Dell DL4300 Appliance Owner's Manual Regulatory Model: E31S Series Regulatory Type: E31S001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 About your Dell DL4300 Appliance................................................................... 9 Supported configurations..................................................................................................................... 9 Front panel features and indicators......................................................................................................9 Back panel features and indicators..................................................................................
Setting up and configuring the iDRAC IP address ....................................................................... 31 Log in to iDRAC............................................................................................................................. 32 Downloading the drivers and firmware..............................................................................................32 Methods of installing the operating system......................................................................
Removing a hard drive carrier from the hard drive tray...............................................................72 Installing a hard drive carrier into the hard drive tray.................................................................. 73 Removing a hard drive from a hard drive carrier......................................................................... 74 Removing the hard drive backplane from the hard drive tray.....................................................
Installing an internal SD card...................................................................................................... 123 Removing the internal dual SD module .....................................................................................123 Installing the internal dual SD module .......................................................................................125 Network daughter card..................................................................................................
Using system diagnostics................................................................................ 170 Dell Embedded System Diagnostics.................................................................................................170 When to use the Embedded System Diagnostics...................................................................... 170 Running the Embedded System Diagnostics from Boot Manager............................................
10 Getting help.................................................................................................... 190 Contacting Dell................................................................................................................................. 190 Locating Service Tag of your system............................................................................................... 190 Documentation feedback......................................................................................
About your Dell DL4300 Appliance 1 Supported configurations Your Dell DL4300 Appliance supports the following configurations: Table 1. Standard Edition Component Specification Processor Up to two Intel Xeon E5-2640 v4 processor Hard drives Up to twelve 3.5–inch hard drives, two 2.5–inch back-accessible hard drives connected to a SATA chipset, and four 3.5–inch hard drives in the middle hard-drive tray. Memory 4 x 16 GB RDIMM or 8 x 16 GB RDIMM Table 2.
diagnostic LEDs or the LCD panel is prominently on the front panel. The hot swappable hard drives are accessible from the front panel. Figure 1. Front panel features and indicators (Twelve x 3.5–inch hard drive chassis) 1. System identification button 2. Power button 3. NMI button 4. Information tag 5. Hard drives 6. USB management port/iDRAC Direct 7. Video connector 8. Quick Sync (optional) Table 3.
Item Indicator, Button, or Connector Icon Description NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off. 3 NMI button Used to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed using the end of a paper clip.
Figure 2. Back panel features and indicators—DL4300 1. System identification button 2. System identification connector 3. iDRAC8 Enterprise port 4. Half-height PCIe expansion-card slot (3) 5. Serial connector 6. Video connector 7. USB connector (2) 8. Full-height PCIe expansion-card slot (3) 9. Ethernet connector (2) 10. Power supply unit (PSU1) 11. Power supply unit (PSU2) 12. Hard drive (2) (back) Table 4.
Item Indicator, button, or connector Icon Description 3 iDRAC8 Enterprise port Dedicated management port. 4 Half-height PCIe expansion-card slot (3) Allows you to connect up to three half-height PCI Express expansion cards. 5 Serial connector Allows you to connect a serial device to the system. 6 Video connector Allows you to connect a VGA display to the system. 7 USB connector (2) Allows you to connect USB devices to the system. The ports are USB 3.0-compliant.
Hard drive indicator codes Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition of the hard drive. Figure 3. Hard drive indicators on the hard drive and the hard drive tray backplane 1. hard drive activity indicator 2. hard drive status indicator 3.
Drive-status indicator pattern (RAID only) Condition Flashes green for three seconds, amber for three seconds, and then turns off after six seconds Rebuild stopped NIC indicator codes Each NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network. Figure 4. NIC indicators 1. link indicator 2.
Figure 5. AC PSU status indicator 1. AC PSU status indicator/handle Table 7. AC PSU status indicators Convention Power indicator pattern Condition A Green A valid power source is connected to the PSU and the PSU is operational. B Flashing green When the firmware of the PSU is being updated, the PSU handle flashes green. C Flashing green and turns off When hot-adding a PSU, the PSU handle flashes green five times at 4 Hz rate and turns off.
Convention Power indicator pattern Condition CAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a high output configuration to a low output configuration or vice versa, you must turn off the system. CAUTION: AC PSUs support both 220 V and 110 V input voltages with the exception of Titanium PSUs, which support only 220 V.
Icon Description Condition Corrective action (ePSA). If the hard drives are configured in a RAID array, restart the system and enter the host adapter configuration utility program. Electrical indicator The indicator flashes amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply unit (PSU) or voltage regulator). Check the System Event Log or system messages for the specific issue. If it is due to a problem with the PSU, check the LED on the PSU.
Figure 6. iDRAC Direct LED indicator 1. iDRAC Direct status indicator The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import). Table 9. iDRAC Direct LED indicators Convention iDRAC Direct LED indicator pattern Condition A Green Turns green for a minimum of two seconds to indicate the start and end of a file transfer. B Flashing green Indicates file transfer or any operation tasks.
Quick Sync indicator codes Figure 7. Quick Sync indicator codes 1. Quick Sync status indicator 2. Quick Sync activation button Table 11. Quick Sync indicator codes Power indicator pattern Condition Slow flash Indicates that Quick Sync is waiting to be configured from iDRAC. Solid Indicates that Quick Sync is ready to transfer. Flashes three times rapidly and then turns off Indicates that the Quick Sync feature is disabled from iDRAC.
