Dell™ Dimension™ 2200 Owner’s Manual w w w. d e l l . c o m | s u p p o r t . d e l l .
Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Tell Me How help file. To access help files, see page 26.
Contents Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . When Using Your Computer . . . . . . . . . . . . . . . . . . . When Working Inside Your Computer . . . . . . . . . . . . . . Protecting Against Electrostatic Discharge 9 9 11 . . . . . . . . . . . 13 . . . . . . . . . . . . . . . . . . 13 . . . . . . . . . . . . . . . . . . . . . . . . 14 . . . . . . . . . . . . . . . . . . . . . . . . 16 . . . . . . . . . . . . . . . . . . . . . . . . . 16 . . . . . . . . . . .
Video and Monitor Problems If the screen is blank . . . . . . . . . . . . . . . . . . . 28 . . . . . . . . . . . . . . . . . . . . . . 28 If the screen is difficult to read . . . . . . . . . . . . . . . . . 29 . . . . . . . . . . . . . . . . . . . 30 . . . . . . . . . . . . . . . . . . . . 30 Sound and Speaker Problems No sound from speakers No sound from headphones Printer Problems . . . . . . . . . . . . . . . . . . . 31 . . . . . . . . . . . . . . . . . . . . . . . . . 32 . . . . . . .
Internet Connection Problems . . . . . . . . . . . . . . . . . . . . . . . . . 43 . . . . . . . . . . . . . . . . . . . . . . . . . . 44 If you have a problem with your Internet connection . E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers . . . . . . . . . . . . . . . . 45 . . . . . . . . . . . . . . . . . . . . . . . . . 45 Using the Windows XP Device Driver Rollback . . . . . . . . . 46 . . . . . . . 47 . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 78 . . . . . . . . . . . . . . . . . . 80 . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Replacing the Computer Cover 4 Appendix Specifications Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . . Viewing Settings . . . . . . . . . . . . . . . . . . . . . . . . System Setup Program Screens 87 . . . . . . . . . . . . . . . . . . . 88 . . . . . . . . . . . . . . . . . . . . . . .
Index Three-Year Limited Warranty (Canada Only) . . . . . . . . . 129 "Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . 133 One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . . . . . . . . . . 134 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
Safety Instructions Use the following safety guidelines to help protect your computer from potential damage and to ensure your own personal safety. When Using Your Computer As you use your computer, observe the following safe-handling guidelines. CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, and so on) removed.
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Safety Instructions (continued) • To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). • Be sure nothing rests on your computer’s cables and that the cables are not located where they can be stepped on or tripped over. • Do not push any objects into the openings of your computer. Doing so can cause fire or electric shock by shorting out interior components.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Safety Instructions (continued) 3 Ground yourself by touching an unpainted metal surface on the chassis, such as the metal around the card-slot openings at the back of the computer, before touching anything inside your computer. While you work, periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components.
Safety Instructions (continued) Protecting Against Electrostatic Discharge Static electricity can harm delicate components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as the microprocessor. You can do so by touching an unpainted metal surface on the computer chassis.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Safety Instructions (continued) Battery Disposal Your computer uses a lithium coin-cell battery. The lithium coin-cell battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, see page 89. Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.
1 SECTION 1 Setting Up Connecting a Printer Transferring Information to a New Computer (Windows XP Only) Setting Up a Home and Office Network (Windows XP Only) Turning Off the Computer
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Connecting a Printer See the documentation that came with the printer for any recommended preparation procedures, such as: • Removing the packaging • Installing the toner or ink cartridge • Loading paper Then follow the instructions that came with the printer to connect it to the computer. If no information is provided, see the following sections.
parallel connector on computer screws (2) parallel connector on printer clips (2) parallel printer cable notches (2) 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see "Installing the Printer Driver" on page 18). USB Printer Follow the instructions that came with the USB printer to connect it to the computer. If no information is provided, then follow the instructions in this section.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m HINT: Your computer has four USB connectors on the back panel (see page 58). USB connector on computer USB printer cable USB connector on printer Installing the Printer Driver Follow the instructions that came with the printer to install printer drivers. If no information was provided with the printer, then refer to the following instructions. If you need to install a printer driver, insert the printer installation CD into the CD or DVD drive.
