 2 keyboard tabs (5) 3 palm rest 4 pull-tab 5 keyboard-cable locking arm 6 keyboard cable connector NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard. 3 Remove the three screws across the top of the keyboard. NOTE: Lift the keyboard carefully in step 4 to ensure that you do not pull on the keyboard cable.
NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. If you ordered an internal card with Bluetooth wireless technology with your computer, it is already installed. 1 Follow the procedures in "Before You Begin" on page 115.
Coin-Cell Battery CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 115.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: If your computer has only one memory module, install the memory module in the connector labeled “DIMMA.” NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell.
5 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. a Align the notch in the module connector with the tab in the connector slot. b Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it.
1 2 1 memory module cover 2 captive screw NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 3 If you are replacing a memory module, ground yourself and remove the existing module: a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b Remove the module from the connector.
1 2 securing clips (2 per connector) memory module NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. 4 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. a Align the notch in the module edge connector with the tab in the connector slot.
Wireless Local Area Network (WLAN) Card If you ordered a WLAN card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 115. 2 Remove the hinge cover (see "Hinge Cover" on page 118). 3 Remove the keyboard (see "Keyboard" on page 119).
2 1 1 antenna cable connectors (2) 2 WLAN card NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. 4 If a WLAN card is not already installed, go to step 5. If you are replacing a WLAN card, remove the existing card: a Disconnect the WLAN card from any attached cables. b Use your fingertips to carefully spread apart the metal securing tabs until the card pops up slightly. c Slide and lift the WLAN card out of its connector.
2 1 1 metal securing tabs (2) 2 WLAN card 5 To install a WLAN card: a Move any antenna cables out of the way to make space for the WLAN card. b Align the WLAN card with the connector at a 45-degree angle, and press the card into the connector until you feel a click. NOTICE: To avoid damaging the WLAN card, never place cables on top of or under the card. NOTE: Your WLAN card may have two or three connectors, depending on the type of card you ordered.
3 Remove the keyboard (see "Keyboard" on page 119). 2 1 1 antenna cable connectors (2) 2 Mobile Broadband card NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. 4 If a Mobile Broadband card is not already installed, go to step 5. If you are replacing a Mobile Broadband card, remove the existing card: a 130 Disconnect the Mobile Broadband card from any attached cables.
2 1 1 metal securing tabs (2) 2 Mobile Broadband card b Use your fingertips to carefully spread apart the metal securing tabs until the card pops up slightly. c Slide and lift the Mobile Broadband card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. NOTICE: The Mobile Broadband card may have one or two connectors, depending on the type of card you ordered.
Subscriber Identity Module (SIM) Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Only Cingular and Vodafone need a SIM card. Verizon, Sprint, and Telus do not use a SIM. 1 Remove the battery (see "Replacing the Battery" on page 36). 2 1 1 SIM card 2 metal brackets (2) NOTICE: Do not touch the SIM card connectors to protect the card from electrostatic discharge (ESD).
NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin" on page 115. 1 2 1 screws (2) 2 hard drive NOTE: The number of hard drive screws may vary. 2 Remove the hard drive screws on the bottom of the computer. NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging.
Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit.
Media Bay NOTE: If the device locking screw is not present, you can remove and install devices while the computer is running and connected to a docking device (docked). Removing Media Bay Devices NOTICE: To prevent damage to devices, store them in a safe, dry place when they are not installed in the computer. Avoid pressing down on them or placing heavy objects on top of them. 1 If present, remove the device locking screw from the bottom of the computer.
1 Follow the procedures in "Before You Begin" on page 115. 2 Remove the hinge cover (see "Hinge Cover" on page 118). 3 Remove the keyboard (see "Keyboard" on page 119). 4 Ground yourself by touching one of the metal connectors on the back of the computer. NOTE: If you leave the area, ground yourself again when you return to the computer. NOTICE: Ensure that the protective sleeves on the antenna cables remain in place while you are moving the cables.
16 Dell™ QuickSet NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the Microsoft® Windows® taskbar. The taskbar is located in the lower-right corner of your screen.
Dell™ QuickSet
17 Traveling With Your Computer Identifying Your Computer • Attach a name tag or business card to the computer. • Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. • Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file.
Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, use the wireless switch (see "Enabling/Disabling the Dell™ Mobile Broadband Card" on page 55). • Consider changing your power management options to maximize battery operating time (see "Configuring Power Management Settings" on page 35).
18 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer.
www.dell.com | support.dell.com PC Card Cards supported PC Card: 3.3 V and 5 V 1.