Related Links Getting help 21
2 Documentation matrix This section provides information about the documentation resources for your system. Table 12. Documentation resources for system Task Document Location Setting up your system For information about installing the system into a rack, see the Rack documentation included with your rack solution. Dell.
Task Document Location For information about the features of the Dell OpenManage Systems Management, see the Dell OpenManage Systems Management Overview Guide. Dell.com/openmanagemanuals For information about setting up, using, and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide. Dell.com/openmanagemanuals For information about installing, using, Dell.
3 Technical specifications Dimensions and weight Physical Dimensions Height 8.73 cm (3.44 inch) Width 48.2 cm (18.98 inch) Depth 75.58 cm (29.75 inch) Maximum configuration weight 36.5 kg (80.47 lb) (3.5–inch hard drive systems) Empty weight 23.2 kg (51.15 lb) (3.
Expansion card riser PCIe slots on the riser Height Length Link Riser 3 (default) Slot 6 full-height full-length x8 Riser 3 Slot 7 full-height full-length x8 NOTE: When using slots 1 through 4 on the riser, ensure that both the processors are installed on the system. PSU specifications Your Dell DL4300 system supports up to two AC redundant power supply units (PSUs). Table 14.
Drive specifications Hard drives The Dell DL4300 system supports up to twelve 3.5 inch and two 2.5 inch back-accessible and four 3.5 inch (in the hard-drive tray), internal, hot-swappable Nearline SAS drives in hard-drive slots 0 through 11 and 12 through 15. Ports and connectors specifications USB ports The Dell DL4300 system supports: • USB 2.0-compliant ports on the front panel • USB 3.
Video specifications Video Specification Video type Matrox G200eR2 Video memory 16 MB Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/environmental_datasheets. Table 18. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 3117 ft) 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
Table 21. Maximum shock specifications Maximum vibration Specifications Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 40 G for up to 2.3 ms. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms. Table 22. Maximum altitude specifications Maximum altitude Specifications Operating 3048 m (10,000 ft) Storage 12,000 m (39,370 ft) Table 23.
Particulate contamination Specifications NOTE: This condition applies to data center and non-data center environments. • • Corrosive dust Air must be free of corrosive dust. Residual dust present in the air must have a deliquescent point less than 60% relative humidity. NOTE: This condition applies to data center and non-data center environments. Table 25.
Expanded operating temperature Specifications NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate down to –5°C or up to 45°C for a maximum of 1% of its annual operating hours. For temperatures between 40°C and 45°C, de-rate maximum allowable temperature by 1°C per 125 m above 950 m (1°F per 228 ft). NOTE: When operating in the expanded temperature range, system performance may be impacted.
Initial system setup and configuration 4 Setting up your system Complete the following steps to set up your system: 1. Unpack the system. 2. Install the system into the rack. For more information about installing the system into the rack, see your system Rack Installation Placemat at Dell.com/poweredgemanuals. 3. Connect the peripherals to the system. 4. Connect the system to its electrical outlet. 5. Turn the system on by pressing the power button or by using iDRAC. 6.
Log in to iDRAC You can log in to iDRAC as: • • • iDRAC user Microsoft Active Directory user Lightweight Directory Access Protocol (LDAP) user The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
more information, see Dell.com/openmanagemanuals → OpenManage Server Administrator or Dell.com/openmanagemanuals → OpenManage Essentials.
Pre-operating system management applications 5 You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
System Setup By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system. NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the help text in the text browser, press F1. You can access system setup by using two methods: • Standard graphical browser — The browser is enabled by default. • Text browser — The browser is enabled by using Console Redirection.
System BIOS You can use the System BIOS screen to edit specific functions such as boot order, system password, setup password, set the RAID mode, and enable or disable USB ports. Viewing System BIOS To view the System BIOS screen, perform the following steps: 1. Turn on, or restart your system. 2.
Viewing Boot Settings To view the Boot Settings screen, perform the following steps: 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click Boot Settings.
Choosing the system boot mode System Setup enables you to specify one of the following boot modes for installing your operating system: • BIOS boot mode (the default) is the standard BIOS-level boot interface. • Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you have configured your system to boot to UEFI mode, it replaces the system BIOS. 1. From the System Setup Main Menu, click Boot Settings, and select Boot Mode. 2.
Network Settings screen details The Network Settings screen details are explained as follows: Option Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device. PXE Device n Enables you to control the configuration of the PXE device. Settings(n = 1 to 4) System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button.
Option TPM Command Description CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system. Clears all the contents of the TPM. The TPM Clear option is set to No by default. Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option, virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to Off by default.
Use the following guidelines to assign the system password: • A password can have up to 32 characters. • The password can contain the numbers 0 through 9. • Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). A message prompts you to reenter the system password. 5. Reenter the system password, and click OK. 6. In the Setup Password field, type your setup password and press Enter or Tab. A message prompts you to reenter the setup password.
Operating with a setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options. If you do not type the correct password in three attempts, the system displays the following message: Invalid Password! Number of unsuccessful password attempts: System Halted! Must power down. Even after you turn off and restart the system, the error message is displayed until the correct password is typed.
Option Description System Manufacturer Contact Information Specifies the contact information of the system manufacturer. System CPLD Version Specifies the current version of the system complex programmable logic device (CPLD) firmware. UEFI Compliance Version Specifies the UEFI compliance level of the system firmware.
