Users Guide

Recovering and Troubleshooting the Managed System 103
Using the Diagnostic Console
The DRAC 5 provides a standard set of network diagnostic tools (see Table 5-11) that are similar to the
tools included with Microsoft
®
Windows
®
or Linux-based systems. Using the DRAC 5 Web-based
interface, you can access the network debugging tools.
To access the Diagnostic Console page, perform the following steps:
1
In the
System
tree, click
Remote Access
.
2
Click the
Diagnostics
tab.
Table 5-11 describes the options that are available on the Diagnostic Console page. Type a command
and click Submit. The debugging results appear in the Diagnostic Console page.
To refresh the Diagnostic Console page, click Refresh. To execute another command, click Go Back to
Diagnostics Page.
Troubleshooting Network Problems
The internal DRAC 5 Trace Log is used by administrators to debug DRAC 5 alerting and networking.
You can access the Trace Log from the DRAC 5 Web-based interface by clicking the Diagnostics tab,
typing the gettracelog command, or typing the racadm gettracelog command. See "gettracelog" for more
information.
The Trace Log tracks the following information:
DHCP — Traces packets sent to and received from a DHCP server.
IP — Traces IP packets sent and received.
Table 5-11. Diagnostic Commands
Command Description
arp Displays the contents of the Address Resolution Protocol (ARP) table. ARP
entries may not be added or deleted.
ifconfig Displays the contents of the network interface table.
netstat Prints the content of the routing table. If the optional interface number is
provided in the text field to the right of the netstat option, then netstat prints
additional information regarding the traffic across the interface, buffer usage,
and other network interface information.
ping <IP Address> Verifies that the destination IP address is reachable from the DRAC 5 with the
current routing-table contents. A destination IP address must be entered in the
field to the right of this option. An Internet control message protocol (ICMP)
echo packet is sent to the destination IP address based on the current routing-
table contents.
gettracelog Displays the DRAC 5 trace log. See "gettracelog" for more information.