2H930bk1.book Page 1 Tuesday, November 20, 2001 5:02 PM Dell™ Dimension™ 4300 Solutions Guide w w w. d e l l . c o m | s u p p o r t . d e l l .
H930bk1.book Page 2 Tuesday, November 20, 2001 5:02 PM Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Tell Me How help file.
2H930bk1.book Page 3 Tuesday, November 20, 2001 5:02 PM Contents Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . When Using Your Computer . . . . . . . . . . . . . . . . . . . Ergonomic Computing Habits . . . . . . . . . . . . . . . . . . When Working Inside Your Computer . . . . . . . . . . . . . . Protecting Against Electrostatic Discharge 9 9 10 12 . . . . . . . . . . . 13 . . . . . . . . . . . . . . . . . . . . . . . . 16 . . . . . . . . . . . . . . . . . . . . . .
2H930bk1.book Page 4 Tuesday, November 20, 2001 5:02 PM If the screen is blank . . . . . . . . . . . . . . . . . . . . . . If the screen is difficult to read . . . . . . . . . . . . . . . . . 27 . . . . . . . . . . . . . . . . . . . 28 . . . . . . . . . . . . . . . . . . . . . . . . . 29 Sound and Speaker Problems Printer Problems . . . . . . . . . . 29 . . . . . . . . . . . . . . 30 Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 31 Modem Problems . . . . . . . . . . .
2H930bk1.book Page 5 Tuesday, November 20, 2001 5:02 PM Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . Using the Windows XP Device Driver Rollback . . . . . . . . . 44 45 . . . . . . . 46 Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Resolving Software and Hardware Incompatibilities Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . Using System Restore . . . . . . . .
2H930bk1.book Page 6 Tuesday, November 20, 2001 5:02 PM Adding Other Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 . . . . . . . . . . . . . . . . . . . . . . . . 84 5.25-Inch Devices 3.5-Inch Devices 81 Closing the Computer Cover . . . . . . . . . . . . . . . . . . . 87 . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 4 Appendix Specifications Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . .
2H930bk1.book Page 7 Tuesday, November 20, 2001 5:02 PM Three-Year Limited Warranty (Canada Only) . . . . . . . . . "Total Satisfaction" Return Policy (U.S. and Canada Only) . . . 137 141 One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . . . . . . . . . . . . . . . . . . . . . . 142 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2H930bk1.
2H930bk1.book Page 9 Tuesday, November 20, 2001 5:02 PM Safety Instructions As you use your computer, observe the following safe-handling guidelines. When Using Your Computer CAUTION: Do not operate your computer with any cover(s) (including the computer cover, filler brackets, front-panel inserts, and so on) removed or opened.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.book Page 10 Tuesday, November 20, 2001 5:02 PM • To help prevent electric shock, plug the computer and device power cables into properly grounded power sources. These cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3-wire cable with properly grounded plugs.
2H930bk1.book Page 11 Tuesday, November 20, 2001 5:02 PM • Adjust the tilt of the monitor, its contrast and brightness settings, and the lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower back support.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.book Page 12 Tuesday, November 20, 2001 5:02 PM monitor screen at or below eye level wrists relaxed and flat computer positioned directly in front of user arms at desk level feet flat on the floor When Working Inside Your Computer Before you open the computer cover, perform the following steps in the sequence indicated.
2H930bk1.book Page 13 Tuesday, November 20, 2001 5:02 PM 3 Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer. While you work, periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components. 4 Disconnect any devices connected to the computer, including the monitor, from their electrical outlets to reduce the potential for personal injury or shock.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.
2H930bk1.book Page 15 Tuesday, November 20, 2001 5:02 PM SECTION 1 Setting Up Connecting a Printer Transferring Information to a New Computer (Windows XP Only) Setting Up a Home and Office Network (Windows XP Only) Turning Off the Computer w w w. d e l l . c o m | s u p p o r t . d e l l .
2H930bk1.book Page 16 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Connecting a Printer See the documentation that came with the printer for any recommended preparation procedures, such as: • Removing the packaging • Installing the toner or ink cartridge • Loading paper Then follow the instructions that came with the printer to connect it to the computer. If no information is provided, see the following sections.