Option Description NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability. Node Interleaving Specifies if Non-Uniform Memory architecture (NUMA) is supported. If this field is set to Enabled, memory interleaving is supported if a symmetric memory configuration is installed.
Option Description Management to a chipset's Address Translation and Protection Table to translate DMA addresses to host addresses. This option is set to Enabled by default. Adjacent Cache Line Prefetch Optimizes the system for applications that need high utilization of sequential memory access. This option is set to Enabled by default. You can disable this option for applications that need high utilization of random memory access. Hardware Prefetcher Enables or disables the hardware prefetcher.
Option Description Option Description Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system. Viewing SATA Settings To view the SATA Settings screen, perform the following steps: 1. Turn on, or restart your system. 2.
Option Description Port B Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled. Port C Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive.
Option Port F Description Option Description Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled. Port G Option Description Model Specifies the drive model of the selected device.
Option Description For AHCI or RAID mode, BIOS support is always enabled. Port J Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support.
Option Description User Accessible USB Ports Enables or disables the USB ports. Selecting Only Back Ports On disables the front USB ports, selecting All Ports Off disables all USB ports. The USB keyboard and mouse operate during boot process in certain operating systems. After the boot process is complete, the USB keyboard and mouse do not work if the ports are disabled. NOTE: Selecting Only Back Ports On and All Ports Off disables the USB management port and also restricts access to iDRAC features.
Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Viewing Serial Communication To view the Serial Communication screen, perform the following steps: 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
Option Description Remote Terminal Type Sets the remote console terminal type. This option is set to VT 100/VT 220 by default. Redirection After Boot Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to Enabled by default. System Profile Settings You can use the System Profile Settings screen to enable specific system performance settings such as power management.
Option Description Collaborative CPU Enables or disables the CPU power management option. When set to Enabled, the Performance CPU power management is controlled by the OS DBPM and the System DBPM Control (DAPC). This option is set to Disabled by default. Memory Patrol Scrub Sets the memory patrol scrub frequency. This option is set to Standard by default. Memory Refresh Rate Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Miscellaneous Settings details The Miscellaneous Settings screen details are explained as follows: Option Description System Time Enables you to set the time on the system. System Date Enables you to set the date on the system. Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes. Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to On by default.
3. On the System Setup Main Menu page, click iDRAC Settings. The iDRAC Settings screen is displayed. Changing the thermal settings The iDRAC settings utility enables you to select and customize the thermal control settings for your system. 1. Click iDRAC Settings → Thermal. 2. Under SYSTEM THERMAL PROFILE → Thermal Profile, select one of the following options: • Default Thermal Profile Settings • Maximum Performance (Performance Optimized) • Minimum Power (Performance per Watt Optimized) 3.
iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications. Embedded system management The Dell Lifecycle Controller provides advanced embedded systems management throughout the system’s lifecycle. The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller.
Installing and removing system components 6 This section provides information about installing and removing the system components. Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.
After working inside your system Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps 1. Install the system cover. 2. If applicable, install the system into the rack. 3. If removed, install the optional front bezel. 4. Reconnect the peripherals and connect the system to the electrical outlet. 5. Turn on the system, including any attached peripherals. For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals.
3. Slide the release latch up and pull the left end of the bezel. 4. Unhook the right end, and remove the bezel. Figure 8. Removing the optional front bezel 1. release latch 3. front bezel 2.
Figure 9. Removing the optional Quick Sync front bezel 1. release latch 3. Quick Sync bezel 2. bezel lock Installing the optional front bezel Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps 1. Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. 2. Hook the right end of the bezel onto the chassis. 3. Fit the free end of the bezel onto the system. 4. Lock the bezel by using the key.
Figure 10. Installing the optional front bezel 1. bezel lock 2. front bezel 2. Quick Sync bezel Figure 11. Installing the Quick Sync bezel 1.
System cover The system cover protects the components inside the system and helps in maintaining air flow inside the system. Removing the system cover actuates the intrusion switch which aids in maintaining system security. Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Turn off the system, including any attached peripherals. 3. Disconnect the system from the electrical outlet and disconnect the peripherals. 4.
Figure 12. Removing the system cover 1. system cover 3. latch release lock 2. latch Next steps 1. Install the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system. Steps 1. Align the slots on the system cover with the tabs on the chassis. 2.
Figure 13. Installing the system cover 1. system cover 3. latch release lock 2. latch Next steps 1. If removed, install the front bezel. 2. Reconnect the peripherals and connect the system to the electrical outlet. 3. Turn on the system, including any attached peripherals. Related Links Safety instructions Inside the system CAUTION: Many repairs may only be done by a certified service technician.
Figure 14. Inside the system 1. cooling-fan in the cooling-fan assembly (6) 2. processor (2) 3. DIMMs (24) 4. hard-drive backplane (back) 5. hard drive (2) (back) 6. power supply unit (2) 7. expansion-card riser 3 8. network daughter card 9. expansion-card riser 2 10. expansion-card riser 1 11. hard-drive backplane Cooling shroud The cooling shroud has aerodynamically placed openings that direct the airflow across the entire system.
Related Links Safety instructions Before working inside your system After working inside your system Removing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Installing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Hard-drive tray assembly The hard-drive tray is located behind the cooling-fan assembly. It supports four 3.5 inch hard drives. NOTE: Systems that support the internal hard-drive tray require low-profile heat sinks and do not require or support a cooling shroud. Removing the hard drive tray Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Next steps 1. Install the hard drive tray. See the Installing the hard drive tray section. 2. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions After working inside your system Before working inside your system Installing the hard drive tray Installing the hard drive tray Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section.
