Owners Manual

107
Troubleshooting system fans
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: In the event of an issue with a particular fan, the fan number is referenced by the system’s
management software, allowing you to easily identify and replace the proper fan by noting the fan
numbers on the system fan assembly.
Steps
1. Remove the system cover.
2. Reseat the fan or the fan's power cable.
3. Install the system cover.
4. Restart your system.
Next steps
If the issue persists, see Getting help.
Troubleshooting system memory
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. If the system is operational, run the appropriate diagnostic test. See Using system diagnostics for
available diagnostic tests.
If diagnostics indicate a fault, follow the corrective actions provided by the diagnostic program.
2. If the system is not operational, turn o the system and attached peripherals, and unplug the system
from the power source. Wait at least 10 seconds and then reconnect the system to the power source.
3. Turn on the system and attached peripherals and note the messages on the screen.
If any message is displayed indicating that a fault with a specific memory module, go to step 12.
4. Start the System Setup and check the system memory setting. Make any changes to the memory
settings, if required.
If the memory settings match the installed memory but the issue still persists, go to step 12.
5. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
6. Remove the server sled.
7. Check the memory channels and ensure that they are populated correctly.