2H930bk1.book Page 17 Tuesday, November 20, 2001 5:02 PM 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see "Installing the Printer Driver" on page 18). USB Printer Follow the instructions that came with the USB printer to connect it to the computer. If no information is provided, then follow the instructions in this section.
2H930bk1.book Page 18 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Installing the Printer Driver Follow the instructions that came with the printer to install printer drivers. If no information was provided with the printer, then refer to the following instructions. If you need to install a printer driver, insert the printer installation CD into the CD or DVD drive. Then follow the prompts on the screen using the instructions that came with the printer.
2H930bk1.book Page 19 Tuesday, November 20, 2001 5:02 PM If the source computer uses another Windows operating system, the wizard can be launched from the Windows XP operating system CD or from a floppy disk created on the Windows XP computer. You may transfer the data to the new computer over a network or serial connection, or you may store it on a removable medium, such as a floppy disk, a Zip disk, or a writable CD.
2H930bk1.book Page 20 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Turning Off the Computer NOTICE: To prevent data loss, you must turn off your computer through the Start menu rather than by pressing the power button. HINT: If you are having difficulty turning off your computer, see "General Program Problems” on page 40. Windows XP 1 Save and close any open files and exit any open programs. 2 Click the Start button and then click Turn off Computer.
2H930bk1.book Page 21 Tuesday, November 20, 2001 5:02 PM SECTION 2 Solving Problems w w w. d e l l . c o m | s u p p o r t . d e l l .
2H930bk1.book Page 22 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 25. Get technical assistance from Dell. See page 100. See page 25.
2H930bk1.book Page 23 Tuesday, November 20, 2001 5:02 PM See page 26. See page 28. See page 29. See page 32. See page 34. See page 35. See page 35. See page 38. See page 31. See page 39. See page 40. See page 42. See page 43. See page 43.
2H930bk1.book Page 24 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Accessing Help Files TO A C C E S S T H E Tell Me How H E L P F I L E Microsoft® Windows® XP 1 Click the Start button, and then click Help and Support. 2 Click User and system guides, and then click User’s guides. 3 Click Tell Me How. Windows Millennium Edition (Me) and Windows 2000 Click the Start button, point to Programs, point to User’s Guides, and then click Tell Me How.
2H930bk1.book Page 25 Tuesday, November 20, 2001 5:02 PM Power Problems C H E C K T H E P O W E R L I G H T — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press a key on the keyboard or move the mouse. If the power light is off, the computer is either not turned on or is not receiving electrical power. HINT: See the Tell Me How help file for information on the standby mode.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.book Page 26 Tuesday, November 20, 2001 5:02 PM I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD. N O N - S Y S T E M D I S K E R R O R — There is a floppy disk in the floppy drive. Remove the floppy disk and restart the computer.
2H930bk1.book Page 27 Tuesday, November 20, 2001 5:02 PM C H E C K T H E B A C K P A N E L L I G H T S — If all four lights below the serial connector (see page 61) are not green, call Dell for technical assistance (see page 100). C H E C K T H E P O W E R P R O P E R T I E S — See the Tell Me How help file or search for the keyword standby in the Help and Support Center in Windows XP and Windows Me (Help in Windows 2000). To access help files, see page 24.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.book Page 28 Tuesday, November 20, 2001 5:02 PM C H E C K F O R A D D I T I O N A L A D J U S T M E N T S — See the documentation that came with your monitor for any additional adjustments that your monitor may require. ADJUST THE WINDOWS DISPLAY SETTINGS Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Appearance and Themes. 3 Click Display, and then click the Settings tab.
2H930bk1.book Page 29 Tuesday, November 20, 2001 5:02 PM A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows Me or 2000, double-click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted. R U N T H E S P E A K E R D I A G N O S T I C S — Some speaker systems have selfcontained diagnostics.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.book Page 30 Tuesday, November 20, 2001 5:02 PM VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 5 Click Properties, and then select the Ports tab.
2H930bk1.book Page 31 Tuesday, November 20, 2001 5:02 PM VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. If the printer is listed, right-click the printer name. 5 Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is USB.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.book Page 32 Tuesday, November 20, 2001 5:02 PM R E I N S T A L L T H E S C A N N E R D R I V E R — Reinstall the scanner driver. See the scanner documentation for instructions. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 46. Modem Problems HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.