To check if your printer driver is installed on a computer running the Windows XP operating system, click the Start button, click Control Panel, click Printers and Other Hardware, and then click View installed printers or fax printers. If your computer runs Windows 2000, click the Start button, point to Settings, and then click Printers. If your printer is listed in the Printers window, the printer is ready to use.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Setting Up a Home and Office Network (Windows XP Only) Windows XP provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. HINT: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP.
4 Click Shut down and then click OK. The computer automatically turns off after the shutdown process finishes. 5 Turn off your monitor and any other devices connected to power.
Setting Up w w w. d e l l . c o m | s u p p o r t . d e l l .
2 SECTION 2 Solving Problems Finding Solutions Accessing Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Microsoft® Windows® Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using System Restore Rein
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 26. Get technical assistance from Dell. See page 92. See page 27.
See page 28. See page 30. See page 32. See page 34. See page 36. See page 37. See page 37. See page 40. See page 34. See page 41. See page 42. See page 43. See page 44. See page 45.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Accessing Help Files TO A C C E S S T H E Tell Me How H E L P F I L E Microsoft® Windows® XP 1 Click the Start button, and then click Help and Support. 2 Click User and system guides, and then click User’s guides. 3 Click Tell Me How. Windows 2000 Click the Start button, point to Programs, point to User’s Guides, and then click Tell Me How. TO A C C E S S H E L P I N W I N D O W S X P 1 Click the Start button, and then click Help and Support.
C H E C K T H E P O W E R C A B L E C O N N E C T I O N — Be sure that the power cable is firmly inserted into the electrical outlet and the computer power connector. CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. S W A P T H E C O M P U T E R A N D M O N I T O R P O W E R C A B L E S — Swap the computer and monitor power cables to determine if the power cable is defective.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Video and Monitor Problems If the screen is blank HINT: See the documentation that came with your monitor for fault indications and troubleshooting procedures specific to your monitor. C H E C K T H E V I D E O C A B L E C O N N E C T I O N — Check for bent pins (most video cable connectors have missing pins, but not bent pins). Ensure that the video cable is connected as shown on the START HERE sheet for your computer.
If the screen is difficult to read A D J U S T T H E C O N T R A S T A N D B R I G H T N E S S — See the documentation that came with your monitor for instructions on adjusting the contrast and brightness. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R — If your speaker system includes a subwoofer, ensure that the subwoofer is at least 2 ft (60 cm) away from the monitor.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m ADJUST THE WINDOWS DISPLAY SETTINGS Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Appearance and Themes. 3 Click Display, and then click the Settings tab. 4 Try different settings for Screen resolution and Color quality. Windows 2000 1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click the Display icon, and then click the Settings tab.
E N A B L E D I G I T A L M O D E — In Windows XP, your speakers do not work if the CD drive is not operating in digital mode. To enable digital mode: 1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices. 3 Click the Hardware tab. 4 Double-click the name of your CD drive. 5 Click the Properties tab. 6 Check the Enable digital CD audio for this CD-ROM device box.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m D I S A B L E D I G I T A L M O D E — In Windows XP, your headphones do not work if the CD drive is operating in digital mode. To disable digital mode: 1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices. 3 Click the Hardware tab. 4 Double-click the name of your CD drive. 5 Click the Properties tab. 6 Uncheck the Enable digital CD audio for this CD-ROM device box.
TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. R E I N S T A L L T H E P R I N T E R D R I V E R — See page 18. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 47. If you cannot print to a USB printer V E R I F Y T H E P R I N T E R C A B L E C O N N E C T I O N S — Ensure that the printer cable is connected as described on page 17.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 47. Scanner Problems HINT: If you need technical assistance for your scanner, call the scanner’s manufacturer (see the documentation that came with the scanner for the correct phone number). Dell does not cover the scanner’s warranty.