Ports and Connectors (continued) Network adapter RJ-45 port USB four 4-pin USB 2.0-compliant connectors Video 15-hole connector IEEE 1394 4-pin mini-connector (unpowered) D-Dock standard D-Dock connector for devices such as D-Dock advanced port replicators and expansion stations D-Port standard D-Port connector Communications Modem: Type v.
www.dell.com | support.dell.com Audio (continued) Speaker one 4-ohm speaker Internal speaker amplifier 2-W channel into 4 ohms Volume controls volume control buttons and program menus Display Type (active-matrix TFT) WXGA or WXGA+ Active area (X/Y) 303.74 x 189.84 Dimensions: Height 206 mm (8.11 inches) Width 320 mm (12.6 inches) Diagonal 358.14 mm (14.
Touch Pad Width 73.0-mm (2.9-inch) sensor-active area Height 42.9-mm (1.7-inch) rectangle Track Stick X/Y position resolution (graphics table mode) Size 250 count/sec @ 100 gf protrudes 0.5 mm higher than surrounding keycaps Battery Type 9-cell "smart" lithium ion (85 WHr) 6-cell "smart" lithium ion (56 WHr) Dimensions: 4-cell and 6-cell lithium-ion batteries: Depth 66.6 mm (2.62 inches) Height 19.2 mm (0.76 inch) 9-cell lithium-ion batteries: Depth 93.3 mm (3.67 inches) Height 20.59 m (0.
www.dell.com | support.dell.com Battery (continued) Charge time (approximate): Computer off for standard 6-cell battery: approximately 1 hour to 80 % capacity approximately 2 hours to 100% capacity Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. See "Using a Battery" on page 31 for more information about battery life.
Fingerprint Reader (Optional) Type UPEK TCS3 TouchStrip™ strip sensor with CMOS active capacitive pixel-sensing technology Physical Height 44.09 mm (1.74 inches) Width 342 mm (13.46 inches) Depth 240 mm (9.44 inches) Weight (with 6-cell battery and CD drive) 2.88 kg (6.
Specifications www.dell.com | support.dell.
19 Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Troubleshooting" on page 79 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 81 for procedures on how to run Dell Diagnostics.
DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect. Online Services You can learn about Dell products and services on the following websites: www.dell.com www.dell.com/ap (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.
AutoTech Service Dell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call for your region, see "Contacting Dell" on page 152. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.
Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153).
CAUTION: Before working inside your computer, follow the safety instructions in your Product Information Guide.
Getting Help
Appendix 20 FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. This device complies with Part 15 of the FCC Rules.
• Model number: PP18L • Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 NOTE: For further regulatory information, see your Product Information Guide. Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. which a portable computer battery is able to be depleted and recharged. A BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup.
byte — The basic data unit used by your computer. A byte is usually equal to 8 bits. alpha-numeric code located on a sticker on your computer. Also referred to as the Product Key or Product ID. C Control Panel — A Windows utility that allows you to modify operating system and hardware settings, such as display settings. C — Celsius — A temperature measurement scale where 0° is the freezing point and 100° is the boiling point of water.
unit size or stripe width. discs. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor. DVI — digital video interface — A standard for digital transmission between a computer and a digital video display. docking device — provides port replication, cable management, and security features to adapt your notebook to a desktop workspace.
Code service may not be available in some countries. extended display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as dual display mode. extended PC Card — A PC Card that extends beyond the edge of the PC Card slot when installed. F Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water.
I K IC — integrated circuit — A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for use in computer, audio, and video equipment. Kb — kilobit — A unit of data that equals 1024 bits. A measurement of the capacity of memory integrated circuits. IDE — integrated device electronics — An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive.
per second. This measurement is typically used for data transfer ratings. media bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer.
common types of PC Cards. PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks. PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec.
rotations that occur per minute. Hard drive speed is often measured in rpm. RTC — real time clock — Battery-powered clock on the system board that keeps the date and time after you shut down the computer. RTCRST — real-time clock reset — A jumper on the system board of some computers that can often be used for troubleshooting problems. S SAS — serial attached SCSI — A faster, serial version of the SCSI interface (as opposed to the original SCSI parallel architecture).
S-video TV-out — A connector used to attach a TV or digital audio device to the computer. UMA — unified memory allocation — System memory dynamically allocated to video. SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. UPS — uninterruptible power supply — A backup power source used when the electrical power fails or drops to an unacceptable voltage level.
video modes that can be defined as x horizontal pixels by y vertical pixels by z colors. Character-based software, such as text editors, displays in video modes that can be defined as x columns by y rows of characters. Use write-protection when you want to protect data from being changed or destroyed. To write-protect a 3.5-inch floppy disk, slide its write-protect tab to the open position. video resolution — See resolution. WWAN — wireless wide area network.