2H930bk1.book Page 33 Tuesday, November 20, 2001 5:02 PM VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Network and Internet Connections. 4 Click Internet Options. 5 Click Network Diagnostics and perform the connectivity test. Windows Me 1 Click the Start button, point to Settings, and click Control Panel. 2 In the Control Panel, double-click Modems.
2H930bk1.book Page 34 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Mouse Problems IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE C O M P U T E R, R E C O N N E C T T H E M O U S E C A B L E 1 Press to display the Start menu. 2 In Windows XP, type the letter u, and then type the letter u again. In Windows Me and Windows 2000, use the keyboard arrow keys to highlight Shut Down, and then press the key.
2H930bk1.book Page 35 Tuesday, November 20, 2001 5:02 PM IF A WIRELESS DEVICE BEGINS TO OPERATE IMPROPERLY AND A US B D E V I C E I S C O N N E C T E D T O A F R O N T - P A N E L U SB C O N N E C T O R, R E C O N N E C T T H E US B D E V I C E T O T H E F R O N T - P A N E L U SB C O N N E C T O R — Any USB device(s) connected to the front-panel USB connector(s) can cause interference with a wireless device. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 46.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.book Page 36 Tuesday, November 20, 2001 5:02 PM TE S T T H E D R I V E W I T H A N O T H E R F L O P P Y D I S K — Insert another floppy disk to eliminate the possibility that the original floppy disk is defective. C A N N O T S A V E F I L E S T O A F L O P P Y D I S K — Ensure that the floppy disk is not full or write-protected (locked). See the following illustration.
2H930bk1.book Page 37 Tuesday, November 20, 2001 5:02 PM A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows Me or 2000, double-click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.book Page 38 Tuesday, November 20, 2001 5:02 PM C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — The CD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Closing all programs before writing to the CD-RW may also alleviate the problem.
2H930bk1.book Page 39 Tuesday, November 20, 2001 5:02 PM R E S T A R T T H E C O M P U T E R — Try to log on to the network again. C O N T A C T Y O U R N E T W O R K A D M I N I S T R A T O R — Verify that your network settings are correct and that the network is functioning. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 46. Microsoft® Windows® Error Messages x: \ I S N O T A C C E S S I B L E . T H E the drive and try again.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.book Page 40 Tuesday, November 20, 2001 5:02 PM A R E Q U I R E D .D LL F I L E W A S N O T F O U N D — The program that you are trying to open is missing an essential file. To remove and then reinstall the program: Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Add or Remove Programs. 4 Select the program you want to remove. 5 Click the Change or Remove Program icon.
2H930bk1.book Page 41 Tuesday, November 20, 2001 5:02 PM A program error causes the system to lock up TU R N T H E C O M P U T E R O F F — If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on the computer. You might lose data if you are unable to perform a Microsoft Windows shutdown.
2H930bk1.book Page 42 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Internet Connection Problems If you have a problem with your Internet connection R E V I E W “ M O D E M P R O B L E M S ” — See page 32. TU R N O F F C A L L W A I T I N G ( C A T C H - P H O N E )— See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up networking connection properties.
2H930bk1.book Page 43 Tuesday, November 20, 2001 5:02 PM BE SURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SERVICE P R O V I D E R — Contact an Internet service provider to subscribe. C O N T A C T Y O U R I N T E R N E T S E R V I C E P R O V I D E R — Contact your Internet service provider for assistance. E-Mail Problems E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — With the Outlook Express e-mail program open, click File.
2H930bk1.book Page 44 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Reinstalling Drivers NOTICE: The Dell support website, http://support.dell.com, and the Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.
2H930bk1.book Page 45 Tuesday, November 20, 2001 5:02 PM The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system.
2H930bk1.book Page 46 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Resolving Software and Hardware Incompatibilities Windows XP, Windows Me, and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. Windows XP To check for conflicts on a computer running Windows XP, perform the following steps: 1 Click the Start button, and then click Control Panel.