7. guide pin on the chassis (4) Next steps Follow the procedure listed in the After working inside your system section. Related Links Safety instructions After working inside your system Before working inside your system Removing a hard drive blank from a hard drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section.
Next steps Follow the procedure listed in the After working inside your system section. Related Links Safety instructions After working inside your system Before working inside your system Installing a hard drive blank into a hard drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Related Links Safety instructions After working inside your system Before working inside your system Removing a hard drive carrier from the hard drive tray Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 21. Removing a hard drive carrier from the hard drive tray 1. release tab on the hard drive tray 3. hard drive carrier 2. hard drive carrier handle Related Links Safety instructions Installing a hard drive carrier into the hard drive tray Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Steps 1. Lift the hard carrier handle. 2. If a hard drive blank is installed in the hard drive slot, remove it. 3. Insert the hard drive carrier into the hard drive tray. 4. Lower the hard drive carrier handle to engage the hard drive to the connector on the backplane and lock the hard drive in place. Figure 22. Installing a hard drive carrier into the hard drive tray 1. release tab on the hard drive tray 3. hard drive carrier 2.
Steps 1. Push out at the edges of the carrier to disengage the tabs on the hard drive carrier from the slots on the hard drive. 2. Lift the hard drive carrier away from the hard drive. Figure 23. Removing the hard drive from a hard drive carrier 1. hard drive 3. hard drive carrier 2. tab on the hard drive carrier (4) Next steps Follow the procedure listed in the After working inside your system section.
Figure 24. Installing a hard drive into a hard drive carrier 1. hard drive 3. hard drive carrier 2. tab on the hard drive carrier (4) Next steps Follow the procedure listed in the After working inside your system section. Related Links Safety instructions After working inside your system Before working inside your system Removing the hard drive backplane from the hard drive tray Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Steps Press the release tabs and lift the backplane out of the hard drive tray. Figure 25. Removing the 3.5 inch (x4) hard drive backplane 1. release tab (2) 2. hard drive indicators 3. hard drive connector (4) 4. guide pin 5. hard drive backplane Related Links Safety instructions Before working inside your system Installing the hard drive backplane in the hard drive tray Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2.
Related Links Safety instructions After working inside your system Before working inside your system Cooling fans Your system supports six hot-swappable cooling fans. NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system management software, allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly. Removing a cooling fan Prerequisites 1.
Figure 26. Removing a cooling fan 1. cooling fan assembly 2. cooling fan connector (6) 3. fan release tab (6) 4. cooling fan (6) 5. cooling fan connector on the system board (6) Next steps 1. Install the cooling fan. 2. Follow the procedure listed in the After working inside your system section.
Steps 1. Align the connector at the base of the cooling fan with the connector on the system board. 2. Slide the cooling fan into the securing slot until the tab locks into place. Figure 27. Installing a cooling fan 1. cooling fan assembly 2. cooling fan connector (6) 3. fan release tab (6) 4. cooling fan (6) 5. cooling fan connector on the system board (6) Next steps Follow the procedure listed in the After working inside your system section.
2. Follow the procedure listed in the Before working inside your system section. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1.
Installing the cooling-fan assembly Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Next steps Follow the procedure listed in the After working inside your system section. System memory Your system supports DDR4 registered DIMMs (RDIMMs). NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
General memory module installation guidelines NOTE: Memory configurations that fail to observe these guidelines can prevent your system from booting, stop responding during memory configuration, or operating with reduced memory. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for installing memory modules: • x4 and x8 DRAM based memory modules can be mixed.
Memory sparing NOTE: To use memory sparing, this feature must be enabled in System Setup. In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the data from this rank is copied to the spare rank, and the failed rank is disabled. With memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel.
Removing memory modules Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Figure 30. Removing the memory module 1. memory module 3. memory module socket ejector (2) 2. memory module socket Next steps 1. Install the memory module. NOTE: If you are removing the memory module permanently, install a memory module blank. 2. Install the cooling shroud. 3. Follow the procedure listed in the After working inside your system section.
2. Follow the procedure listed in the Before working inside your system section. 3. Removing the cooling fan assembly. 4. Removing the cooling fan assembly. 5. Remove the cooling shroud. Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 2. Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket. 3.
3. Press F2 to enter System Setup, and check the System Memory setting. The system should have already changed the value to reflect the installed memory. 4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is firmly seated in the memory module socket. 5. Run the system memory test in system diagnostics.
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. Steps 1. Release the open first socket lever near the unlock icon under the tab. by pushing the lever down and out from 2. Release the close first socket release lever near the lock icon from under the tab. Lift the lever 90 degrees upward. 3. Lower the open first socket-release lever to lift the processor shield. 4.
Figure 32. Processor shield 1. close first socket release lever 2. lock icon 3. processor 4. open first socket release lever 5.
Figure 33. Removing a processor 1. close first socket-release lever 2. pin-1 indicator of processor 3. processor 4. slot (4) 5. processor shield 6. open first socket-release lever 7. socket 8. socket keys (4) Next steps 1. Replace the processor(s). 2. Install the heat sink. 3. Reinstall the cooling shroud. 4. Follow the procedure listed in the After working inside your system section.
Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. 8. Align the pin-1 indicator of the processor with the triangle on the system board. 9. Place the processor on the socket such that the slots on the processor align with the socket keys. 10. Close the processor shield. 11. Lower the close first socket-release lever near the lock icon and push it under the tab to lock it. 12.
