Administrator Guide

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Verwenden der Support-Optionen des DR Series-
Systems
Zur Aufrechterhaltung des ordnungsgemäßen Betriebs Ihres DR Series-Systems können Sie die Seite Support und die
dort vorhandenen Optionen Diagnostics (Diagnose), Software Upgrade (Software-Aktualisierung) und License (Lizenz)
verwenden. Verwenden Sie zum Aufrufen dieser Optionen das Navigationsfeld des DR Series-Systems (Beispiel: Klicken
Sie auf Support→ Diagnostics (Support > Diagnose), um die Seite Diagnostics (Diagnose) aufzurufen), oder verwenden
Sie die Links Diagnostics, Software Upgrade bzw. License, die sich auf der Seite Support befinden.
Support Information Pane
The Support page displays the Support Information pane, which provides the following information about the DR Series
system:
• Product Name—DR Series system product name
• Software Version—DR Series system software version installed
• Service Tag—DR Series system appliance bar code label
• Last Diagnostic Run—timestamp of latest diagnostics log file (for example, Tue Nov 6 12:39:44 2012)
• BIOS Version—current version of installed BIOS
• MAC Address—current address in standard two-digit hexadecimal grouping format
• iDRAC IP Address—current IP address of iDRAC (if applicable)
• Ethernet Ports—displays information about bonded ports only (if the 10-GbE NICs are installed, it only displays
information about the two supported 10–GbE ports):
– Eth0 MAC address and port speed
– Eth1 MAC address and port speed
– Eth2 MAC address and port speed in
– Eth3 MAC address and port speed in
ANMERKUNG: This example shows four Ethernet ports bonded (such as if a DR4000 system with 1–GbE
ports as a single interface). For more information on possible port configurations, see the system chassis
descriptions in Local Console Connection.
ANMERKUNG: The Support Information pane contains important information that may be needed if you contact
Dell Support for any technical assistance.
ANMERKUNG: For additional system information, click Dashboard in the navigation panel to display its System
Information pane, which lists Product Name, System Name, Software Version, Current Date/Time, Current Time
Zone, Cleaner Status, Total Savings (in percentage), Total Number of Files in All Containers, Number of Containers,
Number of Containers Replicated, and Active Bytes.
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