2H930bk1.book Page 47 Tuesday, November 20, 2001 5:02 PM You can also use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help and Support. Type hardware troubleshooter in the Search field, and then click the arrow to start the search. Click Hardware Troubleshooter in the Search Results list. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.
2H930bk1.book Page 48 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m You can also use the Windows Me Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help. Click Troubleshooting in the What would you like help with? list, click Hardware & system device problems, click Hardware, memory, & others, and then click Hardware Troubleshooter.
2H930bk1.book Page 49 Tuesday, November 20, 2001 5:02 PM You can also use the Windows 2000 Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help. Click Troubleshooting and Maintenance on the Contents tab, click Windows 2000 troubleshooters, and then click Hardware. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.
2H930bk1.book Page 50 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m System Restore is enabled on your new computer. However, if you reinstall Windows XP or Windows Me with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Performance and Maintenance. 3 Click System. 4 Click the System Restore tab.
2H930bk1.book Page 51 Tuesday, November 20, 2001 5:02 PM Creating a Restore Point Using the XP System Restore Wizard In Windows XP you can manually create restore points or you can use the System Restore Wizard to create the restore points for you. To use the System Restore Wizard, click the Start button, click Help and Support, click System Restore, and then follow the instructions on the screen.
2H930bk1.book Page 52 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 3 Click a calendar date to which you want to restore your computer. The Select a Restore Point (Choose a Restore Point in Windows Me) screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore points appear in bold. 4 Select a restore point, and then click Next.
2H930bk1.book Page 53 Tuesday, November 20, 2001 5:02 PM Reinstalling Windows XP Before reinstalling the Windows XP operating system to correct a problem, try correcting the problem by performing a Windows XP System Restore (see page 49). NOTICE: The Operating System CD provides options for reinstalling your Windows XP operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.book Page 54 Tuesday, November 20, 2001 5:02 PM 8 The Windows XP Setup screen appears and Windows XP begins to copy files and install the devices. The computer automatically restarts multiple times before it requires additional input. 9 When the Welcome to Microsoft screen appears, click the green arrow icon at the bottom of the screen to continue. Follow the on-screen directions to finish.
2H930bk1.book Page 55 Tuesday, November 20, 2001 5:02 PM Reinstalling Windows Me Before reinstalling the Windows Me operating system to correct a problem, try correcting the problem by performing a Windows System Restore (see page 49). NOTICE: The Operating System CD provides options for reinstalling your Windows Me operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive.
2H930bk1.book Page 56 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m If C:\WINDOWS.000 (recommended) is displayed, click Other, change C:\WINDOWS.000 to C:\WINDOWS, and then click Next. 11 Ensure that Typical is selected, and then click Next. 12 Specify a computer name, workgroup, and computer description, if desired, and then click Next. 13 Select a country in the Country/Region window, and then click Next.
2H930bk1.book Page 57 Tuesday, November 20, 2001 5:02 PM 24 Remove the operating system CD from the CD or DVD drive. 25 Enter the system setup program as directed by a Dell technical support representative. 26 In the system setup program Boot menu, change the boot sequence back to the original boot sequence. Then, exit the system setup program. Reinstalling Windows 2000 NOTICE: The Operating System CD provides options for reinstalling your Windows 2000 operating system.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.book Page 58 Tuesday, November 20, 2001 5:02 PM 8 When the Windows 2000 Professional Setup screen reappears, use the arrow keys to select the type of file system that you want Windows 2000 to use, and then press . 9 Press again to restart your computer. 10 Click Next when the Welcome to the Windows 2000 Setup Wizard screen appears.
2H930bk1.book Page 59 Tuesday, November 20, 2001 5:02 PM SECTION 3 A d d i n g Pa r t s Front and Back View of the Computer Reattaching the Front Door and Hinge Arms Opening the Computer Cover Looking Inside Your Computer Adding Cards Removing Cards Adding Memory Replacing the AGP Card Adding Other Drives Closing the Computer Cover FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 w w w. d e l l . c o m | s u p p o r t . d e l l .
2H930bk1.book Page 60 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm w w w. d e l l . c o m | s u p p o r t . d e l l .
2H930bk1.book Page 61 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm HINT: To prevent damage to your computer, the front door is designed to “break away” if it is lifted up too far. See page 62 for instructions on how to reattach the door.