3. If disconnected, reconnect the cables to the expansion card(s). 4. While booting, press F2 to enter System Setup and verify that the processor information matches the new system configuration. 5. Run the system diagnostics to verify that the new processor operates correctly. Related Links Safety instructions After working inside your system Before working inside your system PCIe card holder The PCIe card holder can be extended to support a full length PCIe card.
Figure 35. Removing the PCIe card holder 1. PCIe card holder 2. release tab Next steps 1. Replace the PCIe card holder. 2. If removed, install the full-length PCIe card. 3. Follow the procedure listed in the After working inside your system section. Installing the PCIe card holder Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section.
Figure 36. Installing the PCIe card holder 1. PCIe card holder 2. release tab Next steps 1. If applicable, replace the full-length PCIe card. 2. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system After working inside your system Opening and closing the PCIe card holder latch Prerequisites 1. Follow the safety guidelines listed in Safety instructions section. 2.
Figure 37. Opening the PCIe card holder latch 1. PCIe card holder 3. PCIe card holder latch 2. release tab 2. release tab Figure 38. Closing the PCIe card holder latch 1. PCIe card holder 3. PCIe card holder latch Next steps Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system After working inside your system Cable retention bracket Cable retention bracket provides support to the installed cables.
3. If installed, remove the cooling shroud. 4. Remove the PCIe card holder. 5. Remove all cables routed through the cable retention bracket. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
2. Follow the procedure listed in the Before working inside your system section. 3. If installed, remove the cooling shroud. 4. Remove the PCIe card holder. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Removing the integrated storage controller card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Figure 41. Removing the integrated storage controller card 1. integrated storage controller cable 2. integrated storage controller card 3. integrated storage controller card connector on the system board 4. integrated storage controller card holder Next steps 1. Install the expansion card riser 1. 2. Install the cooling shroud. 3. Installing the integrated storage controller card. 4. Follow the procedure listed in the After working inside your system section.
Installing the integrated storage controller card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Figure 42. Installing the integrated storage controller card 1. integrated storage controller cable 2. integrated storage controller card 3. integrated storage controller card connector on the system board 4. integrated storage controller card holder Next steps 1. Install the expansion card riser 1. 2. Install the cooling shroud. 3. Follow the procedure listed in the After working inside your system section.
Expansion card installation guidelines Depending on your system configuration, the following PCI Express (PCIe) generation 3 expansion cards are supported: Table 32.
Card priority Card type Slot priority Max allowed FC8 HBA (low profile) 2, 3, 1 3 1 Gb NICs (full height) 4, 6, 5 3 1 Gb NICs (low profile) 2, 3, 1 3 12 Gb SAS (low profile) 3, 2, 1 2 12 Gb SAS (full height) 6, 4, 5 2 10 Integrated RAID integrated slot 1 11 NDC integrated slot 1 8 9 NOTE: Ensure that the 100 G OPA x16 card is installed in slot 6 (x16 PCIe) on the alternate riser 3.
Figure 43. Removing an expansion card from expansion card riser 2 or 3 1. expansion card 2. expansion card latch 3. expansion card riser 4. power connector 5. expansion card connector Next steps 1. Install an expansion card into the expansion card riser. 2. Follow the procedure listed in the After working inside your system section.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1. Unpack the expansion card and prepare it for installation.
Next steps 1. Follow the procedure listed in the After working inside your system section. 2. Install any device drivers required for the card as described in the documentation for the card. Related Links Safety instructions Before working inside your system After working inside your system Removing an expansion card from the expansion card riser 1 Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 45. Removing an expansion card from expansion card riser 1 1. tab A 2. expansion card riser 1 cage 3. expansion card connector 4. tab B 5. latch 6. expansion card Next steps 1. Install the expansion card. 2. Install the expansion card riser. 3. Follow the procedure listed in the After working inside your system section.
NOTE: The expansion card riser 1 can be used only when both the processors are installed. Steps 1. Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card. 2. Press tab A and rotate the latch clockwise. 3. Press tab B and rotate the latch down. 4. Holding the card by its edges, position the card so that the card-edge connector aligns with the expansion card connector. 5.
Removing the riser 1 blank Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Installing the riser 1 blank Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Removing expansion card risers Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
5. expansion card riser 1 connector 6. riser guide-front Figure 50. Identifying connectors on the expansion card riser 1 1. expansion card slot 1 3. expansion card slot 3 2.
Figure 51. Removing the expansion card riser 2 116 1. power connector (for GPU cards) 2. expansion card riser 2 3. riser guide-back 4. expansion card riser 2 connector 5.
Figure 52. Identifying connectors on the expansion card riser 2 1. expansion card slot 4 3. power connector (for GPU cards) 2. expansion card slot 5 2. power connector (for GPU cards) Figure 53. Removing the expansion card riser 3 1.
3. expansion card riser 3 5. expansion card riser 3 connector 4. riser guide-back Figure 54. Identifying connectors on the expansion card riser 3 (default) 1. expansion card slot 6 3. power connector (for GPU cards) 2. expansion card slot 7 Figure 55. Identifying connectors on the expansion card riser 3 (alternate) 1. expansion card slot 6 2. power connector (for GPU cards) Next steps 1. If removed, install an expansion card on the riser. 2.
Related Links Safety instructions After working inside your system Before working inside your system Installing expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. If removed, install the expansion card(s) into the expansion card riser 1. CAUTION: Many repairs may only be done by a certified service technician.