C H E C K T H E T E L E P H O N E L I N E — Try using a different telephone line. If you are using a line that is 10 ft (3 m) or more in length, try a shorter one. VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Mouse Problems IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE C O M P U T E R, R E C O N N E C T T H E M O U S E C A B L E 1 Press to display the Start menu. 2 In Windows XP, type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press . In Windows 2000, press the keyboard arrow keys to highlight Shut Down, and then press .
Keyboard Problems R E C O N N E C T T H E K E Y B O A R D C A B L E — Shut down the computer (see page 20), reconnect the keyboard cable as shown on the START HERE sheet for your computer, and then restart the computer. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 47. Drive Problems If you cannot save a file to a floppy disk E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E — In Windows XP, click the Start button, and then click My Computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m C A N N O T S A V E F I L E S T O A F L O P P Y D I S K — Ensure that the floppy disk is not full or write-protected (locked). See the following illustration. back of floppy disk write-protected not writeprotected If you cannot play a music CD or install a program from a CD HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD.
IF HEADPHONES ARE CONNECTED TO THE FRONT-PANEL HEADPHONE C O N N E C T O R, C H E C K F O R S O U N D F R O M T H E H E A D P H O N E S — Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector. C H E C K T H E S P E A K E R S A N D S U B W O O F E R — See page 30. If you cannot play a DVD movie E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E — In Windows XP, click the Start button, and then click My Computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m If you have a hard drive problem RUN SCANDISK 1 In Windows XP click the Start button, and then click My Computer. In Windows 2000 double-click the My Computer icon on the Windows desktop. 2 Right-click on the drive letter (local disk) that you want to scan for errors, and then click Properties. 3 Click the Tools tab. 4 Under Error-checking, click Check Now. 5 Click Start.
Microsoft® Windows® Error Messages x:\ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y — Insert a disk into the drive and try again. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING C H A R A C T E R S : \ / : * ? “ < > | — Do not use these characters in filenames. NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND T R Y A G A I N — You have too many programs open. Close all windows and open the program that you want to use.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m General Program Problems A program crashes S E E T H E S O F T W A R E D O C U M E N T A T I O N — Many software manufacturers maintain websites with information that may help you to solve the problem. A program stops responding END THE PROGRAM 1 Simultaneously press . 2 Click the Applications tab, and then select the program that is no longer responding. 3 Click the End Task button.
A program is designed for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD Windows XP provides a Program Compatibility Wizard that configures a program to run in an environment more similar to older Windows operating system environments. 1 Click the Start button, point to All Programs—> Accessories, and then click Program Compatibility Wizard. 2 On the welcome screen, click Next. 3 Follow the instructions on the screen.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m TU R N O F F C A L L W A I T I N G ( C A T C H - P H O N E ) — See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up networking connection properties. Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Printers and Other Hardware, and then click Phone and Modem Options. 3 Click to highlight your connection type in the displayed list.
Resolving Other Technical Problems G O T O T H E D E L L | S U P P O R T W E B S I T E — Go to support.dell.com for help with general usage, installation, and troubleshooting questions. See "Dell Technical Support Policy" on page 90 for a description of the hardware and software support provided by Dell. E - M A I L D E L L — Go to support.dell.com, and then click E-Mail Dell in the Communicate list.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m HINT: The ResourceCD displays drivers only for hardware that Dell installed at the time of purchase. If you installed any additional hardware, those drivers may not be displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program and refer to the documentation and drivers that came with that product. 4 When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive.
3 Click the Hardware tab, and then click Device Manager. 4 In the Device Manager window, right-click the device for which the new driver was installed, and then click Properties. 5 Click the Drivers tab. 6 Click Roll Back Driver. Resolving Software and Hardware Incompatibilities Windows XP and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m You can also use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help and Support. Type hardware troubleshooter in the Search field, and then click the arrow to start the search. Click Hardware Troubleshooter in the Search Results list. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.
