Administrator Guide
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使用 DR Series 系统支持选项
可使用 Support（支持）页面及其 Diagnostics（诊断）、Software Upgrade（软件升级）和 License（许可）选项
维护 DR Series 系统的状态。要访问这些选项，请使用 DR Series 系统导航面板（例如，单击 Support（支持）
→ Diagnostics（诊断）以显示 Diagnostics（诊断）页面）或使用 Support（支持）页面上的 Diagnostics（诊
断）、Software Upgrade（软件升级）或 License（许可）链接。
Support Information Pane
The Support page displays the Support Information pane, which provides the following information about the DR Series
system:
• Product Name—DR Series system product name
• Software Version—DR Series system software version installed
• Service Tag—DR Series system appliance bar code label
• Last Diagnostic Run—timestamp of latest diagnostics log file (for example, Tue Nov 6 12:39:44 2012)
• BIOS Version—current version of installed BIOS
• MAC Address—current address in standard two-digit hexadecimal grouping format
• iDRAC IP Address—current IP address of iDRAC (if applicable)
• Ethernet Ports—displays information about bonded ports only (if the 10-GbE NICs are installed, it only displays
information about the two supported 10–GbE ports):
– Eth0 MAC address and port speed
– Eth1 MAC address and port speed
– Eth2 MAC address and port speed in
– Eth3 MAC address and port speed in
注: This example shows four Ethernet ports bonded (such as if a DR4000 system with 1–GbE ports as a
single interface). For more information on possible port configurations, see the system chassis
descriptions in Local Console Connection.
注: The Support Information pane contains important information that may be needed if you contact Dell Support
for any technical assistance.
注: For additional system information, click Dashboard in the navigation panel to display its System Information
pane, which lists Product Name, System Name, Software Version, Current Date/Time, Current Time Zone, Cleaner
Status, Total Savings (in percentage), Total Number of Files in All Containers, Number of Containers, Number of
Containers Replicated, and Active Bytes.
Diagnostics（诊断）页面和选项
使用 Diagnostics（诊断）页面上的选项可生成捕捉系统当前状态的新诊断日志文件（Generate（生成））、将
诊断日志文件下载至本地系统（Download（下载））或删除现有诊断日志文件（Delete（删除））。
注: 有关诊断日志文件、日志文件目录和诊断服务的更多信息，请参阅关于诊断服务。
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