Figure 57. Installing the expansion card riser 2 120 1. power connector (for GPU cards) 2. expansion card riser 2 3. riser guide-back 4. expansion card riser 2 connector 5.
Figure 58. Installing the expansion card riser 3 1. riser guide-front 2. power connector (for GPU cards) 3. expansion card riser 3 4. riser guide-back 5. expansion card riser 3 connector Next steps 1. Install the expansion card(s) into the expansion card risers 2 or 3. 2. Follow the procedure listed in the After working inside your system section. 3. Install any device drivers required for the card as described in the documentation for the card.
Removing an internal SD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Related Links Safety instructions After working inside your system Before working inside your system Installing an internal SD card Prerequisites 1. Follow the safety guidelines listed in Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. CAUTION: Many repairs may only be done by a certified service technician.
Figure 60. Removing and installing the Internal Dual SD Module (IDSDM) 1. Internal Dual SD module 2. LED status indicator (2) 3. SD card 4. SD card slot 5. IDSDM connector The following table describes the IDSDM indicator codes. Table 34.
Convention IDSDM indicator code Description E Not lit Indicates that the card is missing or is booting Next steps Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system After working inside your system Installing the internal dual SD module Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Removing the network daughter card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. If installed, remove expansion card(s) from the expansion card riser 2. 4. Keep the Phillips #1 screwdriver ready. CAUTION: Many repairs may only be done by a certified service technician.
Figure 61. Removing the NDC 1. captive screw socket (2) 2. connector on the system board 3. captive screw (2) 4. touch point (2) 5. network daughter card (NDC) 6. back panel slot for Ethernet connectors Next steps 1. Install the NDC. 2. If removed, install the expansion card(s) on the expansion card riser 2. 3. Follow the procedure listed in the After working inside your system section.
3. If applicable, remove the expansion card(s) in the expansion card riser 2. 4. Keep the Phillips #1 screwdriver ready. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Next steps 1. If applicable, install the expansion card(s) in the expansion card riser 2. 2. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system After working inside your system System battery The system battery is used for low-level system functions like powering the real-time clock and storing the computer’s BIOS settings.
Figure 63. Removing the system battery 1. system battery 2. system battery slot 3. To install a new system battery, hold the battery with the "+" facing up and slide it under the securing tabs. 4. Press the battery into the connector until it snaps into place. Figure 64. Installing the system battery 1. system battery 2. system battery slot Next steps 1. Install the cooling shroud. 2. Follow the procedure listed in the After working inside your system section. 3.
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or 2+0 – without redundancy) is configured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs when Hot Spare is disabled. When Hot Spare is enabled, one of the PSUs will be put into standby when system utilization is low in order to maximize efficiency. NOTE: If two power supply units are used, they must be of the same maximum output power.
CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration. Remove the PSU blank only if you are installing a second PSU. Figure 65. Removing the PSU blank 1. PSU blank 2. PSU bay Next steps Install the PSU or PSU blank. Installing the power supply unit blank Install the power supply unit (PSU) blank only in the second PSU bay. Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 66. Installing the PSU blank 1. PSU blank 2. PSU bay Removing an AC power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 67. Removing an AC PSU 1. release latch 2. PSU cable connector 3. PSU 4. power connector 5. PSU handle Installing an AC power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 68. Installing an AC PSU 1. release latch 2. PSU cable connector 3. PSU 4. power connector 5. PSU handle Hard drives Your system supports entry hard drives and enterprise-class hard drives. Entry hard drives are designed for 5x8 operating environment with less workload rating to drives and enterprise-class drives are designed for 24x7 operating environment.
Removing a 2.5 inch hard drive blank (rear) Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 70. Installing a 2.5 inch hard drive blank (rear) Next steps Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Safety instructions After working inside your system Removing a 3.5-inch hard drive blank Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 71. Removing a 3.5-inch hard drive blank 1. hard drive blank 2. release button Next steps If applicable, install the front bezel. Related Links Safety instructions Installing a 3.5-inch hard drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. If installed, remove the front bezel. Steps Insert the hard drive blank into the hard drive slot until the release button clicks into place. Figure 72. Installing a 3.5-inch hard drive blank 1.
Removing a hard drive from a hard drive carrier Prerequisites 1. Keep the Phillips #1 screwdriver ready. 2. Remove the hot swappable hard drive carrier from the system. Steps 1. Remove the screws from the slide rails on the hard drive carrier. 2. Lift the hard drive out of the hard drive carrier. Figure 73. Removing a hard drive into a hard drive carrier 1. screw (4) 3. hard drive carrier 2. hard drive Related video http://www.Dell.
Figure 74. Installing a hard drive into a hard drive carrier 1. screw (4) 3. hard drive carrier 2. hard drive Next steps Install the hot swappable hard drive carrier. Removing a hot swappable hard drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 75. Removing and installing a hot-swappable hard drive 1. release button 3. hard drive carrier handle 2. hard drive carrier Related Links Safety instructions Installing a hot swappable hard drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Steps 1. If a hard drive blank is installed in the hard drive slot, remove it. 2. Install a hard drive in the hard drive carrier. For more information, see the Installing a hot swappable hard drive into a hot swappable hard drive carrier section. 3. Press the release button on the front of the hard drive carrier and open the hard drive carrier handle. 4. Insert the hard drive carrier into the hard drive slot until the carrier connects with the backplane. 5.
