Administrator Guide
Alert Message Description/Meaning or Action
Voltage probes have recorded readings in the failed
range.
• Check the Events page in the DR Series system for
specific voltage events and the location of the voltage
probes.
• Check the power supplies. If there are no issues with
the power supplies, have a service technician check
the DR Series system appliance to see if it requires any
servicing.
Storage Controller <
number
> failed. Replace the RAID controller in the DR Series system.
Storage Controller <
number
> is missing. Reinsert or replace the RAID controller in the DR Series
system.
Storage Controller <
number
> has an illegal configuration. The expected number of virtual drives is <
number
>, and
the actual number of virtual drives found was <
number
>.
Run the Dell Restore Manager (RM) utility to repair the
drive configuration mismatch.
The expected number of enclosures is <
number
>, and the
actual number of enclosures found was <
number
>.
• Check the SAS cable connections between the storage
controller and all its enclosures.
• Check the power cable connections to the enclosure
power supplies.
Physical disk <
number
> failed. Replace the physical disk that failed.
Physical disk <
number
> is missing, removed, or it cannot
be detected.
Reinsert or replace the physical disk.
Physical disk <
number
> predictive failure reported. Replace the physical disk.
NOTE: Even though the disk may not have failed yet,
the recommended best practice is to replace the disk.
Physical disk <
number
> is an unsupported type. This disk type is unsupported and cannot be used in this
configuration.
Replace the unsupported physical disk with a Dell-
supported SAS physical disk.
Physical disk <
number
> has been manually set to offline
with a configuration command.
Remove the physical disk and reinsert it (the drive is non-
operational in this state).
Physical disk <
number
> is foreign. This can occur when a storage controller has been
replaced or all drives have been migrated from another
system. In such cases, the foreign configuration should be
imported.
If this is seen on a single physical disk, the foreign
configuration should be cleared.
NOTE: This condition can also be seen when a drive
is removed and reinserted while a rebuild is still in
progress.
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