Administrator Guide

Alert Message Description/Meaning or Action
Fan <
number > failed.
• Verify that the designated cooling fan is present and is
installed correctly.
• Verify that the designated cooling fan spins up and
runs.
If this does not resolve the issue, replace the designated
cooling fan.
Fan <
number > is missing. Attach or replace the designated missing cooling fan.
Abnormal network errors detected on Network Interface
Controller < number >.
The Network Interface Controller errors could be caused
by network congestion or by packet errors.
• Check your network. If that does not resolve the
problem, then replace the NIC.
• If the NIC is embedded, the DR Series system
appliance requires service.
Network Interface Controller is missing.
• Remove and reinsert the NIC.
• If this does not resolve the problem, replace the NIC.
Network Interface Controller <
name > is disconnected. Connect it to a network and/or check your network
switches or routers for any network connectivity issues.
Network Interface Controller < name > is disabled. Enable the port on the designated NIC.
Network Interface Controller < name > driver is bad. Upgrade the DR Series system appliance (in the Software
Upgrade page, and click Start Upgrade).
CPU < name > failed. Replace the designated failed processor.
CPU < name > is missing. Reinsert or replace the designated missing processor.
DIMM < name > failed. Replace the designated failed DIMM (Dual In-line Memory
Module) device.
DIMM < name > is missing.
• Reinsert or replace the designated DIMM device.
• The memory capacity of the storage appliance is
below the minimum required for correct operation.
• The storage appliance requires service.
Temperature probe <
name > failed. The storage appliance requires service.
Voltage probe < name > failed. The storage appliance requires service.
Temperature probes have recorded temperatures in the
failed range.
• Check the
Events page in the DR Series system for
specific temperature events and the location of the
temperature probes.
• Check the data center air conditioning, ventilation, and
internal system cooling fans for any problems.
• Ensure there is proper air flow through the storage
appliance, and as needed, clean the cooling vents.
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