3. SSD carrier handle Related Links Safety instructions Installing a hard drive into a hard drive carrier Hard drive backplane Your system supports 3.5 inch (x12) backplane, 3.5 inch (x4) backplane on the hard-drive tray plus 2.5 inch backplane (back). Removing the hard-drive backplane Prerequisites 1. Follow the safety guidelines listed in Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. Remove the cooling shroud. 4.
Figure 78. Removing and installing the 3.5 inch (x12) backplane 1. release tab (2) 2. cable A2 3. cable A1 4. left ear control panel cable 5. backplane signal cable 6. backplane power cable (2) 7. cable A0/B0 8. USB cable 9. control panel cable 10. right ear control panel flex cable 11. hard-drive backplane 144 12.
Figure 79. Cabling diagram—3.5 inch (x12) backplane (option 1) 1. hard-drive backplane 2. system board 3. backplane signal connector 0 4. backplane signal connector 1 5.
Figure 80. Cabling diagram—3.5 inch (x12) backplane (option 2) 1. hard-drive backplane 2. system board 3. backplane signal connector 0 4. backplane signal connector 1 5. hard-drive mid plane 6. integrated storage controller card 7. backplane signal connector 2 Next steps 1. Replace the hard-drive backplane. Follow the steps in the Installing the hard-drive backplane section. 2. Follow the procedure listed in the Before working inside your system section.
Related Links Safety instructions Before working inside your system Installing the hard drive backplane After working inside your system Installing the hard drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. CAUTION: Many repairs may only be done by a certified service technician.
Figure 81. Installing the 2.5 inch (x24) SAS/SATA backplane 1. release tab (2) 2. left ear control panel cable 3. backplane power cable 4. hard drive backplane expander 5. backplane signal cable 6. hard drive backplane assembly 7. backplane power cable 8. mini SAS cable connector (2) 9. SAS cable (3) 10. control panel cable 11. USB cable 13. hard drive backplane connectors (24) 148 12.
Figure 82. Installing the 3.5 inch (x12) SAS/SATA backplane 1. release tab (2) 2. SAS cable A2 3. SAS cable A1 4. left ear control panel cable 5. backplane signal cable 6. backplane power cable (2) 7. SAS cable A0/B0 8. USB cable 9. control panel cable 10. right ear control panel flex cable 11. hard drive backplane 12.
Figure 83. Installing the 1.8 Inch (x18) SAS/SATA backplane 1. release pin 2. left ear control panel cable 3. SAS A2 cable 4. backplane signal cable 5. control panel cable 6. backplane power cable 7. USB cable 8. mini SAS connector (2) 9. SAS cable (2) 10. right ear control panel flex cable 11. hard drive backplane assembly 12. hard drive backplane expander 13. control panel connector 14. backplane power connector 15. SAS A2 connector 16.
2. Replace the cooling shroud. 3. Install the hard drives in their original locations. 4. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system After working inside your system Removing the hard drive backplane (rear) Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3.
Figure 84. Removing the 2.5 inch (x2) hard drive backplane 1. SAS cable 2. release pin 3. hard drive connector (2) 4. power cable 5. backplane signal cable Related Links Safety instructions Before working inside your system Installing the hard drive backplane (rear) Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section.
Steps 1. Align the notches on the backplane with the notches on the chassis. 2. Lift the release pin and slide the backplane toward the back of the chassis until firmly seated. 3. Release the release pin to lock the backplane to the chassis. 4. Reconnect all the cables to the backplane. Figure 85. Installing the 2.5 inch (x2) hard drive backplane 1. SAS cable 2. release pin 3. hard drive connector (2) 4. power cable 5. backplane signal cable Next steps 1.
Control panel The control panel contains the power button, the diagnostic indicators, and the front USB ports. Removing the LCD control panel assembly Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 86. Removing and installing the LCD control panel—four 3.5-inch hot swappable hard drive chassis 1. LCD control panel 2. notches (6) 3. display module cable retention clip 4. display module cable 5.
Figure 87. Removing and installing the LCD control panel board—four hard drive chassis 1. screw (2) 2. control panel connector cable 3. display module cable 4. LCD control panel board 5. USB connector cable 6. standoff on the chassis (2) Next steps 1. Install the LCD control panel assembly. 2. Follow the procedure listed in the After working inside your system section.
Steps 1. Align the tabs on the control panel with the notches on the chassis. 2. Route the LCD cable through the cable retention clip. 3. Push the control panel toward the chassis until it snaps into place. Next steps Follow the procedure listed in the After working inside your system section.
Figure 88. Removing and installing the LED module—four cabled hard drive chassis 1. LED module 3. slot on the chassis 2. screw (2) Figure 89. Removing and installing the LED control panel board—four cabled hard drive chassis 1. 158 screw (2) 2.
3. control panel board 5. standoff on the chassis (2) 4. USB connector cable Next steps 1. Install the LED control panel assembly. 2. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system Installing the LED control panel assembly After working inside your system Installing the LED control panel assembly Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1. Fold the PPID label around the cable. 2.
System board A system board (also known as the motherboard) is the main printed circuit board found in systems. The system board allows communication between many of the crucial electronic components of the system, such as the central processing unit (CPU) and memory, and also provides connectors for other peripherals. Unlike a backplane, a system board contains significant number of sub-systems such as the processor expansion cards, and other components.
Steps 1. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. 2. Hold the system board holder, lift the blue release pin, lift the system board, and then slide it toward the front of the chassis.