2H930bk1.book Page 62 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Reattaching the Front Door and Hinge Arms To prevent damage to your computer, the front door is designed to “break away” if it is lifted up too far. If the front door breaks away, you might need to reattach both the front door and the hinge arms. Reattaching the Front Door 1 Shut down the computer (see page 20).
2H930bk1.book Page 63 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm Reattaching the Hinge Arms CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer" on page 12. 1 Shut down the computer (see page 20). 2 Disconnect the power cable from your computer. 3 Remove the front door, if it is attached. The front door snaps off of the two hinge arms.
2H930bk1.book Page 64 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm 5 Lift both hinge arms to the horizontal position. 6 Use the two view slots to align the pivot bar with the two pivot-bar slots. view slots (2) pivot-bar slots (2) pivot bar hinge arms in horizontal position NOTICE: Using excessive force to pull the hinge arms into place may damage the arms or the front panel.
2H930bk1.book Page 65 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm 8 After the hinge arms clip into place, lower and raise the arms two or three times to properly seat them. 9 Reattach the front-panel insert. 10 Reconnect the power cable to your computer. 11 Reattach the front door as described on page 62.
2H930bk1.book Page 66 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.
2H930bk1.book Page 67 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in “When Working Inside Your Computer” on page 12. HINT: The AGP card is removed from the following illustration to provide a better view of the inside of your computer.
2H930bk1.book Page 68 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.
2H930bk1.book Page 69 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm Adding Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in “When Working Inside Your Computer” on page 12. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
2H930bk1.book Page 70 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm w w w. d e l l . c o m | s u p p o r t . d e l l . c o m HINT: The AGP card is removed from the following two illustrations to provide a better view of the inside of your computer. 6 Insert the card into the connector.
2H930bk1.book Page 71 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm 7 Ensure that the card is fully seated in the connector. not fully seated fully seated bracket caught outside of slot bracket within slot back of computer 8 Lower the plastic securing lever. 9 Connect any cables that should be attached to the card. See the card documentation for information about the card cable connections. 10 Close the computer cover (see page 87).
2H930bk1.book Page 72 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Removing Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in “When Working Inside Your Computer” on page 12. 1 Shut down the computer (see page 20). 2 Turn off any attached devices and disconnect them from their electrical outlets.
2H930bk1.book Page 73 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm 7 To remove the card, grasp the card by the top corners and lift it out. If the card is difficult to remove, gently ease the card back and forth to remove it from the connector. card HINT: The AGP card is removed from the following illustration to provide a better view of the inside of your computer.
2H930bk1.book Page 74 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Adding Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in “When Working Inside Your Computer” on page 12. You can increase your computer memory by installing memory modules on the system board.
2H930bk1.book Page 75 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm 6 To insert a module, press out the securing clip at each end of the memory module connector. memory module connectors securing clips (2) notches (2) memory module connector cutouts (2) step 6 step 7 step 8 7 Align the notches on the bottom of the module with the crossbars in the connector. NOTICE: To avoid breaking the memory module, do not press near the middle of the module.
2H930bk1.book Page 76 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 11 Right-click the My Computer icon and then click Properties. 12 Click the General tab. 13 To verify that the memory is installed correctly, check the amount of memory (RAM) listed.
2H930bk1.book Page 77 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm 6 To replace the AGP card, gently press it down into the slot connector until it clicks into place. Press the card clip lever while inserting the card into the slot connector.
2H930bk1.book Page 78 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm w w w. d e l l . c o m | s u p p o r t . d e l l . c o m HINT: Two sets of rails are attached to the inside of the computer cover. Use the two longer rails on 5.25-inch drives. Use the shorter rails for 3.5-inch drives. Rails for a second hard drive are attached inside the harddrive bay. 6 Remove the two green plastic rails from the inside of the hard-drive bay.
2H930bk1.book Page 79 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm 9 Gently slide the new hard drive into the upper bay until you hear a click. rail tabs (2) second hard drive in upper bay first hard drive in lower bay hard drive cage 10 Connect a power cable to the drive. NOTICE: Match the colored strip on the cable with pin 1 on the drive.
