Administrator Guide

注: If the DR Series system software upgrade operation fails, you can reboot the system and attempt another
software upgrade operation using the DR Series system GUI. If this is unsuccessful, you can use the DR
Series system CLI system --show command to view the current System State status. DR Series system
software upgrades can also be performed using the DR Series system CLI. For details, see the Dell DR Series
System Command Line Reference Guide at dell.com/support/manuals/. If both the DR Series system GUI and
CLI attempts are unsuccessful, contact Dell Support for assistance.
Restore Manager (RM)
The Dell Restore Manager (RM) utility can be used to restore the DR Series system software. RM can be used when a
non-recoverable hardware or software failure prevents the DR Series system from functioning correctly.
RM can also be used to reset the system back to its initial factory settings when moving it from a test environment to a
production environment. RM supports the following two modes:
• Recover Appliance—in Recover Appliance mode, RM reinstalls the operating system and attempts to recover
the prior system configuration and the data residing in the containers.
注: To use the Recover Appliance mode, you must use an RM build that is compatible with the DR Series
system software version that was running before the OS reset was attempted.
• Factory Reset—in a Factory Reset mode, RM reinstalls the operating system and resets the system
configuration back to the original factory state. It is important to note that when doing a factory reset, all of the
containers and the data in the containers gets deleted.
小心: Using the Factory Reset mode deletes all of the DR Series system data. The Factory Reset mode must only be
used when the container data is no longer needed.
Downloading the Restore Manager
The Dell Restore Manager (RM) utility runs from a USB boot key that contains the RM image, which must first be
downloaded from the Dell Support site.
1. Using a supported web browser, navigate to support.dell.com.
2. Enter the DR4100 system Service Tag to be directed to the DR Series system download page (or choose a product
category).
3. Navigate to the Drivers & Downloads page.
4. In the Category drop-down list, select IDM.
5. If required, expand the IDM category to list the available IDM download files.
6. Locate, select, and download the DR4100 Restore Manager file (listed in the following RM filename format, "DR4000-
UM-x.x.x.xxxxx.tag.gz").
创建 Restore Manager USB 闪存盘
要创建 Restore Manager (RM) USB 闪存盘，必须先从 Dell 支持站点下载 RM 映像 (.img) 文件，然后将此文件传输
到 USB 闪存盘。USB 闪存盘的大小必须至少为 4 GB（千兆字节）或更大。当 Windows USB 映像工具满足以下
条件时，可使用它们传输 RM 映像：
• 支持使用 .img 文件格式
• 支持使用直接的数据块到数据块的设备复制，以确保 USB 闪存盘是可引导的
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