Figure 91. Removing the system board 1. release pin 3. system board holder 2. system board Next steps 1. Install the system board. 2. Follow the procedure listed in the After working inside your system section.
Installing the system board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 92. Installing the system board 1. release pin 3. system board holder 2. system board Next steps 1. Install the Trusted Platform Module (TPM). For information about how to install the TPM, see the Installing the Trusted Platform Module section. For more information on the TPM, see the Trusted Platform Module section. NOTE: The TPM plug-in module is attached to the system board and cannot be removed.
3. b. PCIe card holder c. Hard drive tray (if applicable) d. Integrated storage controller card e. Internal USB key (if applicable) f. Internal dual SD module g. All expansion card risers h. Heat sink(s)/heat sink blank(s) and processors(s)/processor blank(s) i. Memory modules and memory module blanks j. Network daughter card k. Cooling fan assembly l. Cooling shroud m. Power supply unit(s) Reconnect all cables to the system board.
5. Click Ok. 6. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/ idracmanuals. Restoring the Service Tag by using the Easy Restore feature The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is automatically backed up in a backup flash device.
Installing the Trusted Platform Module Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Related Links Safety instructions Safety instructions Before working inside your system After working inside your system Installing the system board Initializing the TPM for BitLocker users Initialize the TPM. For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/ cc753140.aspx. The TPM Status changes to Enabled, Activated. Initializing the TPM for TXT users 1. While booting your system, press F2 to enter System Setup. 2.
Using system diagnostics 7 If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance.
Jumpers and connectors 8 This topic provides specific information about the system jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
System board jumpers and connectors Figure 94. System board jumpers and connectors Table 36.
Item Connector Description 10 J_COM1 Serial connector 11 J_IDRAC_RJ45 iDRAC8 connector 12 J_CYC System identification connector 13 CYC_ID System identification button 14 J_TPM_MODULE Trusted Platform Module connector 15 J_RISER_2AX Riser 3 connector 16 J_RISER_1AX Riser 1 connector 17 J_RISER_2BX Riser 2 connector 18 J_RISER_1BX Riser 1 connector 19 J_RISER_3AX Riser 3 connector 20 J_QS Quick Sync bezel connector 21 J_RISER_3BX Riser 3 connector 22 J_SATA_B Internal
Item Connector Description 43 J_FP_USB Front-panel USB connector Disabling a forgotten password The software security features of the system include a system password and a setup password. The password jumper enables these password features or disables them and clears any password(s) currently in use. Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Troubleshooting your system 9 Safety first — for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Related Links Getting help Troubleshooting a USB device Prerequisites NOTE: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7. Steps 1. Disconnect the keyboard and/or mouse cables from the system and reconnect them. 2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system. 3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning USB ports are enabled.
Troubleshooting iDRAC Direct (USB XML configuration) For information about USB storage device and server configuration, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Steps 1. Ensure that your USB storage device is connected to the front USB Management Port, identified by icon. 2. Ensure that your USB storage device is configured with an NTFS or an FAT32 file system with only one partition. 3. Verify that the USB storage device is configured correctly.
Troubleshooting a serial I/O device Steps 1. Turn off the system and any peripheral devices connected to the serial port. 2. Swap the serial interface cable with a known working cable, and turn on the system and the serial device. If the problem is resolved, replace the interface cable with a known working cable. 3. Turn off the system and the serial device, and swap the serial device with a compatible device. 4. Turn on the system and the serial device.
Troubleshooting a wet system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1.
Troubleshooting a damaged system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time set in System Setup, the problem may be caused by a software, rather than by a defective battery. Steps 1. Re-enter the time and date in System Setup. 2. Turn off the system, and disconnect it from the electrical outlet for at least an hour. 3. Reconnect the system to the electrical outlet, and turn on the system. 4. Enter System Setup.
NOTE: After installing a power supply unit, allow several seconds for the system to recognize the power supply unit and determine if it is working properly. If the problem persists, see the Getting help section. Related Links Getting help Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service technician.
NOTE: The fan number is referenced by the systems management software. In the event of a problem with a particular fan, you can easily identify and replace it by noting down the fan numbers on the cooling fan assembly. 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. Steps 1. Reseat the fan or the fan's power cable. 2. Restart the system. Next steps 1.
9. Install the system cover. 10. Enter System Setup and check the system memory setting. If the problem is not resolved, proceed with step 11. 11. Remove the system cover. 12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module with a known working memory module. 13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first DIMM socket with a module of the same type and capacity.
Verify that the correct SD slot is set as Primary SD Card. 8. Check if the SD card is functioning properly. 9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the system prompts you to perform a rebuild. NOTE: The rebuild is always sourced from the primary SD card to the secondary SD card. Troubleshooting a hard drive Prerequisites CAUTION: This troubleshooting procedure can erase data stored on the hard drive.
NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating system and the controller. 1. Run the appropriate diagnostic test. See the Using system diagnostics section. 2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3. Remove the system cover. 4. Verify that the installed expansion cards are compliant with the expansion card installation guidelines. 5.
3. Remove the system cover. 4. Ensure that each expansion card is firmly seated in its connector. 5. Install the system cover. 6. Turn on the system and attached peripherals. 7. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 8. Remove the system cover. 9. Remove all expansion cards installed in the system. 10. Install the system cover. 11. Run the appropriate diagnostic test.
System messages For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software. Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive.
Getting help 10 Contacting Dell Prerequisites NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. About this task Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