2H930bk1.book Page 80 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 11 HINT: Your computer uses cable-select drive cables. This means that the device connected to the end connector of the drive cable is the master device and the device connected to the middle connector is the slave device.
2H930bk1.book Page 81 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm Adding Other Drives CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in “When Working Inside Your Computer” on page 12. NOTICE: To avoid possibly damaging the drive by electrostatic discharge (ESD), ground yourself by periodically touching an unpainted metal surface on the back of the computer.
2H930bk1.book Page 82 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 8 To remove the front panel insert, carefully press the panel out from the inside of the computer.
2H930bk1.book Page 83 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm 9 Gently slide the drive into the bay until you hear a click. rail tabs (2) drive drive bay 10 Connect a power cable to the drive. 11 See the documentation that came with the drive for instructions on connecting a drive cable to the drive and system board. power cable drive cable HINT: Your computer uses cable-select drive cables.
2H930bk1.book Page 84 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 12 Connect your computer and devices to their electrical outlets, and turn them on. NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 13 See the documentation that came with the drive for instructions on installing any software required for drive operation.
2H930bk1.book Page 85 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm 7 To remove the drive-bay cover panel, press the four tabs and pull the insert away from the panel. remove front panel insert through here securing tabs (4) front-panel insert securing tab drive-bay cover panel front panel insert 8 Remove the two short, green plastic rails from the inside of the drive cage. These rails are not attached to the drive cage with screws.
2H930bk1.book Page 86 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 10 Gently slide the drive into the bay until you hear a click. rail tabs (2) drive drive bay 11 Carefully replace the front panel insert. You do not need to replace the drive-bay cover panel. 12 Connect a power cable to the drive.
2H930bk1.book Page 87 Tuesday, November 20, 2001 5:02 PM FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fm 13 See the documentation that came with the drive for instructions on connecting a drive cable to the drive. power cable drive cable 14 HINT: Your computer uses cable-select drive cables. This means that the device connected to the end connector of the drive cable is the master device and the device connected to the middle connector is the slave device.
2H930bk1.book Page 88 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.
2H930bk1.book Page 89 Tuesday, November 20, 2001 5:02 PM SECTION 4 Appendix Specifications Standard Settings Clearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy (U.S. Only) Contacting Dell Regulatory Information Limited Warranties and Return Policy w w w. d e l l . c o m | s u p p o r t . d e l l .
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2H930bk1.book Page 91 Tuesday, November 20, 2001 5:02 PM Memory Architecture SDRAM PC133 Memory connectors two Memory capacities 64-, 128-, 256-, and 512-MB non-ECC or ECC SDRAM Minimum memory1 64 MB Maximum memory 512 MB Memory type PC133 (non-ECC or ECC) BIOS address F8000h Drives Externally accessible two 5.25-inch bays two 3.
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2H930bk1.book Page 93 Tuesday, November 20, 2001 5:02 PM Physical Height x Width x Depth 42.5 x 18.1 x 44.7 cm (16.7 x 7.1 x 17.6 inches) Weight 12.7 kg (28 lb) Environmental Temperature: Operating 10° to 35°C (50° to 95°F)4 Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 1/2 octave/min Storage 0.
2H930bk1.book Page 94 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Standard Settings The system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, don’t change the settings for this program. Certain changes might make your computer work incorrectly. See the following figure for an example of the main program screen.
2H930bk1.book Page 95 Tuesday, November 20, 2001 5:02 PM Viewing Settings 1 Turn on (or restart) your computer. 2 When the blue Dell™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. System Setup Program Screens The system setup program screens display the current configuration information for your computer.
2H930bk1.book Page 96 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m If you forget your user or setup password, you cannot operate your computer or change settings in the system setup program until you clear the forgotten password(s). NOTICE: This process erases both the system and setup passwords. 1 Shut down the computer (see page 20). 2 Turn off any attached devices and disconnect them from their electrical outlets.