You can also use the Windows 2000 Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help. Click Troubleshooting and Maintenance on the Contents tab, click Windows 2000 troubleshooters, and then click Hardware. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m System Restore is enabled on your new computer. However, if you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button, and then click Control Panel. 2 Click Performance and Maintenance. 3 Click System. 4 Click the System Restore tab. 5 Make sure that Turn off System Restore is unchecked.
4 Type a name for your new restore point in the Restore point description field. The present date and time are automatically added to your restore point. 5 Click Create. 6 Click OK. Restoring the Computer to an Earlier Operating State If problems occur after installing a device driver, first try using Device Driver Rollback (see page 46). If that is unsuccessful, then use System Restore.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 6 After the computer restarts, click OK. To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration. Undoing the Last System Restore NOTICE: Before undoing the last system restore, save and close all open files and close all open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
3 When the blue Dell logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down the computer and try again. 4 Use the arrow keys to select the CD-ROM option, and then press . 5 When the Windows XP Setup screen appears, press to select To set up Windows now.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 14 Enter the date, time, and time zone in the Date and Time Settings window, and then click Next. 15 If you have a network card in your computer, select the appropriate network settings. If you do not have a network card, you will not see this option. Windows XP begins to install its components and configure the computer. The computer automatically restarts.
4 Use the arrow keys to select the CD-ROM option, and then press . 5 When the Windows 2000 Setup screen appears, ensure that the To setup Win2000 now, press ENTER option is highlighted. Then press . 6 Read the information in the License Agreement screen, and then press to continue. 7 When the Windows 2000 Professional Setup screen appears, use the arrow keys to select the Windows 2000 partition option that you want.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 16 When the Completing the Windows 2000 Setup Wizard screen appears, remove the CD from the drive, and then click Finish. The computer automatically restarts.
3 SECTION 3 A d d i n g Pa r t s Front and Back View of the Computer Removing the Computer Cover Rotating the Power Supply Looking Inside Your Computer Adding a 3.
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voltage selection switch serial connector parallel connector video connector keyboard connector power connector diagnostic lights mouse connector USB connectors (4) microphone connector line-out connector line-in connector Adding Pa rts 59
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1 Shut down the computer (see page 20). 2 Turn off any attached devices and disconnect them from their electrical outlets.
4 Face the front of the computer. Place your left hand on the left side of the computer. Push back the release latch at the top-back edge of the computer to release the computer cover into your left hand. computer cover release latch CAUTION: Keep your hands clear of the metal edges on the computer. 5 Lift the cover out from the curved hinge at the bottom of the computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Rotating the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. To access components on the system board or to add parts to the computer, you must rotate the power supply out of the way: 1 Shut down the computer (see page 20).
5 Lay the computer on its side as shown in the following illustration. Press the release latch while lifting the power supply. Rotate the power supply out of the computer while keeping the drive power cables clear.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m When you rotate the power supply back into the computer, gently lift the and hold the drive cables out of the way. Rotate the power supply into position until its release latch clicks. Lay the drive power cables along the top of the latch.
Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m System Board In the illustration, the text in parentheses indicates how items are identified on the system board.
Adding a 3.5-Inch Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. Your computer includes one 3.5-inch drive. To add a second 3.5-inch drive: 1 Shut down the computer (see page 20). 2 Turn off any attached devices and disconnect them from their electrical outlets.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 5 While facing the front of the computer, press the front-panel release tab on the top of the computer. Swing the front panel away from the computer, disengage the two retaining hooks on the front panel, and carefully pull it away from the computer.
6 Remove the front-panel insert. From the back of the front panel, press the release tab to the side. Then rotate the insert toward you, and remove it from the front panel. insert tabs (2) release tab 7 Rotate the power supply (see page 62).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 8 Remove the metal drive bay plate covering the bay. Using a screwdriver, pop out the metal plate from the left or right side of the computer.
