Users Guide

Using GUI Console Redirection 139
Why do I get a blank screen
on the managed system
when loading the
Windows 2000 operating
system?
The managed system does not have the correct ATI video driver. You must
update the video driver by using the Dell PowerEdge Installation and Server
Management CD.
Why do I get a blank screen
on the managed system in
the Windows full screen
DOS window?
The managed system does not have the correct ATI video driver. You must
update the video driver by using the Dell PowerEdge Installation and Server
Management CD.
Why can’t I enter BIOS
setup by pressing the <F2>
key?
This behavior is typical in a Windows environment. Use your mouse to click
on an area of the Console Redirection window to adjust the focus. To move
the focus to the bottom menu bar of Console Redirection window, use the
mouse and click one of the objects on the bottom menu bar.
Why doesn’t the vKVM
mouse sync when I use the
Dell PowerEdge Installation
and Server Management CD
to remotely install the
operating system?
Configure Console Redirection for the operating system that is running on
the target system.
1 In the vKVM toolbar menu, click Tool s and select Session Options .
2 In the Session Options window, click the Mouse tab.
3 In the Mouse Acceleration box, select the operating system that is running
on the target system and click OK .
Why doesn’t the vKVM
mouse sync after coming
back from hibernation on a
Windows system?
Select a different operating system for mouse acceleration on the vKVM
window pull-down menu. Next, return to the original operating system to
initialize the USB mouse device.
1 In the vKVM toolbar, click Tools and select Session Options .
2 In the Session Options window, click the Mouse tab.
3 In the Mouse Acceleration box, select another operating system and
click
OK .
4 Initialize the USB mouse device.
Why doesn’t the mouse
sync in DOS when
performing Console
Redirection?
The Dell BIOS is emulating the mouse driver as a PS/2 mouse. By design,
the PS/2 mouse uses relative position for the mouse pointer, which causes
the lag in syncing. DRAC 5 has a USB mouse driver, which allows absolute
position and closer tracking of the mouse pointer. Even if DRAC 5 passes
the USB absolute mouse position to the Dell BIOS, the BIOS emulation
would convert it back to relative position and the behavior would remain.
Why doesn’t the mouse
sync under the Linux text
console?
Virtual KVM requires the USB mouse driver, but the USB mouse driver is
available only under the X-Window operating system.
Table 7-7. Using Console Redirection: Frequently Asked Questions
(continued)
Question Answer