2H930bk1.book Page 97 Tuesday, November 20, 2001 5:02 PM Replacing the Battery CAUTION: Before you begin this procedure, follow the safety instructions listed in “When Working Inside Your Computer” on page 12. A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years. If you have to repeatedly reset time and date information after turning on the computer, replace the battery. CAUTION: A new battery can explode if it is incorrectly installed.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.book Page 98 Tuesday, November 20, 2001 5:02 PM 6 Close the computer cover (see page 87), and plug your computer and devices into their electrical outlets. 7 Access the system setup program (see page 95) and restore the settings you recorded in step 1. 8 Properly dispose of the old battery (see page 118). Dell Technical Support Policy (U.S.
2H930bk1.book Page 99 Tuesday, November 20, 2001 5:02 PM Dell-installed peripherals include any internal expansion cards, or Dellbranded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.
2H930bk1.book Page 100 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Contacting Dell HINT: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following tables. If you need assistance in determining which codes to use, contact a local or an international operator.
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2H930bk1.book Page 103 Tuesday, November 20, 2001 5:02 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-mail Address Area Codes, Local Numbers, and Toll Free Numbers Czech Republic (Prague) Technical Support 02 22 83 27 27 International Access Code: 00 Customer Care 02 22 83 27 11 Country Code: 420 Fax 02 22 83 27 14 City Code: 2 TechFax 02 22 83 27 28 Switchboard 02 22 83 27 11 Website: support.euro.dell.
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2H930bk1.book Page 107 Tuesday, November 20, 2001 5:02 PM Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-mail Address Area Codes, Local Numbers, and Toll Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service)(Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.
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w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2H930bk1.book Page 112 Tuesday, November 20, 2001 5:02 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-mail Address Trinidad/Tobago General Support U.K.
2H930bk1.book Page 113 Tuesday, November 20, 2001 5:02 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-mail Address Area Codes, Local Numbers, and Toll Free Numbers U.S.A.
2H930bk1.book Page 114 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box. 2 Include a copy of the invoice and a letter describing the reason for the return.
2H930bk1.book Page 115 Tuesday, November 20, 2001 5:02 PM Regulatory Information Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service.
2H930bk1.book Page 116 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Information Technology Equipment (ITE), including peripherals, expansion cards, printers, input/output (I/O) devices, monitors, and so on, that are integrated into or connected to the system should match the electromagnetic environment classification of the computer system.
2H930bk1.book Page 117 Tuesday, November 20, 2001 5:02 PM • This device must accept any interference received, including interference that may cause undesired operation. Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
2H930bk1.book Page 118 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Company name: Dell Computer Corporation One Dell Way Round Rock, Texas 78682 USA Battery Disposal Your computer system uses a lithium-ion battery. The lithium-ion battery is a long-life battery, and it is very possible that you will never need to replace it.
2H930bk1.book Page 119 Tuesday, November 20, 2001 5:02 PM Información para NOM (únicamente para México) La información siguiente se proporciona en el dispositivo o en los dispositivos descritos en este documento, en cumplimiento con los requisitos de la Norma Oficial Mexicana (NOM): Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importador: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F.
2H930bk1.book Page 120 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m One-Year Limited Warranty (U.S. Only) Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. Dell warrants that the hardware products it manufactures will be free from defects in materials and workmanship.
2H930bk1.book Page 121 Tuesday, November 20, 2001 5:02 PM Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service, you must contact Dell’s Customer Technical Support within the limited warranty period. See "Contacting Dell" on page 100 to find the appropriate contact information for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material Authorization Number.
2H930bk1.book Page 122 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
2H930bk1.book Page 123 Tuesday, November 20, 2001 5:02 PM This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell's system integration department; accessories or parts that are not installed in the Dell factory; or Dell Software & Peripherals products.
2H930bk1.book Page 124 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Limited Warranty Coverage During Year Two During the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dell’s Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this limited warranty when a part requires replacement.
2H930bk1.book Page 125 Tuesday, November 20, 2001 5:02 PM General Provisions THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT.
2H930bk1.book Page 126 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Three-Year Limited Warranty (U.S. Only) Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. Dell warrants that the hardware products it manufactures will be free from defects in materials and workmanship.
2H930bk1.book Page 127 Tuesday, November 20, 2001 5:02 PM Limited Warranty Coverage During Year One During the one-year period beginning on the invoice date, Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service, you must contact Dell’s Customer Technical Support within the warranty period. See "Contacting Dell" on page 100 to find the appropriate contact information for obtaining customer assistance.