9 Remove the extra rails from the front of the computer frame (see the illustration below). Install the rail marked "L" on the left side of the drive and the rail marked "R" on the right side of the drive. front of computer left rail right rail 10 Slide the drive assembly into the drive bay. NOTICE: Dell does not recommend routing cables over cards because the cables can restrict airflow, cause cooling problems, and interfere with removing and replacing the computer cover.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 12 Connect a power cable to the drive. power cable from power supply NOTICE: When you attach the extra connector to the new drive in the following step, match the colored strip on the cable with pin 1 on the drive. 13 If you didn’t install a controller card in step 11, remove the tape from the wide cable connector and reattach the connector to the original drive. Then locate the extra connector on the cable and attach it to the new drive.
14 Replace the front panel. Fit the front panel’s two retaining hooks into their corresponding slots on the computer (see page 68). Then, rotate the front panel toward the computer until the front panel latches into position. 15 Make sure that no cable connections were loosened during the procedure. Arrange cables so that they will not interfere with replacing the power supply and computer cover. 16 Rotate the power supply back into place (see page 64). 17 Replace the computer cover (see page 80).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 6 Unscrew and remove the filler bracket for the card slot you want to use.
7 Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently rock the card into the connector until it is fully seated. If the card is full-length, insert the front end of the card into the corresponding card guide at the front of the computer as you insert the card into its connector.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Make sure that the card is fully seated and that its bracket is within the card slot. fully seated not fully seated bracket within slot bracket caught outside of slot 76 A d d i n g Pa r ts 8 Secure the bracket on the end of the card with the screw you removed in step 6. 9 Connect any cables required for the card as described in the card documentation. 10 Rotate the power supply back into place (see page 64).
Removing Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1 Shut down the computer (see page 20). 2 Turn off any attached devices and disconnect them from their electrical outlets. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Adding Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. HINT: Memory purchased from Dell is covered under your computer warranty. You can increase your computer memory by installing memory modules on the system board.
7 To insert a module, press out the securing clip at each end of the memory connector. system board location securing clips (2) notches (2) memory module connector cutouts (2) step 7 step 8 step 9 8 Align the notches on the bottom of the module with the crossbars in the connector. NOTICE: To avoid breaking the memory module, do not press near the middle of the module.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m HINT: The system memory value reported by the operating system is 1 or 2 MB less than the memory installed because that memory is reserved for video functions. 80 A d d i n g Pa r ts 10 Rotate the power supply back into place (see page 64). 11 Replace the computer cover (see the following section). Replacing the Computer Cover 1 Rotate the power supply back into place (see page 64).
4 SECTION 4 Appendix Specifications Standard Settings Clearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy (U.S.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Specifications Microprocessor Microprocessor type Intel® Celeron® microprocessor L1 cache 32 KB (16-KB data cache; 16-KB instruction cache) L2 cache 256-KB SRAM that resides in the processor’s core. The L2 cache runs at the processor’s internal clock speed System Information System chip set Intel 810E DMA channels two Interrupt levels 24 APIC mode System BIOS chip 4 Mb (512 KB) Expansion Bus Bus types PCI (version 2.
Drives Externally accessible one 5.25-inch bay two 3.
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Environmental (continued) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 1/2 octave/min Storage 0.5 G at 3 to 200 Hz at 1/2 octave/min Maximum shock: Operating bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec) Storage 23-G faired-square wave with a velocity change of 508 cm/sec (200 inches/sec) Altitude: Operating –15.2 to 3048 m (–50 to 10,000 ft)4 Storage –15.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Standard Settings The system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, don’t change the settings for this program. Certain changes might make your computer work incorrectly. See the following figure for an example of the main program screen.
Viewing Settings 1 Turn on (or restart) your computer. 2 When the blue Dell™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows desktop. Then shut down your computer and try again. System Setup Program Screens The system setup program screens display the current configuration information for your computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Clearing Forgotten Passwords CAUTION: Before you begin this procedure, follow the safety instructions listed in "When Working Inside Your Computer" on page 11. If you forget your user or setup password, you cannot operate your computer or change settings in the system setup program until you clear the forgotten password(s). NOTICE: This process erases both the system and setup passwords. 1 Shut down the computer (see page 20).