2H930bk1.book Page 128 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s Exchange Policy in effect on the date of the exchange. You accept full responsibility for your software and data.
2H930bk1.book Page 129 Tuesday, November 20, 2001 5:02 PM These provisions apply to Dell’s three-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive. If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange.
2H930bk1.book Page 130 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Limited Warranty Coverage During Year One During the one-year period beginning on the invoice date, Dell will repair or replace products covered under this limited warranty that are returned to Dell's facility. To request limited warranty service, you must contact Dell's Customer Technical Support within the limited warranty period.
2H930bk1.book Page 131 Tuesday, November 20, 2001 5:02 PM You will pay Dell for replacement parts when the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell's Exchange Policy in effect on the date of the exchange. You accept full responsibility for your software and data.
2H930bk1.book Page 132 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell's Exchange Policy in effect on the date of the exchange.
2H930bk1.book Page 133 Tuesday, November 20, 2001 5:02 PM Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service, you must contact Dell’s Customer Technical Support within the warranty period. See "Contacting Dell" on page 100 to find the appropriate contact information for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material Authorization Number.
2H930bk1.book Page 134 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
2H930bk1.book Page 135 Tuesday, November 20, 2001 5:02 PM This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell’s system integration department; accessories or parts that are not installed in the Dell factory; or Dell Software & Peripherals products.
2H930bk1.book Page 136 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Coverage During Year Two During the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dell’s Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this limited warranty when a part requires replacement.
2H930bk1.book Page 137 Tuesday, November 20, 2001 5:02 PM DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION).
2H930bk1.book Page 138 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Damage due to shipping the products to you is covered under this limited warranty.
2H930bk1.book Page 139 Tuesday, November 20, 2001 5:02 PM Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Dell repairs or replaces a product, its warranty term is not extended.
2H930bk1.book Page 140 Tuesday, November 20, 2001 5:02 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m General Provisions DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS LIMITED WARRANTY STATEMENT. DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
2H930bk1.book Page 141 Tuesday, November 20, 2001 5:02 PM "Total Satisfaction" Return Policy (U.S. and Canada Only) If you are an end-user customer who bought new products directly from a Dell company, you may return them to Dell within 30 days of the date of invoice for a refund or credit of the product purchase price.
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2H930bk1.book Page 143 Tuesday, November 20, 2001 5:02 PM Limitation and Statutory Rights Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law.
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2H930bk1.book Page 145 Tuesday, November 20, 2001 5:02 PM Index A internal parts, 67 opening cover, 65 specifications, 90 turning off, 20 AGP card, 76 audio. See sound B battery disposal, 97 replacing, 97 BIOS, 94 C cards adding, 69 AGP, 76 connectors, 68 removing, 72 conflicts resolving software and hardware incompatibilities, 46 contact numbers, 100 cover closing, 87 opening, 65 crashes, 40 D Dell support policy, 98 display.
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DELL INFORMATION DEVELOPMENT Postscript Imaging and Printing Specifications ENGLISH LOCALIZATION (Completed by Information Development) (Heavily outlined boxes completed by Agency) DOCUMENT TITLE: PATH: Dimension 4300, Solutions Guide (S:\SYSTEMS\Green Lantern\Solutions\A01\English) LANGUAGES: English Translation Agency: N/A PART and REVISION NUMBER: 2H930 A01 SPEC SHEET PREPARED BY: Mike Whaley DATE SPEC SHEET COMPLETED: 11/05/01 CONTACTS: Cathy Brown Cathy_Brown@Dell.
FILE NAME(S) & PAGE COUNT: * Localization Supplier: Revise file name, page count, and page number columns Section Filename Page Count Page Numbers Full Cover (AMF): 2H930am1.ps 2 (Inside Blank) Or Full Cover (EMF): 2H930em1.ps Or Full Cover (APCC): 2H930ap1.ps Or Full Cover (CCC): 2H930cc1.ps Or Full Cover (BCC): 2H930bp1.ps Title Page: 2H930tp1.ps 2 Includes Copyright TOC: 2H930tc1.ps 6 3–8 Safety Instructions: 2H930si1.ps 6 9 – 14 Section 1: 2H930c11.