10 Remove the computer cover (see page 60). 11 Reconnect the jumper plug to jumper PSWD (see page 66). 12 Replace the computer cover (see page 80), plug your computer into an electrical outlet, and turn on the computer. Turning on your computer with the PSWD jumper installed reenables the password feature. Replacing the Battery A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 5 Insert the battery into the socket with the side labeled "+" facing up. battery socket (BATTERY) battery 6 Rotate the power supply back into place (see page 64). 7 Replace the computer cover (see page 80), and plug your computer and devices into their electrical outlets. 8 Access the system setup program and restore the settings you recorded in step 1. Dell Technical Support Policy (U.S.
Dell provides limited technical support for the computer and any "Dellinstalled" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration 2. 1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Contacting Dell HINT: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following tables. If you need assistance in determining which codes to use, contact a local or an international operator. See "Dell Technical Support Policy" on page 90 for a description of the hardware and software support provided by Dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Austria (Vienna) Home/Small Business Sales 01 795 67602 International Access Code: 900 Home/Small Business Fax 01 795 67605 Country Code: 43 Home/Small Business Customer Care 01 795 67603 City Code: 1 Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support Preferred Accounts/Corporate Technical Suppo
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Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Technical Support 02 22 83 27 27 International Access Code: 00 Customer Care 02 22 83 27 11 Country Code: 420 Fax 02 22 83 27 14 City Code: 2 TechFax 02 22 83 27 28 Switchboard 02 22 83 27 11 Website: support.euro.dell.com E-mail: czech_dell@dell.
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Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Germany (Langen) Technical Support International Access Code: 00 Home/Small Business Customer Care Country Code: 49 Global Segment Customer Care 06103 766-9570 City Code: 6103 Preferred Accounts Customer Care 06103 766-9420 Large Accounts Customer Care 06103 766-9560 Public Accounts Customer Care 06103 766-9555 Switchboa
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Ireland (Cherrywood) Ireland Technical Support International Access Code: 16 U.K. Technical Support (Dial number within U.K. only) Country Code: 353 City Code: 1 Area Codes, Local Numbers, and Toll-Free Numbers 1850 543 543 0870 908 0800 Home User Customer Care 01 204 4095 Small Business Customer Care 01 204 4444 U.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Japan (Kawasaki) Technical Support (Server) International Access Code: 001 Technical Support Outside of Japan (Server) Country Code: 81 Technical Support (Dimension™ and Inspiron™) toll-free: 0120-1982-26 City Code: 44 Technical Support Outside of Japan (Dimension and Inspiron) 81-44-520-1435 Technical Support (Dell Precisio
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.
Department Name or Service Area, Website and E-Mail Address Country (City) International Access Code Country Code City Code Mexico Customer Technical Support International Access Code: 00 Country Code: 52 Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Netherlands Antilles General Support Netherlands (Amsterdam) Technical Support In
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Norway (Lysaker) Technical Support 671 16882 International Access Code: 00 Relational Customer Care 671 17514 Country Code: 47 Home/Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers St.
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Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Trinidad/Tobago General Support U.K.
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Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box. 2 Include a copy of the invoice and a letter describing the reason for the return. 3 Include any accessories that belong with the item(s) being returned (power cables, CDs, guides, and so on) if the return is for credit.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment. While this computer system has been designed and determined to be compliant with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular installation.
Most Dell computer systems are classified for Class B environments. However, the inclusion of certain options can change the rating of some configurations to Class A. To determine the electromagnetic classification for your system or device, refer to the following sections specific for each regulatory agency. Each section provides country-specific EMC/EMI or product safety information. FCC Notices (U.S.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number: MCM • Company name: Dell Computer Corporation One Dell Way Round Rock, Texas 78682 USA NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Comp
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a one-year limited warranty, a two-year limited warranty, a threeyear limited warranty, or a four-year limited warranty (U.S. only). To determine which warranty you purchased, see the Dell invoice that accompanied your computer.
Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service, you must contact Dell’s Customer Technical Support within the limited warranty period. See "Contacting Dell" on page 92 to find the appropriate contact information for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material Authorization Number.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. These provisions apply to Dell’s one-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive.
This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell's system integration department; accessories or parts that are not installed in the Dell factory; or Dell Software and Peripherals products.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Limited Warranty Coverage During Year Two During the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dell’s Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this limited warranty when a part requires replacement.
General Provisions THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Three-Year Limited Warranty (U.S. Only) Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. Dell warrants that the hardware products it manufactures will be free from defects in materials and workmanship. The limited warranty term is three years beginning on the date of invoice, as described in the following text.
Limited Warranty Coverage During Year One During the one-year period beginning on the invoice date, Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service, you must contact Dell’s Customer Technical Support within the warranty period. See "Contacting Dell" on page 92 to find the appropriate contact information for obtaining customer assistance.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s Exchange Policy in effect on the date of the exchange. You accept full responsibility for your software and data.
These provisions apply to Dell’s three-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive. If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Limited Warranty Coverage During Year One During the one-year period beginning on the invoice date, Dell will repair or replace products covered under this limited warranty that are returned to Dell's facility. To request limited warranty service, you must contact Dell's Customer Technical Support within the limited warranty period. See "Contacting Dell" on page 92 to find the appropriate contact information for obtaining customer assistance.
You will pay Dell for replacement parts when the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell's Exchange Policy in effect on the date of the exchange. You accept full responsibility for your software and data. Dell is not required to advise or remind you of appropriate backup and other procedures.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell's Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material Authorization Number, Dell must receive the product(s) for repair prior to the expiration of the limited warranty period in order for the repairs to be covered by the limited warranty.
Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service, you must contact Dell’s Customer Technical Support within the warranty period. See "Contacting Dell" on page 92 to find the appropriate contact information for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material Authorization Number.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. These provisions apply to Dell’s one-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive.
This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell’s system integration department; accessories or parts that are not installed in the Dell factory; or Dell Software and Peripherals products.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Coverage During Year Two During the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dell’s Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this limited warranty when a part requires replacement.
DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Damage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell.
Coverage During Year One During the one-year period beginning on the invoice date, Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service, you must contact Dell’s Customer Technical Support within the warranty period. To request warranty service, you must contact Dell’s Customer Technical Support within the warranty period.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s Exchange Policy in effect on the date of the exchange. You accept full responsibility for your software and data.
These provisions apply to Dell’s three-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive. If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m This "Total Satisfaction" Return Policy does not apply to Dell Software and Peripherals products, which may be returned under Dell Software and Peripherals's then-current return policy.
Limitation and Statutory Rights Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law.
Appendix w w w. d e l l . c o m | s u p p o r t . d e l l .
Index A audio. See sound B computer (continued) removing cover, 60 replacing cover, 80 specifications, 82 turning off, 20 battery disposal, 14 replacing, 89 conflicts resolving software and hardware incompatibilities, 47 BIOS, 86 connectors, 66 contact numbers, 92 C cards adding, 73 connectors, 66 removing, 77 cover removing, 60 replacing, 80 crashes, 42 CD drive fixing problems, 38 D CD-RW drive fixing problems, 39 display.
Index floppy drive fixing problems, 37 modem fixing problems, 34 front door, 58 monitor fixing problems, 28 H motherboard.
system board connectors, 66 System Restore, 49, 52 system setup program, 86 T technical assistance telephone numbers and addresses, 92 warranty repair or credit, 107 Tell Me How help file accessing, 26 troubleshooting, 24 turning off the computer, 20 W warranty information, 112 Windows 2000 error messages, 41 Help, 26 printer, 32 reinstalling, 54 shutdown, 20 Windows XP device driver rollback, 46 error messages, 41 Help, 26 printer, 32 reinstalling, 52 shutdown, 20 V video fixing problems, 28 volume adju
Index 140 Index
